Why 36% is the magic number: Finding the right amount of text in mobile apps
Intercom, Inc.
JANUARY 21, 2020
Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. Maps & transport: (Strava, Google Maps, Uber) 45.2%. Even when there’s not much text at the surface, it still dominates the system as a whole.
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