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Five star advice: Insider tips for dealing with software review sites

Intercom, Inc.

Some 84% of people trust online reviews as much as a personal recommendations, reason enough why every business should be concerned with who reviews their product and what they have to say about it. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites.

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6 Tips to Avoid App Uninstalls

Alchemer Mobile

Distracting in-app messages. In-app messages are definitely valuable tools in the hands of the app developers to enhance their CX , especially when asking for feedback, but the timing of the in-app message is critical. There is already widespread mistrust towards many web applications due to misuse of the private information.

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Customer engagement guide: the what, why and how of effective messages

Intercom, Inc.

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? This means crafting a message strategy that truly engages its recipients on a regular basis. The anatomy of an effective message. Example messages that facilitate customer engagement.

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6 Expert Tips to Hire a The Best Offshore Software Development Company

The Product Coalition

To help you make a better-informed decision on the next tech partner for your business, we have prepared this guide to hiring the best offshore software development company. Offshore software development has become a popular practice for businesses worldwide. It’s a cornerstone of an offshore software outsourcing bible.

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. In this article, we’ll help you pick the right customer success program, covering aspects like: Tips for choosing the right customer success platform. Best customer success software for startups and small companies.

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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Basically, anything that ruins the user experience.

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Messaging Strategies: How to Build One + Examples

Userpilot

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

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