svpg

JANUARY 11, 2016

I normally write about how to evolve your organization from a weak product org to a strong one. But in this article I want to talk about a pattern that I see in many companies that are actually doing really well, growing aggressively, yet they will sometimes, over time and unintentionally, replace their good behaviors with bad ones.

Weak Development Team 107

Weak Development Team Naming Branding Software Development 107

Product Innovation Educators

DECEMBER 4, 2023

Janice built her career in Silicon Valley as a startup founder, product manager, and confidante for entrepreneurs and enterprise executives alike. She also guides several venture-funded startup companies, federal government entities, and non-profit organizations. It was the hottest startup in history.

Leadership 277

Leadership Startups User Testing Government 277

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. to Close.com.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? The initial phases 2 and 3 (the time between startups raising Series A to raising Series B) play a massive role in achieving the 2T3D growth dream.

Customer Experience 203

Customer Experience Onboarding KPIs User Testing Customer Feedback 203

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. yeah, don’t forget to develop a version for drivers.

Reporting Tools 179

Reporting Tools Weak Development Team Development Technical Review 179

The Product Guy

SEPTEMBER 12, 2017

Or “We saw that you look at a lot of [Metro stations] when you use [Our App Name Here]. Now, you can get directions to [these Metro stations] faster in [Our App Name Here] because we’ve added directions from [Maps App X]. Paul Graham tells startups, “Do things that don’t scale.” Which message is more effective?

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Mind the Product

APRIL 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

Technical Review 235

Technical Review Weak Development Team Travel Product Research 235

Product Innovation Educators

JUNE 7, 2021

We need an OKR expert to learn more about this, and joining us is the woman who wrote the bestselling book, Radical Focus , that tackles the use of OKRs and startup culture with an eye to getting the right things done. and many others, as well as founding three startups, and the online design magazine Boxes and Arrows.

Books 220

Books User Testing Magazine Weak Development Team 220

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. I think that was in 2004.

Product Research 217

Product Research Research Software Analytic Tools Feedback Software 217

Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? I’m looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

ProductPlan

JANUARY 10, 2020

Therefore, it’s crucial for product managers, developers, and your entire cross-functional team to examine—and re-examine—the product experience from your user’s point of view and incorporate it into your product strategy. What Happens to Your Customers After Bad Product Experiences.

Weak Development Team 80

Weak Development Team Customer Experience Product Strategy Naming 80

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world.

Product Research 325

Product Research User Testing Research Software Analytic Tools 325

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah. Some of this cut deep.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mind the Product

FEBRUARY 13, 2020

As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Core team: Product Manager, Product Designer, and a Full-stack Developer (click to enlarge). Each of these ideas was at a different stage of development. The Approach.

Product Research 196

Product Research User Testing Analytic Tools Research Software 196

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2014 – Testing and Growing the Team.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Mind the Product

DECEMBER 5, 2019

In fact, some methods are pretty poor. Some product managers make poor decisions because they don’t have the right skills. My name is Jacob. It’s from another team, so you can be completely honest with me. However, not all methods are equally effective when deciding what is valuable. I think it is a very good idea.

User Testing 171

User Testing Product Research Customer Experience Weak Development Team 171

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact. One name kept coming up: Leo Bosuener.

Startups 129

Startups Feedback Software Onboarding KPIs Customer Experience 129

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I decided to join a smaller startup, which was a company called XING. Tweet This.

Feedback Software 231

Feedback Software User Testing Product Research Research Software 231

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 191

User Testing Weak Development Team Customer Experience Customer Feedback 191

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 289

Data Visualization Analytic Tools Research Software Product Research 289

Product Innovation Educators

OCTOBER 24, 2022

Andrew and his co-founder and team have created a way for their customers to design engagement rings, experience their design in their home with a mock-up ring, tweak what they want, and then receive their one-of-a-kind custom ring. Similarly, we’ve hired some of the top jewelry designers from major name-brand companies.

User Friction 193

User Friction Customer Experience User Testing Customer Feedback 193

Mind the Product

FEBRUARY 22, 2018

Among other things, it was soon clear that we’d fallen into a common trap for startups and new products. Discovering adjacent market opportunities is a fun part of startup life, but it can be a tricky hand to play when you’re dealt it. We’d responded to market traction without properly understanding our users.

Product Research 136

Product Research User Testing Customer Experience Research Software 136

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

The Product Coalition

NOVEMBER 2, 2021

My take on it: while I love ex-developer PMs, and find that their teams often execute better, this is by no means a requirement. However, if a non-techy PM meets a non-businessy team lead, things can go sideways pretty quickly. while the user name does have a unique id, the team and content do not.

Technical Review 154

Technical Review Analytic Tools Software Review User Testing 154

Mind the Product

JULY 4, 2019

Responsibilities and goals are difficult to stake out: Whether commanding a platoon or a team of developers, the mission and goals of the team have to be clear for everyone. What services your team owns? And if you’re a product leader, they’ll make your team more efficient and your job stress-free.

Reporting Tools 178

Reporting Tools Weak Development Team Naming Startups 178

The Product Coalition

JANUARY 16, 2022

In startups, it is actually the company roadmap. As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them.

Roadmap 169

Roadmap Data Visualization Customer Experience User Testing 169

Lenny Rachitsky

APRIL 28, 2024

Founders of acquihired companies led the teams behind Community Notes, Spaces, Super Follows, Fleets, Communities, Tipping, and more. Twitter acquihired entrepreneur types who were ambitious and then gave them responsibility and autonomy to develop new products. Copying can be done in good taste or poor taste.

User Testing 129

User Testing Analytic Tools Feedback Software Weak Development Team 129

The Product Coalition

JANUARY 4, 2021

Photo by Oleg Magni from Pexels Educating the market has a bad reputation. If you are simply advertising your product, you are educating the market on the product and on why it is better than the competition, namely your unique value proposition. Many startups fall into this category. Many blue-ocean startups start here.

Education 156

Education Marketing Weak Development Team Advertising 156

Intercom, Inc.

SEPTEMBER 9, 2022

ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. I think this is important for product teams for two reasons. ” Des Traynor: Yeah.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

Userpilot

MAY 1, 2024

With a self-named newsletter and podcast, Lenny is a widely followed product expert. Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Following the acquisition, he transitioned from engineering to the product team , marking a pivotal moment in his career.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? Liam: For sure.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

JULY 5, 2023

My mentor and I started in our usual spot, talking about startups and new products in the healthcare industry. What about a seed-stage startup? While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case. Or an entirely new product?”

Roadmap 152

Roadmap Product Research Weak Development Team Customer Experience 152