Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

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Research Software Product Research Artificial Inteligence User Testing 156

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. It is built on the idea that goals are more important than features, and it consists of five elements: date, name, goal, features, and metrics, as the picture below shows. 2 Do the Necessary Prep Work.

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Roadmap Agile Technical Review Weak Development Team 361

Roman Pichler

SEPTEMBER 7, 2021

As their name suggests, these roadmaps focus on product goals or outcomes such as acquiring customers , increasing engagement , and future-proofing the product by removing technical debt. This helps align the stakeholders and development teams, as I discuss below, and acquire a budget if required.

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Roadmap Weak Development Team Customer Experience User Testing 156

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Management 253

Product Management Product Manager Weak Development Team Management 253

Product Innovation Educators

DECEMBER 4, 2023

We just wanted to name and describe them so we can do them on purpose whenever we need to. [7:25] That allowed us to take a snapshot of where we were and learn what the team thought might be preventing us from being more profitable. You have a lot of ideas and throw away the bad ones.” What makes this moment complicated?

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Leadership Startups User Testing Government 277

Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? I know the workshops at Mule Design have taken off. Conversation is the original interface.

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Research Software Feedback Software Weak Development Team User Testing 198

Mind the Product

FEBRUARY 13, 2020

As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Core team: Product Manager, Product Designer, and a Full-stack Developer (click to enlarge). Each of these ideas was at a different stage of development. The Approach. Advanced Website Builder.

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Product Research User Testing Analytic Tools Research Software 196

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

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Technical Review Weak Development Team Travel Product Research 235

The Product Coalition

FEBRUARY 15, 2021

Join us on March 9, 2021 , for a live virtual workshop to create actionable recommendations on how to deal with the outcome of a forensic Product Backlog analysis. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Participation is free.)

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Agile Startups Technical Review Software Review 192

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

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Reporting Tools Research Software Feedback Software Weak Development Team 223

Product Management University

FEBRUARY 21, 2024

Competitive demos are stressful, especially when you’re operating on very little knowledge or hearsay information about your competitor’s weaknesses. Here’s the thing about focusing on your competitor’s weaknesses. Sometimes, they just don’t like your competitor’s sales team. There’s no answer for that!

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Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Product Management University

NOVEMBER 17, 2022

Getting product teams to “consistently” operate with this mentality…still a challenge! Next move…sprinkle in industry specific features (20%) on a cross-industry (80%) platform to form out-of-the-box solutions for the named vertical segments. Agile development is simply a methodology for building software.

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Reporting Tools Weak Development Team Marketing Product Management 130

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. He’s been conditioned to not bother the data team.

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Data Visualization UX Analytic Tools Reporting Tools 137

The Product Coalition

NOVEMBER 4, 2020

These are our improv techniques for conducting user interviews, consolidating user pain points to create solutions, humanizing your customers, and working with your team to bring it all home. We hope they come in handy for you and your team. Find ways to connect your team members to their end audience. Becca, back to you.

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UX Planet

OCTOBER 22, 2024

Anyone in Product Ownership related discipline or those affiliated with Development, need to be aware of the time it takes to go through Research, Ideation, Iteration, before the subsequent steps of the Design Thinking process can occur (this impacts sales strategies, go to market strategies, communication outreach, just to name but a few tasks).

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The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.

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Roadmap Feedback Software Onboarding KPIs User Testing 135

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. And that’s not a bad thing. Let’s go ahead and dive in.

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Product Research Data Visualization Research Software Analytic Tools 325

The Product Coalition

SEPTEMBER 14, 2020

It thwarts organizations efforts to scale agile product development. Everyone in your product development ecosystem should have a shared, consistent, and coherent answer to the fundamental question, “What is your product?” New technology variations and developments are part of ongoing improvements to your product’s value proposition.

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Product Research Customer Communications Reporting Tools Research Software 113

svpg

MAY 2, 2016

Exactly a year ago I was invited to give a keynote at the Craft Conference in Budapest and I discussed the 10 biggest reasons why product teams fail. Other than recommend to people that they read my book or attend a 2 day workshop, I didn’t feel like I was able to give a very satisfying answer. Empowered Product Teams.

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Research Software Product Research Weak Development Team User Testing 92

Roman Pichler

DECEMBER 5, 2016

The drawback of this approach is that it can take a comparatively long time to reach consensus within a group, as it requires developing a mutual understanding and evaluating competing ideas. As the person in charge of the product, you would typically expect that the development team takes care of all technical decisions.

Customer Experience 120

Customer Experience Weak Development Team Technical Review Product Research 120

Intercom, Inc.

MAY 12, 2020

And perhaps more importantly, how can you develop it? There’s only really one way to develop product judgment and that’s through direct interaction with your customers. Create a safe environment for sound product judgment to develop by ensuring feedback is immediate, clear and concrete. ” What is it?

User Testing 173

User Testing Customer Experience Product Research Customer Feedback 173

Intercom, Inc.

JULY 19, 2018

After coaching 100+ tech leads, managers, directors, VPs, and CTOs, Jean and Edmond are distilling their most valuable lessons into workshops and online courses. Jean: Especially with engineering teams. Edmond: That reminds me of the workshop we ran a while back with members of the engineering team from Medium.

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Engineering Feedback Software User Testing Leadership 135

Product Management University

SEPTEMBER 3, 2024

Let’s look at the practical side of developing a full blown strategy for each product. This is the biggest part of product strategy that never gets talked about, and it just might be the biggest hurdle every product management team and every organization faces. The best sales teams on the planet can’t absorb that much.

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Product Strategy Strategy Product Research Customer Experience 130

Userpilot

JULY 29, 2024

To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition. Userpilot is a product growth platform that allows product teams to: Create different UI patterns for in-app marketing campaigns.

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Research Software Feedback Software Product Marketing Reporting Tools 104

nulab

NOVEMBER 5, 2021

Google, Facebook, and Apple are all household names. A flash Silicon Valley campus staffed by armies of developers, bazillions in the bank, and countless users. You need to understand their product team structure… And you need to learn how startups can adapt them for rapid scaling without losing sight of their goal.

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Research Software Feedback Software Weak Development Team User Testing 72

Userpilot

AUGUST 30, 2024

Book a demo now to discuss with our team! For example, Slack’s advertising frequently highlights the tool’s ability to improve communication and collaboration within teams, contrasting the traditional, often disorganized nature of email communication. Promote new features with in-app ads to upsell users. Ready to get started?

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Advertising Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And so, our teams it’s a huge motivator for them. Even the poorest of the poor. And then when I was about 12, my dad taught me how to weld. It can drive itself.

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The Product Coalition

SEPTEMBER 11, 2019

3) Most companies use weak heuristics, opinions and archaic decision processes to place bets on a handful of unproven ideas. The alternative is of course evidence-driven product development. In product management circles the term “Product Discovery” has become most synonymous with evidence-driven product development.

Customer Experience 74

Customer Experience Product Research User Testing Data Visualization 74

Userpilot

FEBRUARY 3, 2021

Unfortunately, user journey mapping can be a long and arduous process that requires support from all of your stakeholders – meaning multiple meetings and perhaps a workshop ( long sigh ). The Bottleneck -Your software developer who is too busy to take on every experiment you want to run. Drive alignment across your team.

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User Testing Analytic Tools Customer Experience Research Software 98

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Market research for startup branding can be perceived as an unnecessary expense, especially when compared to product development or marketing activities that seem more directly linked to revenue generation.

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Branding User Testing Product Research Data Visualization 98

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona?

Research Software 98

Research Software User Testing Analytic Tools Feedback Software 98

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Business of Software Conference

APRIL 24, 2020

Claire Lew // CEO, Know Your Team. In this BoS Talk, Claire discusses how n o one sets out to be a bad boss, but it’s easy to become one. Learn how to ask your team the right questions, why trust is important, and why being nice can be a bad thing. My name is Claire Lew and I’m the CEO of Know Your Team.

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Weak Development Team Vision Feedback Software Management 40

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. This is our fantastic UX team. Vienna Pixel.

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Research Software User Testing Customer Experience Data Visualization 82

UX Studio: Product Management

JUNE 14, 2024

It can also come from experts in your professional environment and developers after a round of handovers. Criticism: Opinion-driven, honest, highlighting the good and bad without hyperfocusing on the negatives. Keep bringing up this definition in critique meetings and workshops with the risk of sounding like a broken record.

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User Testing Customer Feedback Feedback Software Customer Experience 71