Roman Pichler

MAY 5, 2020

As its name suggests, a product owner in Scrum is in charge of a product. Note that the choice of the name is intentional. The other product people involved should have roles whose names correctly reflect their scope of ownership, as I discuss below. Scrum Product Owner. SAFe Product Owner.

Feedback Software 367

Feedback Software Product Research Weak Development Team User Testing 367

Product Talk

NOVEMBER 11, 2020

Find it here. January . Jan 31–Feb 5. IXDA Interaction Week. February . ProductCon. London, UK. UXRConf Anywhere. March . Advancing Research Conference. April . An Event Apart. Seattle, WA. Front Conference. Salt Lake City, UT. ProductCon.

Product Research 258

Product Research Software Review Naming Research Software 258

Amplitude

AUGUST 6, 2024

Learn why Forrester names Amplitude the only Leader in feature management and experimentation solutions with the highest scores possible in 11 criteria.

Naming 96

Naming Management Management 96

Product Talk

NOVEMBER 3, 2021

Are you looking for the 2021 Product Conferences list? Find it here. February . ProductWorld. Virtual and Oakland, CA. ProductCon. March . Interaction 22. Leading the Product Digital 2022 | USA. ProductCamp Pittsburgh. Pittsburgh, PA. INDUSTRY Europe. Dublin, Ireland. Salt Lake City, UT.

Artificial Inteligence 218

Artificial Inteligence Product Research Naming Workshop 218

Product Management University

OCTOBER 19, 2023

company name] expands its AI coach language to 96, the most in the industry. company name] introduces fully integrated video that expands the power of the [company name] technology platform. Play the role of prospective customer and see if any of these headlines give you a reason to read the body of the press release.

Product launches 264

Product launches Product Research Weak Development Team Vision 264

Product Talk

NOVEMBER 2, 2022

Are you looking for the 2022 Product Conferences list? Find it here. January . ProductCon London: The Product Management Conference. London, UK. February . Leading Design. San Francisco, CA. Outcome 2023. Chandigarh, India. ProductWorld. Virtual and San Francisco Bay Area. BAistanbul.

Artificial Inteligence 203

Artificial Inteligence Product Research Naming Agile 203

Roman Pichler

JANUARY 11, 2022

The second line names the skills areas the learning goals belong to, which I’ll cover in more detail in the next section. The first row describes when the learning goals should be met for the next 12 months. For the first two quarters, the area is strategy; for the last two, it is leadership. Don’t make this mistake.

Roadmap 344

Roadmap Weak Development Team Customer Experience Leadership 344

Intercom, Inc.

AUGUST 31, 2021

Please let your point of contact, [primary owner’s name] , know if you have any questions or would like to make any changes to your subscription. Hi [name] ! Hey [name] ! Hi [name] , we see that your subscription has been terminated. Loyalty programs. Message type: Mobile push. Audience: Users. Event trigger: Purchase.

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

Roman Pichler

SEPTEMBER 7, 2021

As their name suggests, these roadmaps focus on product goals or outcomes such as acquiring customers , increasing engagement , and future-proofing the product by removing technical debt. In addition to goals, the template above contains dates or time frames, names, features, and metrics.

Roadmap 290

Roadmap Weak Development Team Customer Experience User Testing 290

Product Talk

APRIL 21, 2021

Many tech companies that make voice assistants justify their use of female names and voices by saying that’s what people prefer. Another one that I see come up a lot is this idea of why all of our voice assistants—we’re talking about Siri , Alexa, Cortana —why they all have female names. But this isn’t the full story.

Product Research 314

Product Research User Testing Research Software Analytic Tools 314

Melissa Perri

JUNE 29, 2017

It was all the same work I had been doing before, but now it had a different name. I liked this name. I went on being called a Business Analyst as I worked at banks and other financial services companies. I wasn’t called a Product Manager until I bailed out of that and landed in a startup.

Product Research 325

Product Research Product Manager Product Management Customer Experience 325

Roman Pichler

APRIL 15, 2024

The second row gives you the option to state a name. Figure 2: An OKR-based Product Roadmap The structure in Figure 2 offers the same information as the one in Figure 1 except for the name element. This is useful when meeting the product goal results in a new major release or product version, for instance, iOS 17.4 and Android 14.0.

Roadmap 292

Roadmap Onboarding KPIs Technical Advisors Customer Experience 292

Product Management University

APRIL 25, 2023

For example, Grew product revenue by X% at [company name] in 2 years. Reduced the number of sales tools by X% at [company name] in 1 year with X% revenue growth. Improved response rates on marketing campaigns from X to Y at [company name] in [timeframe].

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Alchemer Mobile

APRIL 11, 2022

While Kat hasn’t had a brand logo tattooed on her (yet), she has gone so far to name her dog after one of her favorite brands, Chaco. In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Kat Simpson, Associate Creative Director (Strategy) at Tether.

Download 246

Download Branding Naming Strategy 246

Product Talk

FEBRUARY 21, 2024

The memorable quote from this interview was something as simple as, “I tagged over 10,000 photos with people’s names, activities, and location. The “Quick Facts” section is where you want to capture key details about the participant. I can only imagine how long this took. I was amazed. I want to always quickly find the photo I’m looking for.”

User Friction 250

User Friction Customer Experience Customer Feedback Analytic Tools 250

Intercom, Inc.

OCTOBER 28, 2020

The name suggests how simple this new message type really is – you can now create a message that occupies that prime real estate at the top or bottom of your website, on desktop or mobile, where it can capture the attention of visitors and customers with announcements , promotions, proactive support , you name it.

User Testing 239

User Testing Customer Feedback Customer Experience Data Visualization 239

Intercom, Inc.

JUNE 22, 2020

Their names. We say the names Breonna Taylor, Nina Pop, George Floyd, Tony McDade, Declan Flynn, and so many more. The pervasiveness of systemic racism that has led to violence against Black lives, against Black Trans and Queer people, for many centuries, and for far too long. We remember.

Naming 223

Naming Events Education Testing 223

Roman Pichler

MARCH 9, 2022

Despite its name, a product vision should not describe the product or solution. I would therefore choose a big, ambitious vision like “help people eat healthily” over a more specific, narrower one like “help people lose weight.” Note that such a product vision is not measurable. It truly is an inspirational, grand goal.

Vision 331

Vision Workshop Customer Experience Leadership 331

Mind the Product

NOVEMBER 17, 2024

Ellen starts by looking at some of the process traps and pitfalls for product managers when they make decisions about strategy, tactics, discovery and delivery, namely: making Read more » The post Sunday Rewind: How to make product decisions with transparency and trust by Ellen Gottesdiener appeared first on Mind the Product.

Product Research 156

Product Research Naming Strategy Product Manager 156

Mind the Product

DECEMBER 23, 2022

In the hope that I have done enough to find my name on the Nice List, here is my wish list for this Christmas. [.] It’s me again – your favourite product manager! You haven't from me in a while. The past few years have been.interesting, but all is well.

Naming 190

Naming Product Manager Product Management Management 190

Mind the Product

MAY 15, 2024

Founded in 2012 and today employing nearly 1,000 people, it’s “the world’s only end-to-end AI search solution”, with big-name customers including Walgreens, Stripe, Read more » The post Corporate AI Leader – Etienne Martin appeared first on Mind the Product.

Product Research 165

Product Research Naming Engineering Product Manager 165

Mind the Product

FEBRUARY 16, 2023

In this post, Yann Sarfati, Co-founder and CEO at startup Userled, offers some advice on succeeding as a product manager in a product-led growth business What’s in a name? When it comes to product managers, quite a lot is up for debate. Product management job descriptions have been a moving target for some years, but [.]

Product Manager 180

Product Manager Product Management Management Management 180

Roman Pichler

AUGUST 17, 2021

Not tied to a solution : Despite its name, I recommend keeping the product vision free from assumptions about the actual product or solution. Concise and memorable : The vision is easy to understand and remember. Using slogan—a short, memorable phrase—can be a great way to create such a vision.

Vision 333

Vision Customer Experience User Testing Product Strategy 333

Intercom, Inc.

JANUARY 21, 2020

Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. You can see a great example of this in Netflix’s app, where the primary focus is on a series named Derry Girls. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Intercom, Inc.

AUGUST 9, 2022

We’re delighted to share that Intercom has been named to the Forbes Cloud 100 2022 , landing at #35 on the definitive ranking of the top 100 private cloud companies in the world. This is the sixth year in a row we’ve been included on the list, demonstrating ongoing innovation and excellence.

Magazine 211

Magazine Leadership Vision Definition 211

Alchemer Mobile

APRIL 27, 2021

Third-party validation and peer recommendations matter more to people than a brand name alone when making a purchase decision. And what people say and feel about your company, product, or service significantly impacts overall brand reputation.

User Testing 245

User Testing Product Manager Product Management Customer Experience 245

Intercom, Inc.

SEPTEMBER 8, 2020

It also shapes their mental model and general understanding of Intercom by communicating what the product is and does through how it’s named and organized. We’ll choose icons that have an intuitive pairing with the name of the area they represent.”. It’s how customers access the workflows they need on a daily basis to do their job.

Feedback Software 219

Feedback Software Reporting Tools Outbound User Testing 219

Mind the Product

MAY 24, 2022

On this week’s podcast, we speak to Lily Smith, Head of Product and Gro… wait…that name sounds familiar? For this special episode on the podcast experience, we decided to turn the tables and interview our very own podcast host, Lily Smith, Head of Product Growth at Bower Collective.

Product Manager 168

Product Manager Product Management Naming Management 168

Mind the Product

FEBRUARY 16, 2021

Inclusion for me, is the name of the game – because inclusion is to say that everybody matters. It’s almost like if there’s 20% of the population who have a disability and 80% who don’t, accessibility can sometimes come over like the 20% matter and the 80% don’t. Links mentioned in this episode.

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

Intercom, Inc.

FEBRUARY 4, 2020

In practice, it would have looked something like this: SELECT Id, Name. WHERE Name = 'Sandy'. One of our early explorations was on an SQL-like language, such as that used in Salesforce and Jira APIs. FROM Contact. While this would have been extremely powerful, we quickly realized it would certainly not have been simple or usable.

Data Visualization 231

Data Visualization Customer Experience Customer Feedback Reporting Tools 231

Intercom, Inc.

JUNE 28, 2021

At Intercom, we’re proud of our thriving, inclusive employee group for LGBTI+ employees and allies, aptly named InterProud. Help centers and chat rooms, you name it, it’s out there for us to be in while we can’t be out.” Each June, Pride is a time for learning, reflection, and celebration within Intercom.

Education 223

Education Events Naming Positioning 223

Productside

NOVEMBER 13, 2024

In this episode, Aruna shares insights from over two decades of experience, including her journey from electrical engineering to becoming a celebrated product leader in life sciences, recently named one of the 100 Most Inspiring People by Pharma Voice.

Leadership 156

Leadership Naming Engineering Technology 156

Intercom, Inc.

AUGUST 13, 2019

Think about how your support team communicates with customers: they address them by name, use the customer’s account information to tailor their advice, and take notes to help their fellow team members with follow-ups. The speed and savings can be game changers for your business… but only if you implement those solutions thoughtfully.

Data Visualization 279

Data Visualization Customer Experience Customer Feedback User Testing 279

Melissa Perri

DECEMBER 29, 2023

Back in the day, if you were a consultant or speaker and wanted to get noticed, you needed a book with a publisher's name on it. Writing a book isn't a shortcut to getting rich, and you shouldn't count on a windfall unless you're a big name with tons of fans. Another reason I wrote "Escaping the Build Trap" was to up my credibility.

Books 193

Books User Testing Customer Feedback Consulting 193

Intercom, Inc.

MAY 25, 2021

In light of the specific challenges raised by the pandemic – namely, trying to manage more conversations of greater complexity and with fewer resources – messaging is proving to be the most effective way to strike a balance between great customer experience and business efficiency.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Roman Pichler

MAY 11, 2021

I have always regarded the Scrum product owner as an agile product manager, and I find it an unfortunate mistake that SAFe use the same name for its tactical product role. Be therefore clear which product owner role you play and if you are a Scrum or a SAFe product owner, as your authority and accountability will significantly differ.

Weak Development Team 346

Weak Development Team Product Research User Testing Customer Experience 346