Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Intercom, Inc.

FEBRUARY 18, 2020

We had a large group of talented people – some who knew features and workarounds better than anyone else, some who were experts in technical concepts, some who excelled in project and relationship management, and others who had a deep knowledge of particular industries. The only problem? We were operating in silos.

Technical Review 223

Technical Review User Testing Customer Feedback Customer Experience 223

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Ronke PM

JUNE 21, 2023

Table of Contents Sales meetings with potential customers. Customer Success/Relationship Management meeting with an existing customer. Internal Sales and Customer Success/Relationship Management Quarterly Business Reviews (QBR) meetings. Customer Quarterly Business Reviews (QBR) meetings.

Technical Review 52

Technical Review Product Management Product Manager Customer Feedback 52

The Product Coalition

SEPTEMBER 8, 2024

Decision-making had become nearly impossible because no one saw the bigger picture , and cross-functional projects were more about navigating through outdated technology than delivering value. Tech organizations are complex by nature, and you will always need to make some trade-offs. Moreover, a perfect answer almost never exists.

Technical Review 114

Technical Review Reporting Tools Fractional VPE Software Review 114

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. Using a product goal addresses this issue: You only add an item to the backlog if it helps you meet the goal.

Product Research 351

Product Research Feedback Software Research Software User Testing 351

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? What architecture patterns and technologies may be used? Meeting users and customers, at least in form of a video call, not only helps you validate your assumptions and develop new ideas. What makes the product stand out?

Product Research 274

Product Research Technical Review Feedback Software Research Software 274

Roman Pichler

DECEMBER 3, 2019

Hold Regular Product Strategy Reviews. But as the strategy will change, I recommend that you review and adjust it at least once per quarter—as a rule of thumb. Make sure that you block the necessary time for product strategy reviews in your calendar. Use Collaborative Workshops to Review and Adapt the Strategy.

Technical Review 216

Technical Review Product Strategy Strategy Workshop 216

The Product Coalition

JANUARY 16, 2024

The same is true for your roadmap — it takes more than diligence. So without further adieu, here are some proactive tips to maintain excellent roadmap health — no flossing required: Continuously sync to the vision and strategy. As a matter of practice, review your vision and product strategy at the same time as you review your roadmap.

Roadmap 113

Roadmap Development Team Review Technical Review Weak Development Team 113

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Previously on the show, we’ve taken you on a tour to meet everyone from our product management and marketing teams to our Sydney office down under. A world-class creative hub.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Roman Pichler

SEPTEMBER 11, 2023

Instead of sending status reports to stakeholders or having steering committee meetings, the individuals are now actively involved in progressing the product and they actively contribute to its success. The vision describes the ultimate purpose for creating the product and the positive change it should bring about.

Reporting Tools 352

Reporting Tools User Testing Customer Experience Product Research 352

Roman Pichler

JUNE 10, 2024

These might include acquiring new users, reducing churn, increasing engagement, improving conversion, and reducing development time and cost by removing technical debt. Then determine how the product has to change to meet the goal. Do you have to meet new or enhanced non-functional requirements including compliance standards?

Roadmap 231

Roadmap Workshop User Testing Customer Experience 231

Intercom, Inc.

OCTOBER 8, 2020

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. The beauty of the freemium model in an enterprise setting is that the supplier due diligence process is already much further along. Crowning the customer.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. The way they do the meeting will tell you everything. Who speaks at the meeting? Is it technical details, customer insights or revenue and money? Run great product meetings and your culture will thrive.

Weak Development Team 111

Weak Development Team User Testing Data Visualization Customer Feedback 111

Amplitude

DECEMBER 7, 2020

I was impressed with the vision our CRO, Matt Heinz, and executive leadership outlined to assemble a world-class sales organization. The Solutions Consulting (SC) team is a vital part of that vision, and I’m thrilled to have a hand in making it come to pass. This is a team full of outstanding sales and technical sales athletes.

Reporting Tools 52

Reporting Tools Technical Review Development Team Review Consulting 52

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. It highlighted both the reliability of technology and its shortcomings. 2021 will be shaped by companies that have the best understanding of these nuances and the vision to act on them.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 129

Enterprise Research Software Feedback Software Strategy 129

Roman Pichler

APRIL 13, 2021

It’s like driving a car with your vision blurred: You can’t see if you are heading in the right direction or getting closer to your destination. Measuring how well your product is doing at meeting its user, business, and product goals is great. Without KPIs, you end up guessing how well your product is performing. But it is not enough.

Feedback Software 254

Feedback Software Data Visualization Analytic Tools Research Software 254

Sequent Learning

OCTOBER 29, 2024

Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.

Feedback Software 52

Feedback Software Weak Development Team Technical Review User Testing 52

ProductPlan

JUNE 14, 2022

For an organization to follow through and turn that idea into a viable product, the team needs both a product vision and a product strategy. This article will discuss why the best products require both vision and strategy and their codependent nature. Product vision. The product vision itself isn’t achievable in the short term.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. It allowed us to put off migration and integration questions.

Research Software 131

Research Software Technical Review Systems Review Product Research 131

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

ProductPlan

SEPTEMBER 1, 2022

In the world of product, nothing helps keep the team on track better than a strong product vision and a product strategy backing it up. This requires breaking down the product vision and translating it into themes everyone can get behind. Infuse the Product Roadmap with the Product Vision. Those aren’t trivial matters.

Vision 59

Vision Roadmap Product Research Transportation 59

UX Planet

OCTOBER 28, 2024

Written by Mary Moore and Mary-Ann Sadovaya from Shakuro The Middle East and Near East fintech landscape is transforming rapidly, driven by digital innovation, regulatory reforms, and a tech-savvy population. For example: Green is a highly favored color due to its significance in Islam, symbolizing growth, prosperity, and paradise.

Research Software 98

Research Software Data Visualization Customer Feedback Development 98

Roman Pichler

MAY 13, 2024

It achieves this by stating the product’s target users and customers, the value proposition, the business goals it should meet, and its standout features. New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example.

Customer Experience 268

Customer Experience Product Research Technical Review Data Visualization 268

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

If you're interested in the field of technical program management, then the answer is, without a doubt, yes. As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. They are responsible for ensuring technical processes can be completed according to their deadlines.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Design After the requirements are established, the developers are responsible for designing technical solutions to the product requirements.

Technical Review 98

Technical Review Development Team Review Agile Software Review 98

Mixpanel

FEBRUARY 23, 2024

Onboarding new users is one of the biggest challenges a technical product faces. This is doubly true when a portion of those would-be users don’t have technical backgrounds. At the start of onboarding, we ask people to identify as either “technical” or “non-technical.” There are so many challenges.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Lenny Rachitsky

SEPTEMBER 26, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Sprig ⁠⁠ —Build products for people, not data points • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers — Tamar Yehoshua is the president of product and technology at Glean.

User Testing 93

User Testing CTO Coach Analytic Tools Research Software 93

Product Talk

FEBRUARY 7, 2024

Meet the Continuous Discovery Champion, Sandrine Veillet Meet Sandrine Veillet, Vice President of Global Product at WebMD. As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams.

Product Research 265

Product Research Reporting Tools User Testing Research Software 265

Ronke PM

MAY 8, 2024

At their heart, culture-driven product leaders have a shared promise: their organization's core values, mission, and vision. Furthermore, they have a clear product vision that culminates in building products that improve their customers' lives, and sometimes, those products may impact humanity as a whole.

Leadership 87

Leadership Reporting Tools Product Management Product Manager 87

Userpilot

JUNE 19, 2024

TL;DR In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value. In SaaS companies, a product owner is responsible for developing the product’s vision and navigating the product roadmap to maximize value. Is product owner a tech role?

Analytic Tools 52

Analytic Tools Feedback Software Technical Review Data Visualization 52

BrainMates

OCTOBER 20, 2024

Product success isn’t defined solely by features and functions—it hinges on how well a product meets customer needs and expectations, including support and services. Regular customer feedback loops, user testing, and post-launch reviews are crucial. For product managers: Understanding this gap requires deep customer insights.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Product Innovation Educators

SEPTEMBER 30, 2024

However, as technology continued to change and the pace of change grew, there was a recognition that a more formalized approach was needed. The second application in 2024 included an on-site review process, allowing the PDMA team to experience DFW’s innovation initiatives firsthand through presentations and an airport tour.

Research Software 105

Research Software Feedback Software User Testing Technical Review 105

ProductPlan

DECEMBER 11, 2019

Meeting their needs, anticipating their desires, and increasing customer value is what the job is all about. Cloud computing and technological advances make it cheaper and faster to bring a viable product to the market. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 84

Technical Review Systems Review Software Review Onboarding KPIs 84

Roman Pichler

AUGUST 15, 2023

A handy tool to capture your answers and describe the product strategy is my Product Vision Board shown in the picture below. You can download the template by clicking on the image and you can find more advice on how to use it in the article The Product Vision Board.

Product Strategy 235

Product Strategy Strategy Research Software Customer Experience 235

svpg

JULY 15, 2016

I’ve explained that the context typically needs to be the product vision, and a specific set of outcome-based objectives for each team (OKR’s are an effective way to do that). Product Vision. Product Vision. Strong technology people are drawn to an inspiring vision; they want to work on something meaningful.

Vision 101

Vision Strategy User Testing White Paper 101