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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

The article shares 20 actionable customer retention strategies for your SaaS! Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction.

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How to Become a Product Strategist [+Tools and Resources]

Userpilot

TL;DR A product strategist is responsible for working with a team of product managers to develop a comprehensive product strategy , product vision, and long-term roadmap that aligns with the company’s business objectives and market opportunities. Looking into tools for product strategists? Book a demo to see it in action!

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How to Become a Product Marketing Manager [+Tools and Resources]

Userpilot

They focus on learning market trends, defining the audience, developing positioning strategies , and differentiating the product. They develop product positioning, messaging , and value propositions tailored to different target audiences in the market.

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Customer Success Strategy: 15 Actionable Tactics to Drive SaaS Growth [+ Examples]

Userpilot

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

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What Does a Product Marketing Manager Do? 8 Key Responsibilities

Userpilot

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. But what exactly does this entail?

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Example of Strategic Initiatives: What They Are, How To Develop and Execute Them?

Userpilot

Using tooltips and running webinars to guide customers can help you drive feature discovery. A strategic initiative is what can help your company achieve its long-term vision. Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success.

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17 B2B Customer Engagement Strategies That Drive Retention and Loyalty

Userpilot

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to do this successfully, you need to have a solid customer engagement strategy in place. Engage customers with in-product messaging. Host virtual customer engagement events such as webinars.