Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Technical Review Software Review 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations : An ideal product adoption tool should integrate smoothly with other tools and systems in your tech stack, ensuring a cohesive experience and uninterrupted data flow. Let’s get started!

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

eG Innovations

MARCH 15, 2022

There is a reasonable “Getting Started Guide” for the CloudWatch agent and it is worth reviewing the metrics the agent will enable on Windows Server instances and also upon Linux/MacOS instances. The CloudWatch metric names for these counters are created by putting a space between the object name and the counter name.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What’s the state of those systems? Do you have a name, a logo, and have you thought about brand positioning? If so, will you also have your own account system? Do you need a ticket system?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Intercom, Inc.

DECEMBER 22, 2022

This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service. Some of the highlights from the Winter report include: Intercom has been named a leader in all eight categories we play in, including Chatbots, Live Chat and Conversational Support.

Reporting Tools 118

Reporting Tools Data Visualization Research Software Feedback Software 118

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll also be able to edit the design and positioning of every step within the in-app experience to bring it in alignment with your existing product interface. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Integration : The product works well with other tools and systems. You can do this by calculating the percentage of positive responses (satisfied and very satisfied) you received. CSAT Score Formula.

Customer Satisfaction 79

Customer Satisfaction Customer Experience User Testing Feedback Software 79

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Basic analytics – While the analytics feature offered by GainsightPX is powerful, it can get difficult to drill deeper into the data due to the numerous dashboards and widgets. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Integrations : An ideal product adoption tool should integrate smoothly with other tools and systems in your tech stack, ensuring a cohesive experience and uninterrupted data flow. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 20, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Advanced Customer Support : With a comprehensive system, you can give users the guidance they need before they ask for it with contextual product tours. Powerful funnel system. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Upon attaching a tooltip to an element, you’ll also be able to adjust its positioning and design to align it with your existing product UI. Let’s get started! You’ll also get a custom service-level agreement (SLA).

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Lou Assist lets you build no-code tooltips, adjust the positioning to match your UI, and target specific users or segments. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

Analytic Tools 93

Analytic Tools Research Software Feedback Software Reporting Tools 93

Userpilot

AUGUST 30, 2024

The specific requirements for this position will vary depending on the company size, industry, and the complexity of the products or services offered. Document customer interactions : Maintain detailed records of customer interactions, issues, and resolutions in the company’s CRM system.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse leverages AI and natural language processing (NLP) to reshape customer feedback from surveys, reviews, support tickets, social media, chatbots, and custom data into actionable insights. You can monitor risks in nearly real-time with anomaly detection and identify the “why” behind customer reviews through AI-generated summaries.

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Due to the full-width nature of banners in-app, they’re hard to miss. While Chameleon has some great reviews, there are still some little downsides and quirks (same as every other SaaS tool).

Analytic Tools 52

Analytic Tools Data Visualization Software Review Feedback Software 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can create resourceful knowledge center articles by adding the title, content, and author’s name for the article in the respective sections. Let’s get started! It lacks predictive analytics features too.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Basic analytics – While the analytics feature offered by GainsightPX is powerful, it can get difficult to drill deeper into the data due to the numerous dashboards and widgets. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s how you can use Lou Assist as an event-tracking tool : Tracking Snippet : In-app event tracking can be accomplished by copying Lou Assist’s tracking snippet — LOU.track(’Event Name’). Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here’s how you can use Lou Assist as an event-tracking tool : Tracking Snippet : In-app event tracking can be accomplished by copying Lou Assist’s tracking snippet — LOU.track(’Event Name’). Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. The positive impact we had on engineering was readily apparent, which led to more investment in the core technologies area. Our databases were in significantly better shape due to our Rails ownership and expertise.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. Are there any bloggers or journalists whose names keep coming up? And the best way to give your customers a positive experience ?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

UX Studio: Product Management

MAY 13, 2024

For instance, if your designers are struggling to maintain a consistent design system due to a heavy design backlog, hiring a design system expert could be beneficial. The Workload is Fluctuating There may be months when a product team is overwhelmed with tasks due to tight project deadlines.

Research Software 70

Research Software User Testing Product Research Feedback Software 70

Userpilot

MAY 30, 2024

Understand positive sentiment drivers and boost customer loyalty. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Personalize interactions to drive positive customer sentiment. Sentiment analysis helps you: Identify gaps and fix them to improve the customer experience.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Research Software 80

Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Each of these steps can have its positioning adjusted, colors changed, or be supplemented by attached links, images, and videos. You’ll even be able to adjust its positioning relative to the element.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. That’s one of the reasons Design Systems are built.

User Testing 81

User Testing Research Software Technical Review Systems Review 81

Mind the Product

NOVEMBER 14, 2017

When I think of partnership, many examples come to mind, across many disciplines – tennis, criminal investigation, entrepreneurship and movie production, to name a few. Do product companies conduct due diligence to understand their channel partners before seeking alignment? Core Competencies and Innovation.

Technical Review 75

Technical Review Systems Review Analytic Tools Research Software 75

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. showing upsell popups to customers who left positive poll responses). That said, certain reviews have stated that prices start at upwards of $20,000 per year for a single product and more than twice that for higher plans.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Modus Create

NOVEMBER 12, 2024

In fact, employee turnover due to inefficient onboarding costs businesses billions annually, impacting productivity, morale, and ultimately, the bottom line. By streamlining and optimizing the onboarding process, businesses can significantly improve employee retention, accelerate time-to-productivity, and foster a positive work environment.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Research Software User Testing 52

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105