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How to Leverage Conflict in Product Management

Roman Pichler

Listen to the audio version of this article: [link] Why Conflict Matters Conflict is often seen as something bad that should not occur. Think of the salespeople, marketers, and customer support team members, as well as the UX designers, architects, programmers, and testers you might interact with. But in fact, it’s perfectly normal.

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Intercom presents Engineer Chats

Intercom, Inc.

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

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Dealing with Difficult Emotions in Product Management

Roman Pichler

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

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Dealing with Difficult Emotions in Product Management

Roman Pichler

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

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Leading Product Teams in Asia by Kenneth Chin

Mind the Product

Throughout his long career, Kenneth Chin, now the Chief Product Officer for Seek Asia, has worked with and led product teams around the world, including the US, UK, Australia, and across Asia. This is one of the core behaviours in many individuals and teams across Asia, and it can have interesting effects. Conflict Avoidance.

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Unlocking Peak Performance: The Power of Psychological Safety in Product Teams

The Product Coalition

The safer team members feel with one another, the more likely they are to admit mistakes, partner, and take on new roles. And it affects pretty much every important dimension we look at for employees.” — Eric Schmidt, Former CEO of Google There I sat in a room as the CFO berated the team. Was the team productive?

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How to Develop, Articulate, and Sell Product Strategy

The Product Guy

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.