People-First Product Leadership

JULY 30, 2024

What happens if today’s uncertain times lead people to move away from product management? Some in, or exploring, product management might answer, good - then more opportunities for me 😏 Potentially or are we seeing consolidation in the market, a la Airbnb CEO’s misunderstood statement from Figma Config 2023 ?

Framework 59

Framework Product Manager Product Management Research Software 59

The Product HQ

MAY 10, 2024

Startup Product managers are in charge of setting up the foundation for product management at a new company. Since product development is such a lucrative field, this is a crucial role for the company. According to Airfocus , an optimized product manager boosts profitability and sales, by 34.2

Startups 52

Startups Customer Experience User Testing Technical Review 52

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Why are customer touchpoints important?

Analytic Tools 88

Analytic Tools Feedback Software User Testing Customer Experience 88

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. Make a list of the scope and the challenges to your product. First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

MAY 27, 2024

Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. Track behavioral data : Use feature tagging and event tracking to analyze product usage. Incentivize reviews to build customer loyalty : Set up a loyalty program rewarding users for reviews and referrals. G2 review example.

Feedback Software 87

Feedback Software Analytic Tools User Testing Customer Feedback 87

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Their core product offers instant voice communication like a walkie-talkie, but reinvented so it can be integrated with other web services and offer more context like location and online status.

Product Research 237

Product Research User Testing Engineering Testing 237

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. The thing is, users don’t need the majority of features that product teams build.

Feedback Software 81

Feedback Software Product Research Analytic Tools User Testing 81

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. A/B testing can be used in: In-app messaging. What is A/B testing in product management?

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

FEBRUARY 10, 2023

Actually, there are multiple types of personas for different teams, levels of research, and use cases—which you need to understand if you want to connect with customers. So let’s cover each of them and see what you can do to improve your team’s effectiveness. What is a persona? Why is creating personas important?

Research Software 84

Research Software User Testing Analytic Tools Feedback Software 84

ProductPlan

DECEMBER 3, 2020

What All Industries Expect from Their Product Managers. Whether the industry is pharmaceuticals, furniture, or food, product managers representing all types of products share a few common high-level responsibilities. They develop a strategic direction and drive the development of their companies’ products.

Research Software 64

Research Software Feedback Software Technical Review User Testing 64

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

UX Studio: Product Management

SEPTEMBER 25, 2017

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. As a product manager, you know the drill. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag. Collaboration tools.

Data Visualization 111

Data Visualization Feedback Software Reporting Tools Analytic Tools 111

Userpilot

JUNE 30, 2023

VoC surveys help you make better product decisions, remove friction , build customer trust , and minimize future negative feedback. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses.

Customer Feedback 82

Customer Feedback User Testing Feedback Software Data Visualization 82

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager.

Onboarding KPIs 87

Onboarding KPIs User Testing Analytic Tools Feedback Software 87

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. This allows product teams to group users who meet certain criteria. Dashboard in Heap.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Mind the Product

MARCH 16, 2018

Sue is an engineering lead on a team and Tom is the product manager. Not surprisingly, Tom, Sue and team are under a lot of pressure to get this world-changing product out the door. Tom is pushing to meet a certain date to beat competition, while Sue is pushing back because of concerns over code quality.

Weak Development Team 127

Weak Development Team Product Research User Testing Management 127

Userpilot

APRIL 21, 2021

Put simply, good product marketing software helps your SaaS solve two fundamental problems: Build a product that users love on the basis of customer feedback Acquire and retain users of that product. But how do you choose good product marketing software? What is product marketing?

Analytic Tools 53

Analytic Tools Feedback Software Research Software Customer Communications 53

Userpilot

JANUARY 12, 2023

Behavioral segmentation helps you filter out power users so you can proactively reach them with in-app modals to ask for reviews on sites like G2 driving word of mouth. Gain a better understanding of how customers interact with your product or service and make data-driven decisions about product development.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Customer Feedback 87

ProductPlan

JANUARY 27, 2023

This post will focus on the last example, product roadmaps. This inconsistency is the most insidious sign of a poor product strategy. It has the consequence of individual teams failing to align. When it comes to expectation management, those different understandings make a big difference.

Roadmap 59

Roadmap Weak Development Team Customer Experience User Testing 59

Userpilot

AUGUST 28, 2024

Utilize a mix of emails, phone calls, video conferencing, and in-app messaging to cater to different learning styles and preferences. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Utilize multiple communication channels : Don’t rely on just one communication channel.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

The Product Coalition

MAY 18, 2016

I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. Take product managers.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

JULY 8, 2020

However, there are a couple of issues for any product-oriented professional will quickly notice. Paul is a product manager running an 8-people product team for a B2B web application in Seattle. Using messaging channels. I’m sure you are aware of them already. Let’s take an example. Problem is, it’s a mess.

Feedback Software 84

Feedback Software User Testing Data Visualization Customer Feedback 84

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. Especially when you consider how much time and resources get put into evaluating, implementing, onboarding, and navigating change management. Product documentation. Interactive community.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

PMLesson's Ace the PM Interview

DECEMBER 17, 2021

Google engineers and product managers practice a combination of product sense, analytics, and cross-functional communication to ship products that impact millions of users at scale. Team : If applying to a specific team (generally this isn't the case with Google roles) it helps to have someone from the team refer you.

User Testing 52

User Testing Technical Review Software Review Research Software 52

ProductPlan

DECEMBER 2, 2020

What All Industries Expect from Their Product Managers. Whether the industry is pharmaceuticals, furniture, or food, product managers representing all types of products share a few common high-level responsibilities. They develop a strategic direction and drive the development of their companies’ products.

Research Software 40

Research Software Feedback Software Technical Review User Testing 40

PMLesson's Ace the PM Interview

APRIL 18, 2020

At Exponent , we've been operating as a remote team for most of the past year, with engineers, designers, and PMs spread across several time zones—not to mention thousands of users around the world who are part of our Slack community and Interview Practice forum. Product managers are translators, processors, and conduits of information.

Research Software 52

Research Software Product Manager Product Management Customer Experience 52

PMLesson's Ace the PM Interview

MAY 4, 2022

Team : If applying to a specific team it helps to have someone from the team refer you. A simple text message or email can do wonders for helping leverage your weak ties to get connected. I'm applying for a few roles including the Amazon Product Manager role. Here's an example: Hey friend!

Technical Review 52

Technical Review Reference Weak Development Team Software Review 52

ProductPlan

AUGUST 10, 2023

Meanwhile, the slow, steady drumbeat of cautious experimentation and incremental enhancements always makes the product better. It’s not sexy and won’t land the leadership team any TED Talks. That means doing your homework regarding market intelligence, product-market fit, technical feasibility, and the like.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

JANUARY 29, 2023

To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. Some notable customer experience examples include: Userpilot uses a dedicated product adoption school to familiarize users with its niche and product features.

Feedback Software 93

Feedback Software Analytic Tools Customer Experience Product Research 93

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. This is our fantastic UX team.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2014 – Testing and Growing the Team.

User Testing 120

User Testing Weak Development Team Onboarding KPIs Customer Experience 120

The Product Coalition

JUNE 18, 2019

It doesn’t matter if you’re managing a closed system desktop application or a SaaS web application , if people can’t use your system effectively, it will fail. As a product manager, this can be a daunting prospect and big responsibility to bear. Why is it so important to get your application right?

Research Software 61

Research Software Feedback Software User Testing Technical Review 61

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137