Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

MARCH 16, 2022

The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. For engineering teams, getting code to production as quickly as possible in small batches allows us to learn and iterate. We build strong technical foundations.

Software Review 118

Software Review Technical Review Systems Review Management 118

The Product Coalition

DECEMBER 8, 2020

There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, What’s fascinating is that often it’s not through lack of technical knowledge that new products struggle. For example, a big company will usually end up paying more for the same software due to “corporate requirements”.

Development Team Review 153

Development Team Review Technical Review Systems Review Software Review 153

Mind the Product

MARCH 12, 2020

Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities. Technical program management. Project management.

Product Research 204

Product Research User Testing Weak Development Team Customer Experience 204

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

Reporting Tools 93

Reporting Tools Technical Review User Testing Data Visualization 93

Product Talk

OCTOBER 18, 2023

But this is exactly what we do when we try to make our first idea match the customer need we are trying to address, within the technical constraints we encounter, while still managing to deliver the right business results. Do a data audit and examine the ethical assumptions related to your data policies. Why do we do this?

Product Research 281

Product Research User Testing Testing Analytic Tools 281

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.  These are mostly seen as reasonable and technically sound.  Sales Creating software is a craft , not an assembly line.  (Everything eventually breaks.)

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mind the Product

FEBRUARY 1, 2017

How do you manage return policies within a delivery supply chain that stretches across several countries? Christian and Kana go into detail here in four main areas: technology, business set up, operations and sales/marketing. To what extent is your business model governed by local regulations? Step 3: Plan your delivery strategy.

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. The product manager role also requires an understanding of technology and business, as product managers must understand which products are worth developing and how they’ll directly impact the business.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 121

Research Software Feedback Software Reporting Tools Data Visualization 121

Business of Software Conference

FEBRUARY 28, 2022

Book Review: ‘Technology Is Not Neutral: A Short Guide to Technology Ethics’ Stephanie Hare, author of the recently published, ‘ Technology Is Not Neutral: A Short Guide to Technology Ethics’ , will join us at Business of Software Conference Online next week, 9 March to talk about an important topic.

Technical Review 40

Technical Review Technology Systems Review Software Review 40

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. 2 Failed User Connections/Application Launch Failures.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Here are some of the best tools for product data capture: Userpilot — best no-code data capture technology for web apps. Get started with Userpilot today!

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Revulytics

JANUARY 30, 2020

An audit suggests the reviewing party sees only an act of bad faith. But for software vendors, an audit has often been the traditional path to confirm whether a customer is complying with its software license agreement. While no one likes to be audited, most software vendors can be reluctant to conduct them. SAM Programs.

Data Visualization 15

Data Visualization Analytic Tools Reporting Tools Software Review 15

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Software engineers have the option to stick to software development at higher and higher levels. We've got your covered.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data. Impressive work indeed!

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools User Testing 105

eG Innovations

AUGUST 4, 2022

As a result, enterprises end up spending a lot of time and money having consultants tune thresholds manually and most adopt technologies that include dynamic thresholding capabilities. Similar configuration is needed in comparable cloud technologies such as Amazon’s AWS (Amazon Web Service) CloudWatch. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Modus Create

JUNE 7, 2022

Monolithic applications, also called “monoliths,” are characterized by a single code base with a combined front-end and back-end where the business logic is tightly coupled. An additional benefit of application modernization is the improvement of ancillary technologies and processes such as cloud computing, DevOps, and release management.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75

nulab

MARCH 11, 2020

You can also collect customer feedback via reviews, surveys, interviews, or focus groups. As part of this, you should also review your suppliers and distributors (if applicable), as well as the tools and software you use. You can also include technology and tools here. Analyze the environment. Sociological.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

Lenny Rachitsky

OCTOBER 1, 2024

As an extra bonus, all students who use this code will get $1,395 in savings off of some of my favorite product tools, including Linear, Superhuman, Sprig, Dovetail, and Gamma. He serves on the boards of CodePath and Black Product Managers , two organizations he co-founded to support underrepresented people in tech.

Technical Review 119

Technical Review Customer Experience User Testing Customer Feedback 119

Modus Create

JULY 2, 2021

Relentless pursuit of growth can also lead to overlooking other strategic aspects of business such as technical debt. This can jeopardize their growth because no one is immune to disruption in today’s age, least of all technology companies. That’s why DevSecOps has emerged as a popular philosophy among proactive tech companies.

Startups 72

Startups Technical Review Software Review User Testing 72

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). Software as a Service has become the predominant business model for B2B software. Gartner Tech Growth & Innovation Conference. SaaStr Annual.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. So you can imagine the culture shock I experienced when I took a graphic designer position with a large technology organization in New York City. I then got a job on campus as a network administrator.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 135

Artificial Inteligence Data Visualization Analytic Tools Research Software 135

PMLesson's Ace the PM Interview

MAY 6, 2022

Security engineering interviews are some of the toughest in the tech industry. As a security engineer, your job is all about reducing risk for technical products by thwarting malicious behavior. Security Engineer Interview Stages In general, the security engineer interview has the following interview stages at most companies: 1.

Engineering 52

Engineering Software Review Technical Review Research Software 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Nulab

JANUARY 26, 2022

Technology has made it possible for us to stay connected at all times, which means we can help colleagues with questions or urgent tasks even when we’re not physically present. Hybrid working takes many forms, depending on the needs and policies of the organization. The benefits of hybrid working. Commit to flexibility.

Research Software 89

Research Software Feedback Software Reporting Tools Technical Review 89

The Product Coalition

NOVEMBER 11, 2021

Most new remote workers were thrust into this new work environment due to a global pandemic. With this tool, you can create PTO policies, manage the days off requested by employees, and do a host of other things. Having top-notch technology to use for PTO management will help you avoid problems in the future.

Feedback Software 88

Feedback Software Weak Development Team Technical Review Software Review 88

Modus Create

APRIL 10, 2024

The transition to Chief Technology Officer allowed for more changes to the underlying infrastructure to enable becoming more digital. One of the first things we tackled was the operating model of technology, transitioning from a traditional in-house IT to a software product company model. What was your experience?

CTO 64

CTO Generative AI Technical Review Software Review 64

eG Innovations

MAY 29, 2020

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Yet, not all problems related are due to Citrix issues. Since users can check if Citrix slowness is due to their network connection, this can reduce the number of calls to help desks.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Technical Review 59

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? Anyone fancy letting Kodak know that their entire business is about to get destroyed by the iPhone?

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. They wanted to know where people were congregating so they could enforce safety policies. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. They wanted to know where people were congregating so they could enforce safety policies. New Capabilities Drive a Shift.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18