The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. In an insurance app, this is the place where customers get to view all their information in a single place like their personal details, customer ids, policy number, reminders about due payments, etc. Fonts, images, and buttons should be clearly visible.

Data Visualization 176

Data Visualization Artificial Inteligence Development Technical Review 176

Centercode

FEBRUARY 11, 2021

And in the realm of technology, Centercode research revealed that 55% of consumers planned to skip in-store shopping completely and purchase new tech devices online — an 8% increase from 2019. That means that for makers of these tech products, those shifts in behavior raise the stakes of every release.

User Testing 98

User Testing Technical Review Customer Experience Product Research 98

Intercom, Inc.

NOVEMBER 4, 2020

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead.

Customer Experience 228

Customer Experience Technical Review Data Visualization Outbound 228

BrainMates

OCTOBER 20, 2024

Regular customer feedback loops, user testing, and post-launch reviews are crucial. The Policy Gap Gap between Management Perception and Service Quality Specifications This gap occurs when internal policies or product standards do not fully translate customer needs into actionable guidelines for the product team.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Mind the Product

APRIL 10, 2018

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

Systems Review 110

Systems Review Technical Review Feedback Software Development 110

Modus Create

NOVEMBER 1, 2021

Due to such high-stakes information, breaches in educational institutions can cause severe reputational damage. At the same time, universities and schools require centralized policies to restrict access to people that move out of their system each year. . Beware of Legacy Tech. Review Data Policy.

Education 97

Education Technical Review Research Software Reporting Tools 97

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. In particular, the pandemic has brought about an unprecedented shift in our reliance on technology that has had a knock-on effect on how customers relate to, and interact with, companies and brands. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Department of Product

MARCH 28, 2022

For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. Performance – a front end powered by React performs noticeably better than non-React interfaces.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy. Of course, the lesson here is: innovate or die. congratulations!

Technical Review 164

Technical Review Analytic Tools Research Software Automotive 164

Modus Create

AUGUST 13, 2024

Whether it’s customer data, proprietary technology, or trade secrets, failing to adequately protect these assets can undermine the entire deal and significantly decrease shareholder value. Beyond technology lies the beating heart of any organization: its people and processes.

Software Review 40

Software Review Technical Review Systems Review Data Visualization 40

Intercom, Inc.

MARCH 16, 2022

We educate our engineers in these policies and processes throughout their Intercom careers, from employee onboarding to performance reviews. We build strong technical foundations. We build exclusively with a very small number of technologies as part of our stack, backed by a specific “ core technologies ” enablement team.

Software Review 118

Software Review Technical Review Systems Review Management 118

UX Planet

JANUARY 13, 2024

In today’s changing world of technology and digital experiences, one of the biggest challenges we face is understanding and meeting the unique expectations and behaviors of Generation Z. Millennials or Generation Y witnessed the rise of technology and were early adopters of social media and smartphones.

Research Software 98

Research Software UX Technical Review Data Visualization 98

Intercom, Inc.

MARCH 25, 2021

From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy. More than 500k healthcare conversations are powered daily.

Healthcare 268

Healthcare Data Visualization Reporting Tools Technical Review 268

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

Reporting Tools 92

Reporting Tools Technical Review User Testing Data Visualization 92

Product Innovation Educators

OCTOBER 14, 2024

Brian has been working for 15 years in different industries like finance, healthcare, and technology. Before using AI, check your organization’s policy to make sure you’re in compliance. He has proven success across multiple industries including finance, healthcare, and technology. Louis PDMA chapter.

Artificial Inteligence 90

Artificial Inteligence Research Software Data Visualization Reporting Tools 90

Modus Create

APRIL 10, 2024

The transition to Chief Technology Officer allowed for more changes to the underlying infrastructure to enable becoming more digital. One of the first things we tackled was the operating model of technology, transitioning from a traditional in-house IT to a software product company model. What was your experience?

CTO 64

CTO Generative AI Technical Review Software Review 64

Modus Create

SEPTEMBER 30, 2024

However, as is often the case with innovative technology, there are privacy concerns when AI is applied to such a highly regulated industry. What if the technology isn’t managed properly? As AI technology continues to improve, healthcare will continue to transform as well. AI has been revolutionary for healthcare.

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Here are some of the best tools for product data capture: Userpilot — best no-code data capture technology for web apps. Get started with Userpilot today!

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Modus Create

JUNE 7, 2022

Application modernization is an initiative for assessing legacy applications and updating their infrastructure, architecture, and features to leverage recent technical innovations. Technically savvy customers gravitate to products that have the latest technologies and capabilities. Finally, identify a pilot project.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

Gainsight

MAY 6, 2020

While we face the challenges of the new normal ushered in as a result of this pandemic—record job losses, global shelter-in-place policies, and a fractured health system—business leaders are doing everything they can to combat churn. Perhaps you have investigated Customer Success technology in the past but decided the timing was not right.

Technical Review 52

Technical Review Technology Customer Experience Data Visualization 52

PMLesson's Ace the PM Interview

MAY 16, 2022

It is currently one of the most in-demand tech positions. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. Security engineering (or cybersecurity engineering) is the discipline of engineering focused on developing secure technical systems.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

PMLesson's Ace the PM Interview

MAY 6, 2022

Security engineering interviews are some of the toughest in the tech industry. As a security engineer, your job is all about reducing risk for technical products by thwarting malicious behavior. Here's a list of questions we've seen most frequently asked at tech companies. Watch our answer here.

Engineering 52

Engineering Software Review Technical Review Research Software 52

The Product HQ

JUNE 1, 2024

That means you may not get a data product management job if you have all the hard skills like technical knowledge but lack soft skills such as communication skills. A data product manager may have to perform duties from company policies, labor legislation, labor laws, and career development to managing employees’ benefits packages.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Lenny Rachitsky

OCTOBER 1, 2024

He serves on the boards of CodePath and Black Product Managers , two organizations he co-founded to support underrepresented people in tech. Later, at Google, I negotiated across teams to overhaul YouTube’s infrastructure, design, and policies, enabling it to support high-profile TV content like NFL Sunday Ticket.

Technical Review 110

Technical Review User Testing Customer Experience Customer Feedback 110

The Product Coalition

OCTOBER 8, 2023

To achieve this balance, consider leveraging cloud computing and distributed processing technologies to speed up computations. Features such as comments, ratings, and reviews enable users to share their insights and contribute to the platform’s growth. Implement a transparent content review and moderation process.

Data Visualization 130

Data Visualization Reporting Tools Feedback Software Customer Feedback 130

Modus Create

JULY 2, 2021

Relentless pursuit of growth can also lead to overlooking other strategic aspects of business such as technical debt. This can jeopardize their growth because no one is immune to disruption in today’s age, least of all technology companies. That’s why DevSecOps has emerged as a popular philosophy among proactive tech companies.

Startups 72

Startups Technical Review Software Review User Testing 72

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Failure to comply can result in significant penalties.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Data Visualization 52

ProductPlan

SEPTEMBER 2, 2021

This topic was top of mind as we reviewed the results of ProductPlan’s 2021 State of Product Management Report and discussed those findings during a webinar with Brittany Edwards of IncorpHERated. The numbers might indicate that women aren’t as interested in product jobs, opting for work outside of technology.

Leadership 97

Leadership Technical Review Reporting Tools Customer Experience 97

AB Tasty

SEPTEMBER 30, 2024

For example, if a customer frequently purchases tech gadgets, highlight your latest electronics deals in your email campaigns and on-site recommendations. Customer reviews, ratings, and user-generated content can significantly influence purchasing decisions.

Customer Feedback 52

Customer Feedback Data Visualization User Testing Strategy 52

Modus Create

NOVEMBER 12, 2024

In fact, employee turnover due to inefficient onboarding costs businesses billions annually, impacting productivity, morale, and ultimately, the bottom line. Without this, technical hires can feel overwhelmed, while experienced employees may find the process redundant or irrelevant. That's where automation comes in.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Research Software User Testing 52

Split

MARCH 20, 2024

Without dependable deployment processes, teams face greater technical debt, production issues and risk of downtime, and delays in unlocking business value from code. This helps ensure adherence to change management policies while empowering developers through faster feature rollout.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 30, 2023

Userpilot’s pricing policy. out of 5 on the popular product review platform, G2. Fullstory’s pricing policy. CrazyEgg is used by marketing, digital marketing, social media, and ed-tech teams. CrazyEgg’s pricing policy. Mouseflow’s pricing policy. Lucky Orange’s pricing policy.

Data Visualization 88

Data Visualization Analytic Tools Reporting Tools Feedback Software 88

Mind the Product

FEBRUARY 1, 2017

How do you manage return policies within a delivery supply chain that stretches across several countries? Christian and Kana go into detail here in four main areas: technology, business set up, operations and sales/marketing. To what extent is your business model governed by local regulations? Step 3: Plan your delivery strategy.

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

Indicative

JUNE 7, 2019

Cookies have always been included in digital security and privacy debates so it shouldn’t come as a surprise that Apple and Google continue to create and reinforce policies for web browser cookies to find the right balance between privacy and business. What are the new policies? that played an active role in targeted marketing and ads.

Data Visualization 75

Data Visualization Analytic Tools User Testing Customer Experience 75