Roman Pichler

APRIL 1, 2020

Therefore, bring awareness to how you are feeling, and allow difficult emotions to be present. Be aware that sometimes several feelings are present that can be initially hard to discern. Simply recognise that anger or fear is present—just like it is in millions of other people right now. Explore why the feeling is present.

Customer Experience 274

Customer Experience Product Manager Product Management Product Research 274

Folding Burritos

FEBRUARY 13, 2018

Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools). Remember the timeframe we’re addressing here: present , recent past and near future. Progress / Status.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Roman Pichler

NOVEMBER 6, 2023

Leadership is present when an individual guides a group of people to achieve a desired outcome. As the individual is a peer and not the boss, they cannot tell people what to do and they are usually not in a position to offer rewards like a promotion. 2 ] It does not derive from a position on the org chart.

Leadership 289

Leadership Customer Feedback Construction User Testing 289

Roman Pichler

DECEMBER 2, 2024

What’s more, suppressing the negative emotions , which are usually present in a conflict, increases your stress levels and can harm your mental health. Then, you explore the feelings that are present and connect them to underlying, unmet needs. Additionally, use positive language and communicate the outcome you’d like to achieve.

Weak Development Team 206

Weak Development Team Product Manager Product Management Construction 206

Alchemer Mobile

MARCH 8, 2022

Customer engagement can look like a complaint on social media or a negative app rating just as much as it can look like a customer using loyalty points or leaving a positive app review. If you present the right people at the right time with surveys that are easy to take, you’ll have no problem getting high response rates.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

Intercom, Inc.

JANUARY 13, 2021

The focus on relationships is very intentional – frequent positive interactions encourage loyalty, and loyalty is the bedrock of every sustainable business. . Our response was to create a reliable, convenient channel for positive experiences – the Business Messenger.

Customer Experience 243

Customer Experience Messaging Technology Definition 243

Intercom, Inc.

FEBRUARY 2, 2022

That means acknowledging the needs of your audience or customers, and the ways this work will impact them – both positively and negatively. it might be a written document, presentation, data analysis, design, video, etc.). This is your chance to present to a smaller audience i.e., the DACI – an editing stage to review the work.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Mind the Product

APRIL 8, 2020

Read on for Silja’s thoughts on boosting resilience, embracing positive change in challenging situations, and for her unique three-week isolation resilience challenge. Practising to focus your attention on positive aspects of any given situation can boost resilience and help manage isolation anxiety. Embrace Positive Change.

Product Manager 197

Product Manager Product Management Management Management 197

The Product Coalition

MAY 11, 2021

So I started a weekly group meeting where each PM presented a quick update with a simple format: what was done this week, next topics to tackle and risks or blockers. So we started rotating the PMs topics in the presentation and we enriched the format in order to make the meeting more dynamic.

Leadership 176

Leadership Feedback Software User Testing Customer Feedback 176

Intercom, Inc.

NOVEMBER 18, 2020

Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. Whether consumers are shopping online or offline, creating a positive and personalized shopping experience is key. .

Customer Experience 239

Customer Experience Presentation Startups Positioning 239

Roman Pichler

OCTOBER 6, 2020

Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? To do so, consider the amount of innovation and risk present and allocate an appropriate timebox. Do the metrics show a positive, flat, or negative trend? How might people use the product?

Product Research 281

Product Research Technical Review Feedback Software Research Software 281

Roman Pichler

MAY 13, 2024

Does the data show positive, flat, or negative trends? 5] Note that the amount of uncertainty and change present will impact the strategizing effort: A young product requires a higher effort compared to an older, mature one. Let’s take a look at them. What conclusions can you draw from the analysis?

Customer Experience 280

Customer Experience Product Research Technical Review Data Visualization 280

Roman Pichler

JUNE 10, 2024

Such a plan might work if there is little uncertainty, change, and innovation present, and you can correctly predict what the product should look like and do. 1] Make sure that the goal states the positive impact you want to make on the users/customers and the business.

Roadmap 238

Roadmap User Testing Workshop Customer Experience 238

Product Management Unpacked

JULY 9, 2020

Such sessions can have multiple formats — at times, more formal, including a PowerPoint-style presentation — and other times, more casual. Crofts observed that like him, product management leaders were very strategic and thoughtful, but their position allowed for a more tangible work output. The burden of bias. That’s the job I want.”.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Piyanka Jain

SEPTEMBER 13, 2024

Hypothesis 3: Positioning the product as an educational tool will increase profitability. Here, you review patterns, prove or disprove hypotheses, and present findings that are validated by the key stakeholders. This also comes in handy when you present your recommendations to stakeholders, as you’ll have data to back your claims.

Data Visualization 195

Data Visualization Startups Customer Experience User Testing 195

The Product Coalition

JANUARY 11, 2023

Whether you believe in momentum or not, it is undeniable that a positive period of performance and accomplishments is easier to keep going than starting from scratch. Product managers, in particular, benefit from success because the rest of the product team tends to take on the product manager’s perspective, confidence, and positivity.

Product Manager 139

Product Manager Product Management Weak Development Team Management 139

Sachin Rekhi

APRIL 12, 2020

The most successful businesses realize this and work hard to continually protect their strategic position. Netflix's traditional streaming service put it in a precarious strategic position as it had to continually license content from owners, pay licensing fees based on consumption, and renegotiate those deals every few years.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Intercom, Inc.

MAY 20, 2019

In my experience, many product designers who aim to achieve one of these positions tend to ask a seemingly simple question: “What do I need to do to get promoted?” This all makes for a simple recipe: Mixing equal parts positive behavior and results makes for a high level of performance. Present the goal, context, problem and solution.

Development 223

Development Leadership Customer Experience Vision 223

The Product Coalition

MARCH 11, 2021

Presently, it is projected that more than 4 million mobile application developers have been committed to maintaining the business demand. In spite of the previous skepticism regarding AR technology real-world app it is seen at present that it is slowly upsurging its acceptance through each of the businesses.

Customer Experience 169

Customer Experience Research Software Data Visualization Construction 169

Roman Pichler

SEPTEMBER 11, 2023

The vision describes the ultimate purpose for creating the product and the positive change it should bring about. That’s particularly crucial when innovation is present, as this requires the ability to experiment, fail, and learn. Let’s take a look at them. People have to know that they won’t be penalised when they make a mistake.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Product Talk

SEPTEMBER 4, 2024

. – Tweet This Because the red squad emerged as a strong example of how a trio can successfully work together, they were invited to present trio best practices to the rest of the product team, the engineering team, and in a meetup with external guests. And perhaps the biggest impact is a mindset shift.

Product Research 216

Product Research Onboarding KPIs CTO Coach Research Software 216

Intercom, Inc.

MAY 12, 2021

However, there were enough positive indicators to encourage us to keep trying to get it right. We’re positive about what we’ve achieved so far, and we’re ready to keep improving. We’ve introduced an “X in 15 minutes” session every week, where a member of the team presents or explains something to the rest of the team.

User Testing 239

User Testing Feedback Software Framework Reporting Tools 239

Productside

NOVEMBER 13, 2024

Mentorship comes in many forms, from practical advice on presenting to a key stakeholder to general encouragement and support. I often advise coaching clients who want to change industries or move into a leadership position within their industry to create a thought leadership plan.

White Paper 156

White Paper Product Manager Product Management Reporting Tools 156

The Product Manager Coach Blog

JANUARY 14, 2025

Visualize Findings: Present insights through charts or graphs to simplify complex data for stakeholders. Inspire Confidence with a Clear Vision A compelling product vision unites teams and stakeholders, positioning you as a leader with purpose and direction.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Intercom, Inc.

APRIL 9, 2020

If they’re able to at least come to work and have an environment and a tone of positivity, of purpose, of comfort – where they know that they’re cared about, where they know that they have folks in their corner – they’ll rally behind the mission. So that’s been really nice.

User Testing 245

User Testing Customer Experience Customer Feedback Feedback Software 245

The Product Coalition

JUNE 5, 2022

I hope you find this helpful: Digital product development presents incredible opportunities for us to help our customers and our colleagues. I discovered his intent through subsequent conversations instead of asking that question when he was presenting his vision. This will position your team to execute well and be successful.

CTO Coach 132

CTO Coach Development Team Review CTO Telecommunications 132

Intercom, Inc.

DECEMBER 21, 2020

Here we present a selection of our standout posts and podcasts from the year – the ones that still resonate months later, the ones that made us think or smile, the ones that captured a sense of the moment, at a time when the moment felt so unknowable.

Customer Communications 232

Customer Communications Customer Experience Technical Review Healthcare 232

Lenny Rachitsky

MARCH 31, 2024

Beyond academia, he’s a sought-after keynote speaker and consultant, guiding presenters from IPO road shows to prestigious platforms like TED, the World Economic Forum, and the United Nations. Detailed imagery: Picture yourself confidently delivering your presentation and receiving positive feedback.

Feedback Software 107

Feedback Software Research Software Customer Feedback User Testing 107

Intercom, Inc.

APRIL 1, 2020

This article reminded me to take each positive moment – the budding leaves on my avocado plant, the excited greeting of my dog – and use them to propel me through it all. Listing all the positives. The chickens hold the key. Courtney Chuang, Senior Editor. Dee Reddy, Podcast producer.

Research Software 201

Research Software Product Research Data Visualization Government 201

The Product Coalition

MARCH 9, 2022

This restaurant branding plan might include defining, positioning, being consistent, and telling the story. Position your restaurant branding properly The next step is to position your brand correctly. Positioning is a mental area for your expectation of setting in customers’ minds.

Branding 154

Branding Strategy Feedback Software Research Software 154

Intercom, Inc.

AUGUST 11, 2020

Sam made a company-wide presentation, and Sinead O’Rourke, a technical program manager at Intercom, helped us put the project on the engineering roadmap for next quarter. The wider engineering community has the responsibility to take action, and we can all do our part in driving positive change.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Product Management University

DECEMBER 11, 2024

Then theres the presentation and communication of your market analysis to stakeholders. AI has put you in the best position to do that in a fraction of the time it would take you otherwise. Then our clients can start using them to direct their products from more of a leadership position versus reactionary. Is it bulletproof?

Product Manager 130

Product Manager Product Management User Testing Technical Review 130

The Product Guy

NOVEMBER 5, 2024

Build trust with teams and leadership, positioning you as a thought leader and a go-to person for strategic decision-making. This clarity helps shape how you position yourself both internally and externally. Share your learnings through social media, presentations, or internal discussions.

Branding 117

Branding Feedback Software Analytic Tools Product Manager 117

Intercom, Inc.

AUGUST 20, 2020

In the 1990s the internet was presented as a physical place: a corner of your home where you could log on and log off. Once the internet became a mobile experience, it was ever-present. What that does is it offers an opportunity for that long-distance couple to feel present with each other. The fallout from hyperstimuli.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Intercom, Inc.

FEBRUARY 6, 2020

Here’s Yvonne on Udemy for Business’ unique advantage when it comes to localizing course content: “Because we have this vast marketplace, we’re actually in a really great position to offer local content to local audiences. Yvonne describes it as “skills at the speed of the market.”

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Product Talk

JANUARY 3, 2024

Through the course, Mike developed his listening skills, created better relationships with members of the sales team, and began to use the insights he gathered to improve the product offering, make a positive impact on company revenue, and earn several promotions along the way. I had to do a lot of selling on that,” says Mike.

Product Research 251

Product Research Customer Experience Research Software Reporting Tools 251