The Product Coalition

DECEMBER 23, 2021

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. Businesses can focus on UX/UI testing for accessibility. During testing UX, the team should make sure the path to entering biometrics is simple and quick.

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Weak Development Team UX User Testing Technical Review 185

Product Innovation Educators

DECEMBER 16, 2024

Once core features are delivered and customers are satisfied, there’s less need for constant updates focused on minor UI/UX improvements.

Research Software 266

Research Software Feedback Software User Testing Product Research 266

UX Planet

DECEMBER 16, 2024

If the payment wasnt processed, show a red cross error with a message about what wentwrong. Handle errors gracefully If the process fails, change the button state to an error indicator and show a message that will explain what wentwrong. Use success and failure indicators for payment results. Payment successstate.

Feedback Software 105

Feedback Software Customer Experience Systems Review Customer Feedback 105

Product Innovation Educators

FEBRUARY 15, 2021

Our guest, Elizabeth Ferrao, has a practical framework for quickly evaluating UX called First Time UX, or FTUX, which is an acronym for a 4-step process. 3:01] What is your focus as a UX product person? 6:38] What is First Time UX? 9:45] What are the steps of your First Time UX evaluation? The funnel is leaky.

Customer Experience 181

Customer Experience UX User Friction Product Management 181

UX Planet

JANUARY 15, 2025

Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). Invest in UX writing: Use compelling descriptions and labels for CTAs. A/B test different designs and messaging. Reference values for session length per product category. Image by NickBabich. Hook framework by NirEyal.

User Testing 105

User Testing Customer Experience Research Software Product Research 105

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! In Userpilot, you can use AI to create microcopy for in-app messages and onboarding flows.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

UX Planet

FEBRUARY 5, 2024

” Continue reading on UX Planet » Imagine you’re about to make a big decision, and someone leans in over your shoulder and asks, “Are you sure?”

UX 98

UX Messaging 98

UX Planet

APRIL 9, 2025

Some critiquers tend to think in terms of UX and UI when they conduct critiques, but I prefer to use a different kind of category language. Do error messages use friendlytone? Once I know what the app is all about and have narrowed down the specific scope for the critique, I can dive into the actual apps design.

Framework 100

Framework Feedback Software Research Software Onboarding KPIs 100

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Register now. Book a seat.

Messaging 105

Messaging Positioning Data Visualization User Testing 105

The Product Guy

SEPTEMBER 12, 2017

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. But they shouldn’t receive the same message about your new feature. Which message is more effective? One thing that does not scale is sending personalized messages to your users.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

UX Planet

OCTOBER 8, 2024

UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and micro-scale. To make sure your product’s content and your users’ experience do not fall prey to the latter, we have created this list of 12 world-class UX writing examples.

UX 104

UX Data Visualization Research Software Analytic Tools 104

Product Innovation Educators

FEBRUARY 24, 2025

The key message: Focus on solving one problem exceptionally rather than competing on multiple features. The key message: Focus on solving one problem exceptionally rather than competing on multiple features.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Product Talk

JANUARY 24, 2024

Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview. He sends one follow-up message to anyone who doesn’t respond to his first message. However, Ben shares that it’s taken time to refine his messaging for this type of outreach.

Research Software 263

Research Software Feedback Software User Testing Customer Experience 263

Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. TL;DR Onboarding UX refers to the design framework that shapes how users interact with your product during onboarding. Onboarding surveys. Product tours.

Feedback Software 98

Feedback Software Research Software UX User Testing 98

UX Planet

AUGUST 27, 2024

Low stock alerts E-commerce websites often display messages like “Low in stock” or “Last item available.” Want To Learn UX? It offers online design courses that cover the entire spectrum of UX design, from foundational to advanced level. This can harm the brand’s image. Low stock alerts can trigger impulsive buying behavior.

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UX Customer Experience Messaging Books 98

UX Planet

AUGUST 20, 2024

To build trust, incorporate recognizable security signals like SSL certificates, secure payment logos, and clear messaging that reinforces the safety of the transaction. Error messaging at Apple.com Implementing these best practices will enhance your checkout experience, leading to higher completion rates and greater business success.

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UX Customer Feedback Customer Experience Data Visualization 96

UX Planet

SEPTEMBER 26, 2024

And then there’s the reader’s cultural context, which plays a huge role in shaping how they interpret a message. This article will break them down to help you create appropriate UX copy for a multilingual audience. Here are some useful tips to keep in mind: 10 Tips for writing UX copy for a multilingual audience 1.

UX 103

UX Customer Experience Reference User Testing 103

Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Your UX writing should be time and context-appropriate. What is UX writing?

UX 104

UX Customer Experience User Testing User Friction 104

Product Innovation Educators

FEBRUARY 20, 2023

User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Once we’ve figured out how we’re going to be better or different, we need to figure out how to position and message our product. At this point, you have no UX yet.

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User Testing Product Management Product Manager Data Visualization 273

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Lenny Rachitsky

NOVEMBER 12, 2024

Aim for under a minute (make it feel lightweight) Film two takes (or more) to get your message clear and succinct In your message, pitch the brevity and time ROI for everyone: Most PMs still don’t do Looms outside of major announcements or bug reports. Remember that receiving a Loom can initially feel like a burden.

Product Research 108

Product Research Reporting Tools Data Visualization Research Software 108

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Guy

JUNE 18, 2020

Now you have a few features that you’ve unified into a single UX–you’re pumped. . Have a good understanding of what problem we solving | who benefits from that solution | how do we express that (marketing messaging) . Clear Benefits: FBL’s provide higher confidence for large releases. FBLs help keep you close to your customer.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

UX Planet

FEBRUARY 19, 2024

Disabled Buttons UX — Usability Issues and How to Avoid Them This article describes the impact of disabled buttons on the overall user experience (UX). What are the usability issues related to disabled buttons UX and how can we avoid them? First, let’s learn what disabled buttons are and why they can be a reason for bad UX.

UX 98

UX Customer Experience Messaging User Experience 98

Userpilot

MARCH 12, 2024

The navigation UX determines how intuitive and efficient the product experience is. That said, let’s look at the concept of navigation UX, explore the different types of navigation patterns, and implement some tips for enhancing navigation UX and improving product engagement.

Customer Experience 105

Customer Experience Research Software User Experience UX 105

Userpilot

DECEMBER 31, 2024

Why consider Chameleon as a Userpilot competitor Interactive features: Offers unique engagement elements like snoozeable messages and fun animations (e.g., Where Chameleon falls short Confusing UX: Many users report difficulties configuring Launchers and Surveys. party emojis). You can start building flows right away with Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

FEBRUARY 7, 2024

Let’s look at a more relatable UX writing example. Source This is a typical bad UX writing example. A seamless UX copy is supposed to guide the user to make an informed decision rather than manipulating or shaming them into signups. What is UX Copy? A good copy is supposed to bridge the gap between reading and experience.

UX 98

UX Feedback Software User Testing Systems Review 98

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Here are a few features that will streamline your UX research efforts.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

UX Planet

JANUARY 15, 2024

Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups. This article sheds light on how UX design is adapting to create a more balanced digital experience. We need a UX world that evolves to shape a better digital future.

UX 98

UX User Testing Customer Experience Artificial Inteligence 98

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Try Userpilot and Take Your UX to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is data visualization?

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

UX Planet

FEBRUARY 6, 2025

Wheres the authenticity, the cutting-edge aesthetics or the refined UX that we know customers crave from a premium digitalservice? How toApply: In Branding/Marketing: Reference cultural touchstones, popular nostalgia or personalized messages for specific audience segments. Wheres the brand identity?

Banking 75

Banking Data Visualization Feedback Software Customer Experience 75

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

Alchemer Mobile

JUNE 4, 2019

Appsee is a mobile app analytics platform that focuses on qualitative data and is designed to help inform UX decisions. Finally, while Appsee provides quantitative product and UX feedback, Apptentive gathers qualitative feedback. One of the most unique features is their in-app touch heatmaps.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

UX Planet

FEBRUARY 21, 2024

To build a successful UX team, you must develop a strategy combining planning, effective management and talent acquisition. Photo by Jason Goodman on Unsplash When building my own team for the first time as a UX leader, I faced several challenges and developed a few strategies. You might find them helpful.

Research Software 96

Research Software Analytic Tools Feedback Software Reporting Tools 96

Alchemer Mobile

SEPTEMBER 24, 2020

It’s important to make sure the UX of your app is intuitive and easy to navigate. Use a Message Center for Rescheduling, Canceling, and Questions. Many healthcare providers already send text messages or app notifications of some sort for appointment confirmations. This helps with boosting mobile app retention and reducing churn.

Feedback Software 195

Feedback Software Healthcare Development Customer Feedback 195

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Sympathy vs empathy in the UX design thinking process Sympathy is acknowledging and understanding users’ struggles while interacting with your product.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

JANUARY 11, 2024

UX bias can seriously impact your research project and negatively influence your final product design. This article helps you identify potential biases affecting your UX design project. TL;DR Cognitive biases in UX research are unconscious inclinations that impact the accuracy of your research. To learn more, book a demo today

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User Testing UX Product Research Data Visualization 105