UX vs CX (User Experience vs Customer Experience): Explaining 4 Key Differences
Userpilot
MAY 18, 2023
UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.
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