UX Planet

JANUARY 12, 2025

It requires a thoughtful approach to user experience (UX), usability principles, and visual design to ensure clarity, accessibility, and functionality. In this article, well delve into the best practices for designing tables that convey information and enhance the overall user experience.

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Data Visualization User Testing Customer Experience Customer Feedback 111

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?

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Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. Control and freedom for users.

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Customer Experience Data Visualization User Experience Analytic Tools 100

The Product Guy

SEPTEMBER 12, 2017

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas.

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Research Software User Testing Analytic Tools Product Research 273

Product Talk

NOVEMBER 14, 2018

The UX Conference. User Experience Lisbon. Enterprise UX. Front UX & Product Management Case Study Conference. UX Scotland. Find it here. February . IXDA Interaction Week. Seattle, WA. SaaStr Annual. San Jose, CA. The Product Event. San Francisco, CA.

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Naming Government Events Agile 183

Intercom, Inc.

OCTOBER 10, 2019

As the publisher and founder of Rosenfeld Media , he works with authors and speakers to try to make sense of the user experience and how it can make the world a better place. UX designer are creating worlds, and people live in those worlds. ” Jonathon: You mentioned earlier that good UX humanizes technology.

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Research Software UX Reporting Tools Analytic Tools 168

UX Planet

MARCH 17, 2024

In the digital age, UX designers wield an invisible yet immense power. The vast amount of data collected about us, often without explicit consent, has eroded user trust in transparency efforts. This lack of trust is fueling a movement for change, demanding a more transparent user experience.

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UX Data Visualization Customer Experience Banking 97

Intercom, Inc.

OCTOBER 13, 2020

A big risk with a project like this is always end user experience. You might think that for an ML product, the UX is less important than usual – but actually, it’s worth going particularly deep on UX when starting an ML project. Would end users be glad to see the bot? Key takeaways.

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Artificial Inteligence Customer Communications Research Software Feedback Software 281

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ?

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UX Planet

JANUARY 2, 2024

You need to provide your name and mention if you’re creating a profile for a kid. Netflix asks for the bare minimum information — your name, whether you’re a kid, your language, and 3 movies you like. So once you sign in to Netflix, you start your paid membership. Creating a Netflix profile. Then, you will need to choose your language.

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Userpilot

MARCH 28, 2022

Are you looking for some good UX examples? But what makes a great UX design and can you achieve it without good UI? In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction.

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Analytic Tools Feedback Software UX Data Visualization 111

UX Planet

MARCH 3, 2025

The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. Use real names and photos for authenticity, such as Rated 4.9/5 Designing for User Experience Design is crucial for user experience and conversion rates.

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UX Planet

MAY 24, 2024

Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g). Until this time, I had been working as a software developer by profession and as a UX Designer on my own, on personal projects.

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Agile UX User Testing Research Software 98

Userpilot

NOVEMBER 27, 2024

Wouldn’t it be great to see all user interactions with your product as they happen? Think about all the insights you could gather to improve the user experience. Identify points of user frustration and friction Session replays allow you to see where users experience friction and diagnose the causes of their frustration.

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Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

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Product Research User Testing Research Software Data Visualization 104

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

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UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. Users want to enjoy apps, websites, and digital products without going through the hassle of reading long user manuals in order to learn how to use them.

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Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Study behavior trends to highlight any UX designs users avoid.

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Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

DECEMBER 7, 2022

A/B tests are a well-known technique for testing UX elements but is it the only one? A/B tests are experiments in which you present two different versions of your product to an even number of users and check which of them performs better. You can also use them to collect qualitative data , just like in user interviews.

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User Testing Feedback Software Analytic Tools Research Software 98

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Let’s start, Google Analytics 4 is a powerful web analytics service that provides valuable insights into user behavior, engagement, website conversion, and much more. It’s six years old.

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Intercom, Inc.

AUGUST 15, 2019

Jeff is the author of Lean UX (which teaches how to rapidly experiment with design ideas) and the co-owner of Sense & Respond Press , a publisher of short, actionable books for busy leaders. And so I moved to specialize a bit more initially in information architecture and then user experience design and then product management.

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UX Planet

DECEMBER 12, 2023

However, what does that mean for UX designers? Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space. Research target audience Photo by UX Indonesia on Unsplash User research, again, is a crucial component in the UX process.

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UX Planet

FEBRUARY 5, 2024

Image from Knapsack Figma is the mainstream design tool for UX designers these days, and Figma plugins are impressive tools that aid the process of designing in several ways. 4 ColorLabels Labels generated using ColorLabels plugin Generating palettes and selecting colors is fine, but what about naming them? And there you have it.

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Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Here are a few features that will streamline your UX research efforts.

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User Testing Product Research Research Software Data Visualization 104

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? This new model prioritizes interactive and emotionally resonant touchpoints and can be named Dopamine Banking. Wheres the brand identity?

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Banking Data Visualization Feedback Software Customer Experience 79

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. How do different user cohorts contribute to revenue? How to gather customer insights and improve user experience?

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Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

SEPTEMBER 29, 2022

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Growth hacking vs. growth engineering.

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Analytic Tools Feedback Software Customer Experience User Testing 98

UX Planet

FEBRUARY 19, 2024

This article is for aspiring designers who are still creating a strong introduction to their UX or UI portfolio. Shelby Lindblad , Facebook Multi-disciplinary designer in Oakland, CA Jason Yuan, Apple Graphic and User Experience designer currently based in Providence. Former UX Design Intern at Google.

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Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Identify user experience gaps and reduce friction.

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User Testing Customer Experience Data Visualization Research Software 105

UX Planet

MARCH 13, 2024

A tooltip is a small box of explanatory text that appears on the screen when a user hovers over an icon. Despite their small size, tooltips play an important role in creating great UX. The purpose of tooltips Tooltips exist to provide additional context and guidance to users as they navigate an interface.

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UX Data Visualization Customer Experience Education 98

Userpilot

MAY 16, 2022

Users that go through the happy path will encounter less friction, experience your product’s value and be more likely to keep using it. But the opposite will happen when your UX flows are friction-infested and leave the user unhappy. Guide users on the happy path to adopting your product with in-app guidance.

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Research Software UX Customer Experience User Testing 98

UX Studio: Product Management

SEPTEMBER 12, 2021

The concern about how everyday digital experiences influence our lives has been growing louder than ever. . The concepts of user experience and human-centered design have taken the business world by storm, but this power has come at a cost. This is when Facebook auto-tags your photos with friends’ names. Ethics in UX.

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Research Software Data Visualization Reporting Tools User Testing 138

The Product Coalition

JUNE 30, 2021

such names as Amazon, Etsy, or eBay are on everyone’s lips. This way, you will bring your customers a more personalized user experience. The thing is that users will be searching for narrowly defined goods on your e-commerce website. Photo by Jukan Tateisi on Unsplash Online marketplaces are a hot trend now?—?such

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Feedback Software Customer Experience Data Visualization User Testing 158

UserVoice

APRIL 4, 2017

Survey tools like SurveyMonkey can help PMs gather more qualitative information from their users, while tools like Intercom can facilitate one-to-one chat interactions for additional context. Both platforms are designer-friendly solutions that power iterative interface wireframes, and both have some big names on their customer lists.

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Research Software Analytic Tools Feedback Software Data Visualization 286

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies.

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Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. Six methods to identify behavioral patterns that influence user behavior. Book a demo now to begin.

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Data Visualization Feedback Software Analytic Tools Research Software 105

Mind the Product

JANUARY 24, 2020

Add those few extra details that help make it tangible, such as the actual names of buttons or menu items. Next, bring in a colleague or partner who knows the problem and/or the users. Most critically, there are two key things to validate : Does this actually solve the problem my users are having? Can this be built?

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Research Software User Testing Customer Experience Product Research 250