UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. They’re building websites, brands, and digital transformation platforms that deliver results and revenue. California is the home of technology and innovation. From user research to prototyping, we apply a human-centered approach to design.

Research Software 61

Research Software Feedback Software Analytic Tools Reporting Tools 61

Userpilot

JUNE 16, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a growth product manager. Looking into tools for growth product managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Data Visualization Feedback Software 52

Userpilot

JUNE 6, 2023

We also look at various tools that can help you harness the power of analytics to drive your product growth. While product analytics focuses primarily on what happens inside the product, the focus of marketing analytics is mostly on the ‘outside’ – customer acquisition, conversion , and retention.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

Gainsight

JANUARY 17, 2020

When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. How do you work with your customer-facing teams to gather feedback?

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117

Userpilot

APRIL 4, 2024

Increasing engagement is crucial to helping users find value in your product. Tracking customer engagement for your SaaS product offers several benefits, including reduced user friction and improved conversion and retention rates. It also helps outline a data-driven roadmap to improve your product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

AUGUST 13, 2023

A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Customer requests aren’t enough to make product decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. How Coda eliminates pain points. Right, exactly.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Coalition

FEBRUARY 22, 2021

just to name a few. resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. software is eating the world?—?, the what-is-in-for-me-syndrome?—?resulting

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Modus Create

APRIL 21, 2022

Agile philosophies have extended their influence far beyond software development. It isn’t uncommon for organizations to consolidate all their workflows in one tool to boost transparency and accountability. A centralized tool also serves as a knowledge repository. Assessment — Discover the Pain Points.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

Userpilot

MAY 22, 2024

Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

JANUARY 8, 2021

This will let you know how well you are truly serving your customers. You have more customers enjoying your product than hating it. NPS or Net Promoter Score is what many consider to be the gold standard of measuring customer loyalty. They are typically highly engaged users who are using all of your key features.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. I focus on the reporting area where we report on all things that happen at Intercom for you.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

The Product Coalition

JULY 8, 2020

The limits of User Operational Data (User Analytics) Don’t get me wrong, whether you are using Mix Panel, Google Analytics, Heaps, or Hotjar to measure operational data around your product, it’s great. The reports you get out of these platforms are keys and deliver real insights on product performance.

Feedback Software 83

Feedback Software Data Visualization Customer Feedback User Testing 83

Amplitude

APRIL 4, 2017

This is a guest post from Al Harnisch from Prolific Interactive , an Amplitude Solutions Partner. Brands are learning that launching a proper native app is a great first step, but only a starting point. The Product Manager is responsible for creating a roadmap and prioritizing development work. Team Composition.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

Userpilot

APRIL 7, 2022

This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. You will learn how to spy on users’ experiences in real-time and turn insights into a data-driven design that will help to improve activation and customer retention rate. ” moment.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 29, 2020

Working on website copy and feature landing pages, FAQs, sales and Customer Success enablement assets, feature launches, communicating product updates… This range of responsibilities is what makes defining the role a bit complicated. Case studies showing how existing users have achieved success with your product.

Analytic Tools 99

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 99

Userpilot

JUNE 13, 2022

Stay up to date on the latest technologies, growth hacks, and marketing strategies. User onboarding and Product adoption – Userpilot. Userpilot is a cloud-based product experience platform for product and customer success teams to increase product adoption and onboard users through personalized experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Users could of course listen to all of them inside of Spotify. Spotify reports that millions of listeners took to social media to share their listening habits. Tell me about a time when you influenced a product roadmap.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Userpilot

JANUARY 14, 2024

Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. Many product leaders have a background in development, marketing , sales, customer support , UX design , and data management. Product managers are relatively well-paid.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention. Book the demo to find out more.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

JUNE 4, 2020

And obviously – you won’t convince them with old-school marketing messages (imagine putting up a banner inside your app ‘we are the best app for you’ ) – every user sees what your product is like. Fail to make your product great, and you won’t win the customer in the long run no matter how good your marketing is.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Research Software Customer Experience 59

Userpilot

FEBRUARY 14, 2024

This article is going to dive into the Userpilot vs HelpHero debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? TL;DR Let’s explore how Userpilot, and HelpHero compare when it comes to user onboarding and other common use cases.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. It’s just, how do we make better decisions about what to build, and include the customer in the process?

Product Research 244

Product Research User Testing ChatGPT Research Software 244

UX Studio: Product Management

JANUARY 27, 2022

A centralized system is required to develop a good understanding of your users across teams and across your firm. They bring together various points of user input and feedback. So, whether you’re a user experience researcher, a user experience designer, or a product manager, this post is for you.

User Testing 92

User Testing Research Software Reporting Tools Data Visualization 92

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Product Fruits debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

ProductPlan

JUNE 22, 2023

Let’s start by defining the distinctions between three concepts: Product-Led Organization Product-Led Growth Product-Centric Organization A product-led organization is a business that makes its products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities.

Data Visualization 76

Data Visualization Reporting Tools Customer Experience Product Research 76

ProductPlan

SEPTEMBER 13, 2021

Next year is right around the corner and digital transformation continues to be the rage as companies evolve to seek relevance – modernizing systems, procedures, and mindsets for the modern world. And finally, customers eagerly await the benefits of the shift. Customer-obsessed perspectives drive change and alignment.

Product Research 81

Product Research Feedback Software Onboarding KPIs Reporting Tools 81

Userpilot

MAY 20, 2021

Using the right product feedback tools can help you gain valuable insights quickly and help identify if your product is actually working well for your users. Here are our top picks on the best 12 product feedback tools for your SaaS company. What Is A Product Feedback Tool. What To Look For In Product Feedback Tools.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Sachin Rekhi

OCTOBER 25, 2016

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback. The first step is cataloging the various sources of customer feedback.

Product Research 139

Product Research Feedback Loop Feedback Software User Testing 139

Amplitude

FEBRUARY 11, 2021

At Amplitude, we think of our customers as a part of the team. As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! So much so that it’s even one of our operating principles.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

ProductPlan

JUNE 14, 2022

The goal of the product vision is to align stakeholders and drive the product roadmap. With this shared understanding, everyone from junior coders to the C-suite to the sales and marketing team all works toward the common goal of advancing the product in service of this vision. Product vision examples.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Usersnap

SEPTEMBER 2, 2021

It’s not difficult to get feedback, it’s about what you do next – your feedback management approach decides if you’re truly listening to your customers. And if collecting customer feedback is still the challenge for you, please read that blog post first.). How do you manage customer feedback? Source: gify.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Usetiful debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? TL;DR Let’s explore how Userpilot, and Usetiful compare when it comes to user onboarding and other common use cases.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 11, 2022

A B2B marketing strategy is any marketing activity aimed at turning other companies into customers. Next, you need to formulate your key message using your customers’ pain points and their resolvent with your product. Userpilot provides the tools required to turn your product into a powerful marketing tool.

B2B 98

B2B Feedback Software Product Marketing Customer Experience 98

Mind the Product

MARCH 9, 2020

Namely that each of these roles performs an ever-evolving mix of tasks and that most product people want to understand how to progress. Any product manager needs to learn how to progress from the more granular task of continuous prioritization of a single backlog to the ability to assess and prioritize value and need across entire systems.

Reporting Tools 111

Reporting Tools User Friction Workshop Data Visualization 111

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. User Stories Are Better Than PRDs. Jake Knapp.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100