Intercom, Inc.

SEPTEMBER 26, 2018

Remember those halcyon days when software was sold through licenses and you only had to win over each customer once to stay profitable? This means crafting a message strategy that truly engages its recipients on a regular basis. The anatomy of an effective message. Example messages that facilitate customer engagement.

Messaging 202

Messaging User Testing Customer Feedback Customer Experience 202

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? There is no simple answer to this question, as it all depends on your product and your goals. The article explores what product managers need to consider when choosing the localization tool for their SaaS product. What is software localization?

Research Software 88

Research Software Analytic Tools Feedback Software Reporting Tools 88

Product Talk

MAY 15, 2024

You had to keep an eye on which pop-up messages were enabled, otherwise users would get several in a row.” There was a “what you see is what you get” (WYSIWYG) interface for designing the pop-up message, and you could add title text, an image, and up to two buttons with text labels.

Product Research 270

Product Research Feedback Software Analytic Tools User Testing 270

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. What is Intercom?

Data Visualization 72

Data Visualization Product Research Software Review Feedback Software 72

Userpilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. Product managers focus on building the right product.

Data Visualization 77

Data Visualization Analytic Tools Reporting Tools Feedback Software 77

Alchemer Mobile

AUGUST 25, 2020

So that leads us back to the purpose of this post: Redefining the role of mobile product managers. What are mobile product management responsibilities? The last time we wrote about defining mobile product management, it was still a relatively new category. What qualifications do mobile product managers need?

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. Why do product managers need Mixpanel Analytics?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Software Review 85

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Setting Appcues doesn’t require any coding and it supports both web and mobile apps.

Data Visualization 84

Data Visualization Analytic Tools Onboarding KPIs Software Review 84

The Product Coalition

APRIL 28, 2023

Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. This information can then be used to identify areas for improvement and prioritize product development efforts.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

JULY 23, 2024

Feature prioritization is always a hot-button issue for product managers. It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources. Is it to reduce churn or drive positive reviews ?

Feedback Software 92

Feedback Software Product Research User Testing Customer Experience 92

The Accidental Product Manager

JANUARY 22, 2024

Copycats can only be stopped if other people stop selling them Image Credit: [cipher] The goal of every product manager is to create a popular product that our customers want to purchase. If our product becomes too popular, there will be other companies that start to make copies of our products.

Product Management 73

Product Management Product Manager Management Management 73

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. User segmentation can help build better products. JBTDs, user roles, etc.).

Analytic Tools 85

Analytic Tools User Testing Customer Feedback Feedback Software 85

The Product HQ

JUNE 1, 2024

Curious to learn about top eCommerce product manager skills? To flourish in a competitive industry like eCommerce, it is imperative to have an eCommerce product manager with the right skill set to drive your ecommerce business towards the right path. Looking to become an ecommerce product manager?

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

TechEmpower - Product Management

JULY 24, 2023

Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? How often is message content updated? Send messages? Accounting Beyond reviewing transactions, what accounting support do you need? A Product Manager? Commenting? Moderation?

Reporting Tools 208

Reporting Tools Analytic Tools Development Fractional CTO 208

Userpilot

JUNE 29, 2024

TL;DR Product feedback management involves collecting, organizing, analyzing, and acting on user feedback. You can gather qualitative feedback through in-app surveys , customer interviews, focus groups, and reviews. Userpilot is a powerful in-app feedback management tool. Here are the various tactics you can employ.

Feedback Software 71

Feedback Software User Testing Analytic Tools Customer Feedback 71

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Software Review 52

The Product Coalition

JUNE 24, 2022

Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. digital product management positions have never been more pervasive or idolized than they are right now. Let’s be real for a second?—?digital

User Testing 149

User Testing Analytic Tools Research Software Feedback Software 149

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either.

Technical Review 160

Technical Review Product Management Product Manager Research Software 160

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JULY 17, 2024

Let’s explore: What a persona is and its importance in product management. TL;DR A user persona is a fictional character representing a user type based on user research to ensure user-centered product design. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools.

User Testing 90

User Testing Research Software Data Visualization Feedback Software 90

People-First Product Leadership

JULY 30, 2024

What happens if today’s uncertain times lead people to move away from product management? Some in, or exploring, product management might answer, good - then more opportunities for me 😏 Potentially or are we seeing consolidation in the market, a la Airbnb CEO’s misunderstood statement from Figma Config 2023 ?

Framework 59

Framework Product Management Product Manager Research Software 59

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. Make a list of the scope and the challenges to your product. Second Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

JUNE 11, 2021

This is where analytics software comes in. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. What types of Analytics software does every SaaS business need? Traffic analytics software for SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product HQ

JUNE 10, 2024

Are you looking for a technical product manager career path? Technical product managers don’t stay in the same positions forever. As you embark on a professional journey in the field of product management, you must familiarize yourself with the technical product manager career path.

Technical Review 52

Technical Review User Testing Product Management Product Manager 52

Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Ready to get started?

User Testing 80

User Testing Feedback Software Analytic Tools Research Software 80

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all Instead, we audition product managers (and Designers too for that matter) in the same way actors are auditioned for a movie. all pointing to a simple fact.

Analytic Tools 129

Analytic Tools Research Software Feedback Software Product Management 129

Product Innovation Educators

JULY 15, 2024

Mastering product lifecycle management – for product managers Watch on YouTube TLDR Product lifecycle management is key to successful product development and innovation. Here are the main takeaways: The classic product lifecycle stages are introduction, growth, maturity, decline, and retirement.

Feedback Software 87

Feedback Software Research Software User Testing Customer Feedback 87

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

The Product HQ

MAY 10, 2024

Startup Product managers are in charge of setting up the foundation for product management at a new company. Since product development is such a lucrative field, this is a crucial role for the company. According to Airfocus , an optimized product manager boosts profitability and sales, by 34.2

Startups 52

Startups Customer Experience User Testing Technical Review 52

Userpilot

MAY 27, 2024

Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. Track behavioral data : Use feature tagging and event tracking to analyze product usage. Incentivize reviews to build customer loyalty : Set up a loyalty program rewarding users for reviews and referrals. G2 review example.

Feedback Software 88

Feedback Software Analytic Tools User Testing Customer Feedback 88

Userpilot

JUNE 24, 2024

Easier content creation & personalized messages : New technologies simplify content creation and personalization, improving engagement and efficiency. Conduct product analysis to spot friction across the customer journey : Use product analytics to identify and address friction points, improving user experience.

Customer Communications 59

Customer Communications Analytic Tools Feedback Software Research Software 59

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Probably only 10 lines of code.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. But it’s pretty hard to do anything without understanding how to incorporate empathy into product management.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Userpilot

JUNE 20, 2022

Anyone even remotely involved in product management will tell you that! In this article, we’ll explain what A/B testing is, why it matters for product managers, and how product teams should plan and run a test. A/B testing can be used in: In-app messaging. What is A/B testing in product management?

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

AUGUST 14, 2024

The conference covers topics like product-led growth , product analytics, and AI in product management , focusing on both tactical and strategic aspects of product development. Userpilot Product Drive 2024. Userpilot Product Drive 2024 talk categories. Userpilot Product Drive 2024 talk categories.

Data Visualization 85

Data Visualization Customer Feedback Analytic Tools Research Software 85

Gainsight

OCTOBER 22, 2020

I’m responsible for Product Management and Technical Communications. As one team, we provide relevant guidance to users when they need it, whether it is through documentation or inside the product. Afternoons are often focused on reviewing requirements, wireframes, and designs for the next set of initiatives.

Research Software 98

Research Software Feedback Software Customer Experience User Testing 98

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What is product service management?

Data Visualization 91

Data Visualization User Testing Research Software Feedback Software 91