Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

The Product Coalition

DECEMBER 8, 2020

The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off. Coordination Force Due to the number of people, teams, divisions, business units, products, committees etc.,

Development Team Review 148

Development Team Review Technical Review Systems Review Software Review 148

Mind the Product

FEBRUARY 1, 2017

How do you manage return policies within a delivery supply chain that stretches across several countries? Your support team will become frustrated very quickly if you expand into Germany but your billing software doesn’t support German characters. To what extent is your business model governed by local regulations?

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

The Product Coalition

DECEMBER 29, 2021

Credits to Egor Koshman With no further due, here are the books that influenced my thinking (with one favorite quote and a short summary each) : Good Strategy/Bad Strategy (By Richard Rumelt) “The kernel of a strategy contains three elements: a diagnosis, a guiding policy, and coherent action.” do yourself a favor and read it.

Books 119

Books Systems Review Weak Development Team Software Review 119

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian).

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

AUGUST 26, 2024

Here are some of the best tools for product data capture: Userpilot — best no-code data capture technology for web apps. Ready to start tracking product data code-free? It includes activities like manual data entry into your CRM or manually setting up event tracking via code. Create in-app surveys code-free with Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

FEBRUARY 15, 2023

Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. What is product analytics software? Product analytics software is an application that allows you to collect user behavior data , filter it, display it in customized formats and analyze it. Userpilot review on G2.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Mind the Product

MARCH 12, 2020

In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities. Product ops’ Primary Responsibilities: Engineering, design, product team communication / announcements / reinforcing process, policies, and practices.

Product Research 196

Product Research User Testing Weak Development Team Customer Experience 196

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. User connections and application launch can fail due to a problem user-side, server-side, or somewhere in the middle.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 70

Feedback Software Systems Review CTO Coach Data Visualization 70

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Even organizations with existing systems for managing data could fall victim to data silos if individuals or departments go rogue. Due to the wide variety of software solutions, some data could fall through the cracks.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

eG Innovations

AUGUST 4, 2022

Most enterprise and cloud monitoring solutions acknowledge the limitations of static thresholds by implementing machine learning technology and including an AIOps (Artificial Intelligence for IT Operations) engine capable of learning about the normal behavior of systems over multiple timeframes.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Mind the Product

MARCH 2, 2018

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. Her husband had access to her machine and backed up some files in the cloud while he ran software updates.

Data Visualization 93

Data Visualization Systems Review Software Review Customer Experience 93

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. “The customers and their needs are completely missing from the systems we use. But the customers and their needs are completely missing from the systems that we use.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” Big data has been a buzzword since the early 2000s when software and hardware advancements enabled organizations to manage large amounts of unstructured data. Impressive work indeed!

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools User Testing 100

The Product Coalition

JULY 10, 2020

In other words: If two teams are building a part of an application separately, that system will probably have two components, introducing dependencies and additional communication overhead. In a remote working situation, to make matters worse, there is a compound effect due to the increased communication overhead.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Mind the Product

DECEMBER 11, 2017

Three years later I became a web application engineer at a startup that built software for military and private industries. In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian).

Weak Development Team 93

Weak Development Team Systems Review Customer Experience Software Review 93

Split

AUGUST 3, 2023

Mitigating risks in AI software development requires a combination of best practices, careful considerations, and proactive measures. Implement monitoring systems that track model accuracy, performance metrics, and potential biases. Encourage collaboration between AI systems and human operators to leverage the strengths of both.

Software Development 52

Software Development Software Developers Software Review Development 52

eG Innovations

JULY 27, 2021

This app enables system administrators, IT operations staff and site reliability engineers to continue to track the status of their key applications and infrastructure from their smart mobile phones and tablets, providing anytime, anywhere and on any device monitoring and diagnosis. Use Cases for the eG Monitoring Mobile App.

Software Review 52

Software Review Data Visualization Systems Review Enterprise 52

PMLesson's Ace the PM Interview

MAY 6, 2022

Due to the essential nature of security engineering, the interviews for security engineers can be some of the most challenging in technical interviews. We often recommend looking up your interviewer on LinkedIn to understand them a bit better, and reviewing public vision documents produced by the company. Watch our answer here.

Engineering 52

Engineering Software Review Technical Review Research Software 52

eG Innovations

SEPTEMBER 3, 2021

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Terraform is an open-source infrastructure as code software tool for building, changing, and versioning infrastructure. Automation in Azure. JSON is a widely used open standard file and data format. Terraform by HashiCorp.

Software Review 52

Software Review Analytic Tools Reporting Tools Data Visualization 52

Amplitude

AUGUST 8, 2019

Instead of being a free-for-all, they have very tightly controlled everything that goes into their analytics Company B has very tightly controlled everything that goes into their analytics system. But this second type of data democracy involves enabling people to put data into the product analytics system. Amplitude, the work grows.

Data Visualization 74

Data Visualization Analytic Tools Customer Experience Government 74

Intercom, Inc.

AUGUST 9, 2018

Here are four key takeaways: In 1995 – long before social networking and even the ubiquity of cell phones – Lili worked on an IRC system that was ahead of its time. That includes things like our bot software, bot framework, the Azure bot service, language understanding and more. Lili: I see them as one in the same system.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145

Modus Create

AUGUST 13, 2024

Organizations should conduct a thorough examination of network hardware, cloud systems, code, operations, and security policies, leaving no aspect unaddressed. After all, in a world where code rules, ensuring its integrity and security is paramount to safeguarding the digital assets of any organization.

Software Review 40

Software Review Technical Review Systems Review Data Visualization 40

eG Innovations

JANUARY 8, 2021

Software developers are often only concerned about the functionality of their applications. Many a times, such situations warrant a complete restructuring of the application code, causing significant impact to new rollouts and current users. Monitoring is Not a Focus of Java Developers. The JVisual VM GUI.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

Business of Software Conference

FEBRUARY 28, 2022

Book Review: ‘Technology Is Not Neutral: A Short Guide to Technology Ethics’ Stephanie Hare, author of the recently published, ‘ Technology Is Not Neutral: A Short Guide to Technology Ethics’ , will join us at Business of Software Conference Online next week, 9 March to talk about an important topic.

Technical Review 40

Technical Review Technology Systems Review Software Review 40

The Product Coalition

MARCH 8, 2023

Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics. Data accuracy: Healthcare data can be prone to errors, such as typos, incorrect codes, or missing information, which can negatively impact patient care and decision-making.

Healthcare 78

Healthcare Data Visualization Research Software Technical Review 78

Modus Create

APRIL 10, 2024

One of the first things we tackled was the operating model of technology, transitioning from a traditional in-house IT to a software product company model. A lot of our stack and code is very stable and supports a unique business model. We took the position that we didn’t need to modernize our entire legacy technology stack.

CTO 64

CTO Generative AI Technical Review Software Review 64

Tyner Blain

JANUARY 23, 2021

In researching messaging systems just after the turn of the 21st century, we discovered that the messaging systems people used were defined by the communities into which they entered. When teams see these labels, they immediately know which one best matches the systems, practices, and conversations they are having.

Research Software 97

Research Software Feedback Software User Testing Customer Experience 97

Userpilot

DECEMBER 17, 2020

User feedback comes in all shapes and sizes: chat logs, support tickets, social media, in-app, email, public comments, reviews, even analytics and more. Such as:chat logs, support tickets, social media, in-app, email, public comments, reviews, even analytics and more. For most SaaS businesses, issue types will include: Software bugs.

Feedback Software 98

Feedback Software Customer Feedback User Testing Analytic Tools 98

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Another no-code solution is Spekit.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

eG Innovations

SEPTEMBER 3, 2019

Password policies are also enforced through Active Directory. Before we get started, let’s review some of the common Active Directory terminologies: Active directory is the authentication and directory service that is provided by one or more servers. Group Policy Issues. 3 Group Policy Issues. need to be tracked.

Data Visualization 14

Data Visualization User Testing Systems Review Customer Experience 14