Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Intercom, Inc.

AUGUST 6, 2018

Here at Intercom, one way we’ve tackled this problem is by creating personalized videos. Pairing automated in-app messages with personalized videos has enabled us to strike that delicate balance between being efficient and being human. Nearly 50% of our customers opened our first video message!

Customer Experience 148

Customer Experience User Testing Customer Feedback Feedback Software 148

Userpilot

MAY 6, 2022

In an increasingly competitive marketplace, video onboarding is increasingly becoming a vital tool for SaaS product managers. In this article, we’re going to dig into the detail of how you can use video content to help users learn at their own pace, and ultimately build a successful onboarding experience. Let’s get into it!

Customer Experience 89

Customer Experience User Testing Embedded Analytics Data Visualization 89

Revulytics

MAY 30, 2018

Using ReachOut in-app messaging software, we can easily target certain customer segments and offer timely, relevant offers to upgrade. In this video, learn how to set up an Automatic campaign, without any additional coding. How to best present upgrade offers for maximum success.

Messaging 59

Messaging Analytic Tools Customer Experience Presentation 59

Intercom, Inc.

NOVEMBER 20, 2018

The monotone “Please hold the line, your call is very important to us” message has now be replaced by real-time messaging. You can message companies on social media just like you’d message your friends. Addressing your customers with “Dear Sir/Madam” messages won’t cut it. Send a video, not a thousand words.

Customer Experience 146

Customer Experience Reporting Tools Customer Communications Messaging 146

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Intercom, Inc.

DECEMBER 3, 2018

For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your customer base and drive sales with chatbots and targeted messaging. Today, we’ll share a few tips to for using the same chatbots and messaging to exceed your acquisition goals. Gearing up for the holidays?

Messaging 128

Messaging Marketing Data Visualization Customer Experience 128

freshtrax

NOVEMBER 4, 2021

At btrax, we’ve been following the popularity of “short videos” in the U.S. In case you were wondering, short videos are videos around 15 to 60 seconds in length, some well-known examples are TikTok and Instagram Reels. Short videos are growing at an astonishing rate. 1) Immersion in the world of video.

Data Visualization 105

Data Visualization Advertising User Testing Research Software 105

Revulytics

MAY 4, 2018

It’s quick and easy to set up ReachOut messages to launch in your application – even without any technical expertise. In this short video, you’ll learn two, step-by-step examples of how to: Create a message that will reach all new users. Highlight your most valuable features for users who haven’t yet discovered them yet.

Messaging 48

Messaging Education Analytic Tools Marketing 48

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Revulytics

JUNE 20, 2018

In-application messaging is an untapped channel to promote events that can help users get more out of your applications, like webinars, product training, user meetups, trade shows, and more. In this video, we’ll show you how to set up a ReachOut program to enable users to book at time to meet with you at an upcoming trade show.

Messaging 48

Messaging Events Analytic Tools Webinar 48

Intercom, Inc.

OCTOBER 9, 2018

When it comes to capturing people’s attention, there is nothing quite as effective as video – according to one study, 69% of people have decided to buy software after watching a video. A lot of our time and energy is spent trying to engage potential customers with outbound messaging. Reaching out to prospects with video.

Customer Experience 126

Customer Experience Outbound Messaging Demo 126

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Userpilot

OCTOBER 7, 2022

Are you about to create a greeting message for new customers but want to see how other companies are doing it first? In this article, we’ll explore what a welcome greeting message is, why SaaS companies need it, and examples from some of the best companies. 13 best welcome message examples.

Analytic Tools 78

Analytic Tools Feedback Software Messaging Customer Experience 78

Revulytics

JUNE 14, 2018

This video will walk step-by-step through setting up a survey of users that meet specific targeting criteria with a Manual Campaign. With a combination of ReachOut in-app messaging and Usage Intelligence , reaching users is far more powerful and effective than traditional survey strategies.

Messaging 54

Messaging Feedback Software Product Research User Testing 54

The Product Coalition

SEPTEMBER 14, 2020

Many teachers are still trying to find secure virtual classrooms and are searching for the best interactive video platform in virtual learning. So, if you are among those educators wanting to know more about virtual classrooms or are hunting for the best video chat solution for educational purposes, then this article will help you!

Analytic Tools 97

Analytic Tools Reporting Tools Data Visualization Education 97

ProductPlan

FEBRUARY 23, 2022

The integration provides you with the ability to create and share a recorded video walkthrough. Once you’ve added the Vimeo integration, here’s how easy it is to record a video walkthrough of your roadmap. And you can use this video recording to explain your updates—and convey the enthusiasm you want your entire team to feel.

Product Manager 94

Product Manager Product Management Roadmap Reporting Tools 94

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. An animated video creates an emotional and aesthetical appeal to customers and helps them learn while having fun at the same time. There’s no need to be? There’s no need to be?—?we

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

MARCH 9, 2022

Product communication through in-app messaging is crucial, as it can influence user behavior or promote a new feature. Here are some examples of in-app messaging that will help you make the most of personalized messages and help users feel like you care about their job-to-be-done or JTBD. What is in-app messaging?

Feedback Software 81

Feedback Software Messaging Customer Feedback Customer Experience 81

Intercom, Inc.

MAY 8, 2018

So we lead with the Article Search app and a content showcase of our product tour videos. Leave me a message below. The post When messaging becomes more than just chat: which apps should I use? For our website visitors, our most important goal was to put product demo resources front and center.

Messaging 176

Messaging Customer Experience Customer Communications Positioning 176

Revulytics

MAY 22, 2018

In-application messaging can prompt users to upgrade to premium editions so they get the full functionality of your software and have access to certain features. When presented contextually within an application using ReachOut , you can make sure the offer is targeted to the right audiences, and maximize up-sell and cross-sell success.

Messaging 59

Messaging Analytic Tools Presentation Strategy 59

Userpilot

NOVEMBER 16, 2021

Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. In-product messaging displays to your customer inside your product while they are using it. A definition of In-Product Messaging. Not really, no. Not really, no.

Feedback Software 85

Feedback Software Messaging Onboarding KPIs Customer Communications 85

Roman Pichler

NOVEMBER 11, 2024

Take YouTube as an example, which evolved from a video-dating site to a video-sharing product and the Apple Watch, which was launched as a lifestyle gadget and iPhone accessory and has morphed into a health and fitness device. Take, for example, Google Wave , a messaging and collaboration tool launched in 2009.

Product Strategy 317

Product Strategy Strategy User Testing Research Software 317

Revulytics

JUNE 27, 2017

Contextually relevant messages delivered at the right time. In-application messaging offers the best of both worlds – giving you a new channel to reach the user, target outreach, and not only push, but pull information from users in real-time, while they’re leveraging your application. Inform users of new releases or support packs.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Messaging 70

Userpilot

JUNE 17, 2021

Do you take advantage of in-app messaging? In-app messaging can help you: Onboard new users. Read on if you want to learn about in-app messaging best practices and get inspired by some real-life examples. What is in-app messaging? In-app messaging vs push notification. In-app messaging best practices.

Feedback Software 52

Feedback Software Analytic Tools Messaging Customer Feedback 52

Bryce York

NOVEMBER 8, 2022

I wanted to put together this video quickly to share my thoughts on how to use red door tests, what they are, and a unique approach that you can take that can make them really handy. You wanna give them that message and say: Hey, this feature is coming soon. Rather a (tidied up) transcript? . Try them out. I hope it’s useful.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Pragmatic Marketing

FEBRUARY 17, 2017

Jot down the key message headings. Now open the datasheet for that product and compare the message headings to those you wrote down. ” That’s because few high-tech vendors take the time to create product message maps and apply them to their marketing communications. Message Map Basics. Message Pillars.

Messaging 70

Messaging White Paper Customer Experience Technical Review 70

TechEmpower - Product Management

JULY 24, 2023

Video and Audio Are you hosting your own video, or can we use a third-party host like YouTube or Vimeo? Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? How often is message content updated? Send messages? Commenting? Moderation?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Product Talk

OCTOBER 2, 2024

Founded and headquartered in Landshut, Germany, HiveMQ empowers businesses to transform with the most trusted MQTT platform (a messaging protocol used for connecting sensors and devices, such as in the Internet of Things). HiveMQ should flawlessly pump messages 24/7 in the background without a single user interaction.

Feedback Software 226

Feedback Software Customer Experience Data Visualization User Testing 226

UX Planet

JANUARY 13, 2024

Operating as a startup without a dedicated UX designer, our focal point became the enhancement of the messaging view — a critical yet intricate aspect, particularly within the iOS environment. As a developer intimately familiar with various messaging apps, I embarked on a mission to identify UX/UI elements ripe for improvement.

UX 98

UX Customer Experience User Testing Messaging 98