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Building Intercom from home: Software delivery in challenging times

Intercom, Inc.

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation. We decided that now is not the time to experiment with slower ways of shipping.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

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How Do You Build a Remote Teams Now, in 2022?

The Product Coalition

They want to know how to create a team that works diligently and creatively to serve customers and shareholders better. Try this: Create a shared calendar and use it to track work progress, then review that calendar at meetings. 2: Clear Policies. Most discussions of remote work start with a discussion of policy.

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Build Better Products – Laura Klein on The Product Experience

Mind the Product

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

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Book Review – Exponential – Azeem Azhar

Business of Software Conference

Book Review – Exponential – Azeem Azhar. How does this relate to software businesses? Azeem outlines specific policies and ideas we need to make life in the Exponential Age liveable. As software folk, we’re responsible for designing and building the technology of the future. Notable subscribers include.

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Become a Product Visionary with Alternative Futures Analysis

The Product Coalition

As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy. To help illustrate the process, let’s say we’re an established B2B software company that makes vehicle inventory and sales products for the US automotive industry.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.