The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. You can’t use them to present to stakeholders, and they’re a nightmare for collaboration.

Analytic Tools 164

Analytic Tools Data Visualization Feedback Software Research Software 164

Userpilot

NOVEMBER 28, 2024

With so many options available, how do you choose the right session recording software for your team? We’ve researched, tested, and curated a list of 10 top-rated session recording tools to help you unlock valuable user insights and build better digital experiences.

Analytic Tools 88

Analytic Tools Research Software Feedback Software Reporting Tools 88

Mind the Product

JANUARY 24, 2020

Using pen and paper to sketch out concepts and designs for software began with the birth of the graphical user interface (GUI) in the 1980s. Wireframes as a Tool for Product Managers. This translation role, conveying and explaining the needs of the customer to a software team, is a big chunk of what product managers do.

Research Software 232

Research Software User Testing Customer Experience Product Research 232

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. Still, you may be unsure where to begin.

Analytic Tools 80

Analytic Tools Research Software Data Visualization Reporting Tools 80

Nulab

JANUARY 3, 2022

We are pleased to announce that Cacoo has been named the Best Overall Flowchart Software of 2021 on Digital.com. We are also recognized by Capterra as one of the best tools for wireframe diagramming. The company assessed features such as user experience, template and shape libraries, integration capability, and reporting tools.

Feedback Software 87

Feedback Software Reporting Tools Research Software Data Visualization 87

The Product Coalition

AUGUST 3, 2021

The Concept Map Target Audience: Product Teams and Leadership Intent: Sharing Vision and presenting the concept for acceptance The concept map helps you illustrate and present, well, a concept. Source: [link] The Past, Present, Future Map Target Audience: Product Teams and Leadership Intent: Sharing Vision An idea in a time is static.

Research Software 194

Research Software User Testing Customer Experience Construction 194

Mind the Product

SEPTEMBER 13, 2019

Researchers often have concerns about what will happen when “other people” go out and do work with users. But the demand for research far outweighs the supply of researchers, and everyone wins when more people are enabled to do research themselves. Planning Research. What method of research should I use?

User Testing 182

User Testing Product Research Research Software Customer Experience 182

Mind the Product

JUNE 18, 2018

Kevin Trilli joined Onfido as our chief product officer last year and brought with him some great experience, tools, and techniques. In these two posts I’ll cover three tools. These two tools help solve these problems. It’s the hardest presentation I’ve ever worked on, and it was so worth it. Positioning Document.

Research Software 124

Research Software Onboarding KPIs Product Research User Testing 124

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. There are different types of analytics tools.

Data Visualization 91

Data Visualization Analytic Tools Reporting Tools Research Software 91

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Reporting Tools 82

Product Talk

NOVEMBER 11, 2020

For 2021, I haven’t decided which conferences I’ll be attending or presenting at, but I’ll update this post once that changes. Advancing Research Conference. Design Research 2021. Business of Software USA. We’ll also keep updating this list as we hear about more events. January . Jan 31–Feb 5.

Product Research 258

Product Research Software Review Naming Research Software 258

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 121

Research Software Feedback Software Reporting Tools Data Visualization 121

Intercom, Inc.

MAY 1, 2019

This is a story of climbing uphill for Product Tours , our recently launched onboarding tool. Our in-app messages are a great tool for engaging in conversation with new signups and telling them how to get started, but they weren’t designed to show them. Our solution needs to fit in and leverage the rest of the Intercom.

Onboarding KPIs 143

Onboarding KPIs Feedback Software Research Software User Testing 143

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. But regardless of how I presented myself, that was something that I could easily explain once people approached me. It’s a great model but the name is quite misleading.

Naming 134

Naming User Testing Weak Development Team Feedback Software 134

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 283

Product Research User Testing Research Software Data Visualization 283

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)? Revenue growth.

Analytic Tools 96

Analytic Tools Research Software Reporting Tools Customer Communications 96

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. Let’s name these people collectively stakeholders.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

bpma ProductHub

JULY 5, 2016

Effective risk takers are calculated in researching and defending their positions and do not wait on perfect information. Use your research and data to reduce uncertainty, don’t hold back waiting to eliminate uncertainty. This is also a way to develop respect for your expertise in a domain. Get Comfortable With Conflict.

Research Software 170

Research Software Construction Reference User Testing 170

Intercom, Inc.

NOVEMBER 9, 2022

Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. No need to get saddled with historical tech debt or antiquated third-party tools. And it’s a sound strategy.

Research Software 226

Research Software Data Visualization User Testing Startups 226

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Starts at Silver’s $199/month.)

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Reporting Tools 84

Mind the Product

NOVEMBER 12, 2018

Have you ever opened up an exciting new app, but instead of being asked to “ Sign up ” you saw “ ??????????? ”? Or perhaps you attempted to enter your name into a text field, only to be told it contained invalid characters? It might even put them off the app altogether. Maybe you’ve received a confirmation email saying “ Th?nks

Research Software 148

Research Software User Testing Software Review Product Research 148

Intercom, Inc.

MAY 21, 2018

In today’s data-driven world, the idea of using research to build great tech companies has gone from being buzz-worthy to expected. User testing research is the backbone of the modern, lean, build-measure-learn mantra by which software is now made. Role of exploratory research in product development.

User Testing 143

User Testing Research Software Product Research Customer Experience 143

Imaginary Cloud - Design

MAY 21, 2020

Although perceived by many as a threat to traditional education, web and mobile apps can play a big role in children's cognitive development. Why are apps important for kids ? I believe that apps in general can be a great complement to formal education. Readings apps for kids matter.

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. Consistent.

Naming 105

Naming Product Research User Testing Research Software 105

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 97

Research Software Feedback Software Data Visualization User Testing 97

UX Studio

SEPTEMBER 23, 2024

Imagine a future where lesson planning takes minutes, not hours—this is the promise of AI-driven educational tools. To understand how these tools work for teachers, we conducted an in-house project. During this project, we aimed to explore their attitudes toward AI and AI-driven tools. For recruitment, we used Respondent.io

Research Software 88

Research Software Feedback Software Education Data Visualization 88

Intercom, Inc.

OCTOBER 5, 2022

In our ritual Friday afternoon ‘Show and Tells’ people from across the company demo what they’ve been working on, and that’s how they open their presentation – they describe the problem. When anyone new joins Intercom, their onboarding pack contains their first “Intermission”– our name for a problem statement. Your product is a system.

Reporting Tools 118

Reporting Tools Research Software User Testing Customer Experience 118

The Product Coalition

MAY 25, 2021

If test kitchens make so much sense in other settings to evaluate and evolve new equipment, tooling, systems, processes, and products why haven’t they been leveraged more with software products? One reason is that intentional software product test kitchens are often viewed as an extra expense and operational overhead.

Research Software 110

Research Software Feedback Software User Testing Product Research 110

Product Talk

FEBRUARY 10, 2021

Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. Let’s go ahead and dive in.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. In such cases, professional market research may work better for starters.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Intercom, Inc.

MAY 16, 2022

When we want to discuss problems, imagine new ideas, and brainstorm solutions, it’s best to bring people together – whether in person or virtually. Too often, a discussion can become unfocused, brainstormed solutions end up scattered and lacking direction, or the session devolves into a competition of who can assert their ideas louder.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

The Product Coalition

MARCH 9, 2022

Restaurant branding seems not simple as you might think of choosing a catchy name and its impressive logo. In particular, restaurant branding is the process of creating an eye-catching brand name and image for your restaurant in the dinner minds. So how to differentiate your restaurant from others? It is a challenging question.

Branding 161

Branding Strategy Feedback Software Research Software 161

BrainMates

APRIL 8, 2020

It meant, however, that we only had 7 days to come up with a solution. After some research and trialling different tools and platforms we landed on a great combination of technology which we thought could deliver a great experience to the participants: Video conferencing – Zoom.com.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. There are several UX audit tools to consider when looking for options. Step 1: Set business goals and objectives Before diving into any type of UX research or audit, first, you need to know what you're trying to accomplish.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Data Visualization 85

Product Talk

SEPTEMBER 11, 2019

I was there to present my findings on how one of our business lines was doing. After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? I’m researching. Tweet This.

Research Software 213

Research Software User Testing Data Visualization Feedback Software 213

Userpilot

SEPTEMBER 15, 2023

Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Book a demo and get started!

User Testing 86

User Testing Feedback Software Product Research Analytic Tools 86