Onboarding KPIs Software Review Weak Development Team 
Intercom, Inc.
APRIL 23, 2019
Even the strongest customer testimonials won’t prevent churn if people don’t understand how to use your product. That’s why we built Product Tours to assist with the job of user onboarding within your product, alongside our best-in-class in-app messaging and knowledge base products. Here’s the proof.
The Product Guy
AUGUST 1, 2019
Guest Post by: Merziyah Poonawala (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Joni Hoadley]. What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? THE CAUSE.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Product Coalition
FEBRUARY 15, 2021
TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Participation is free.)
Userpilot
NOVEMBER 19, 2022
Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs?
Mironov Consulting
MAY 24, 2022
Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement. Yet I think serious product discovery and end user validation may be stuck in this cultural/conceptual gap. Product
Userpilot
MAY 3, 2021
But LTV is often a poorly understood metric, especially if you come from a more traditional business environment: one more concerned with acquisition than retention. To improve LTV, make use of secondary onboarding, a help center, qualitative microsurveys and helpful content. What is LTV – Lifetime Value? Who should measure LTV?
The Product Coalition
APRIL 25, 2022
Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.
Expert insights. Personalized for you.
199 
Let's personalize your content