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Common Usability Issues with Web APIs: And How Discovery Can Help

Product Talk

Remember, an API defines a pre-defined language for how code can interact with another service. Field names werent descriptive and no further context was provided. Sometimes its due to documentation simply not being a priority. But more often than not, its due to the curse of knowledge. Why does this happen?

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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

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Decoding Amazon’s Working Backwards Process [Book Review]

NextBigWhat

How does one explain Prime music and video – all in the name of building more consumer loyalty? A common question asked by executives when reviewing the product features in the PR is “so what?” Before you can improve any system. you must understand how the inputs affect the outputs of the system. On Output Metrics.

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Why 36% is the magic number: Finding the right amount of text in mobile apps

Intercom, Inc.

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? And beyond code, beyond visuals and interactions, what do they all have in common with each other? You can see a great example of this in Netflix’s app, where the primary focus is on a series named Derry Girls.

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Product in Practice: Getting Value Out of In-App Surveys Takes Iteration

Product Talk

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Ellen also mentions that when you link from Typeform to Calendly, it’s possible to set it up so Calendly can prefill the user’s name, email address, and user ID. Yes we really want you!