Should you disrupt or create a category? 5 lessons from Gainsight’s CMO Anthony Kennada
Intercom, Inc.
APRIL 18, 2019
This is episode six of Scale , a brand new podcast series on moving from startup to scale up. Focus on people, not just product. Why do most startups fail? No, 42% of startups fail because they didn’t solve a market need. In the early days, if an outbound call [asked], ‘Who runs customer success for you?’
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