UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 77

Feedback Software Systems Review CTO Coach Data Visualization 77

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

Split

AUGUST 3, 2023

Mitigating risks in AI software development requires a combination of best practices, careful considerations, and proactive measures. Implement monitoring systems that track model accuracy, performance metrics, and potential biases. Encourage collaboration between AI systems and human operators to leverage the strengths of both.

Software Development 52

Software Development Software Developers Software Review Development 52

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Userpilot

AUGUST 26, 2024

Here are some of the best tools for product data capture: Userpilot — best no-code data capture technology for web apps. Ready to start tracking product data code-free? It includes activities like manual data entry into your CRM or manually setting up event tracking via code. Create in-app surveys code-free with Userpilot.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Business of Software Conference

FEBRUARY 28, 2022

Book Review: ‘Technology Is Not Neutral: A Short Guide to Technology Ethics’ Stephanie Hare, author of the recently published, ‘ Technology Is Not Neutral: A Short Guide to Technology Ethics’ , will join us at Business of Software Conference Online next week, 9 March to talk about an important topic.

Technical Review 40

Technical Review Technology Systems Review Software Review 40

Arkenea

JULY 4, 2024

So, start with these questions: How are the healthcare providers using the systems? Which needs aren’t met by the existing healthcare systems? Data standards assure that the information is exchanged seamlessly between multiple systems. To make data accessible from legacy systems, use a layer of API abstraction.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

PMLesson's Ace the PM Interview

MAY 6, 2022

Due to the essential nature of security engineering, the interviews for security engineers can be some of the most challenging in technical interviews. We often recommend looking up your interviewer on LinkedIn to understand them a bit better, and reviewing public vision documents produced by the company. Watch our answer here.

Engineering 52

Engineering Software Review Technical Review Research Software 52

Userpilot

FEBRUARY 15, 2023

Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. What is product analytics software? Product analytics software is an application that allows you to collect user behavior data , filter it, display it in customized formats and analyze it. Userpilot review on G2.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Reporting Tools 91

The Product Coalition

OCTOBER 19, 2020

As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy. To help illustrate the process, let’s say we’re an established B2B software company that makes vehicle inventory and sales products for the US automotive industry.

Technical Review 164

Technical Review Analytic Tools Research Software Automotive 164

eG Innovations

JULY 27, 2021

This app enables system administrators, IT operations staff and site reliability engineers to continue to track the status of their key applications and infrastructure from their smart mobile phones and tablets, providing anytime, anywhere and on any device monitoring and diagnosis. Use Cases for the eG Monitoring Mobile App.

Software Review 52

Software Review Data Visualization Systems Review Enterprise 52

Arkenea

JULY 8, 2024

A variety of patient information is collected and stored in the system, from medical bills to treatment plans. The tracking system immediately alerts the authorities if there’s a data breach. HIPAA Audit Trails and Logs: An Overview Healthcare systems process thousands of activities each day ranging from user access to payments.

Healthcare 52

Healthcare Systems Review Technical Review Software Review 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

eG Innovations

SEPTEMBER 3, 2021

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Terraform is an open-source infrastructure as code software tool for building, changing, and versioning infrastructure. Automation in Azure. JSON is a widely used open standard file and data format. Terraform by HashiCorp.

Software Review 52

Software Review Analytic Tools Reporting Tools Data Visualization 52

Mind the Product

FEBRUARY 1, 2017

How do you manage return policies within a delivery supply chain that stretches across several countries? Your support team will become frustrated very quickly if you expand into Germany but your billing software doesn’t support German characters. To what extent is your business model governed by local regulations?

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

Modus Create

APRIL 10, 2024

One of the first things we tackled was the operating model of technology, transitioning from a traditional in-house IT to a software product company model. A lot of our stack and code is very stable and supports a unique business model. We took the position that we didn’t need to modernize our entire legacy technology stack.

CTO 64

CTO Generative AI Technical Review Software Review 64

eG Innovations

AUGUST 4, 2022

Most enterprise and cloud monitoring solutions acknowledge the limitations of static thresholds by implementing machine learning technology and including an AIOps (Artificial Intelligence for IT Operations) engine capable of learning about the normal behavior of systems over multiple timeframes.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

The Product Coalition

DECEMBER 29, 2021

Credits to Egor Koshman With no further due, here are the books that influenced my thinking (with one favorite quote and a short summary each) : Good Strategy/Bad Strategy (By Richard Rumelt) “The kernel of a strategy contains three elements: a diagnosis, a guiding policy, and coherent action.” do yourself a favor and read it.

Books 125

Books Systems Review Software Review Weak Development Team 125

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Even organizations with existing systems for managing data could fall victim to data silos if individuals or departments go rogue. Due to the wide variety of software solutions, some data could fall through the cracks.

Data Visualization 85

Data Visualization Analytic Tools Reporting Tools Feedback Software 85

The Product Coalition

DECEMBER 8, 2020

The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off. Coordination Force Due to the number of people, teams, divisions, business units, products, committees etc.,

Development Team Review 152

Development Team Review Technical Review Systems Review Software Review 152

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data. Impressive work indeed!

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools User Testing 103

The Product Coalition

DECEMBER 27, 2023

Are the ways they interact with our products or systems different? For example, I was involved in building a learning management system (LMS) where a capability we worked on was designed to allow learners to take assessments to validate their learning. For example, we’re building a login capabilitiy into a system.

Reporting Tools 78

Reporting Tools Feedback Software User Testing Systems Review 78

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Who Uses Maintenance Policies and with What Benefits All administrators with maintenance responsibilities find this feature of use. Note how the system is designed for redundancy.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

eG Innovations

JUNE 7, 2022

Full auditing available regardless of the deployment architecture chosen for eG Enterprise – on-premises, in cloud, and SaaS (Software as a Service) Ready-to-go. Details on locking down access to eG Enterprise via IP address can be found in Administration Policy (eginnovations.com). Auditing of Logins to the Monitoring Platform.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

eG Innovations

JANUARY 8, 2021

Software developers are often only concerned about the functionality of their applications. Many a times, such situations warrant a complete restructuring of the application code, causing significant impact to new rollouts and current users. Monitoring is Not a Focus of Java Developers. The JVisual VM GUI.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Data Visualization 52

The Product Coalition

MARCH 8, 2023

Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics. Data accuracy: Healthcare data can be prone to errors, such as typos, incorrect codes, or missing information, which can negatively impact patient care and decision-making.

Healthcare 78

Healthcare Data Visualization Research Software Systems Review 78

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Modus Create

JUNE 21, 2022

How can I deliver software faster, more frequently, and with lower risks and costs? . Every software leader thinks about this question and relies on automation to fight the battle on all fronts. Therefore, we need to move towards automation of security policies, checks, and infrastructure. . Static Code Analysis.

Feedback Software 52

Feedback Software Software Review Product Research Systems Review 52

Gainsight

SEPTEMBER 3, 2021

When they get frustrated, they follow the process with diligence which now becomes robotic and non-personal. Whether it’s due to how and where the data is stored, how data is captured and loaded into your systems, how it’s always been done a certain way. We must limit the exposure of this frustration. .

Systems Review 45

Systems Review Software Review Data Visualization Analytic Tools 45

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian).

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Gainsight

SEPTEMBER 19, 2022

Much like an employee handbook, your CS handbook is a central repository of your customer success policies, procedures, guidelines and more. Maintain alignment: A handbook helps you share your vision and your system with peers, stakeholders, and team members. Review sections of the handbook and make improvements in team meetings.

Crowdsource 52

Crowdsource Customer Experience Systems Review Software Review 52

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. User connections and application launch can fail due to a problem user-side, server-side, or somewhere in the middle.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89