UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 125

Research Software Feedback Software Product Research User Testing 125

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play. However, they’re not a one-time investment.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? But the questions here should give you at least the basic outlines of developing a product management system that works for you.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 127

Analytic Tools Systems Review Data Visualization Software Review 127

Intercom, Inc.

JUNE 23, 2021

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. But while there are plenty of tips for writing a good incident report, very few of them tell you how to facilitate the critical meeting where that report is assessed and discussed.

Systems Review 129

Systems Review Software Review Construction Reporting Tools 129

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

Technical Review 111

Technical Review Systems Review Demo Software Review 111

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 108

Reporting Tools Travel Systems Review Data Visualization 108

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Allocate time regularly- The only way to get enough ideas to run a high velocity testing system is to set aside time for it. How to prioritize the ideas for maximum business value?

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

The Product Coalition

DECEMBER 11, 2023

As a product leader, you most likely spend your day in and out of meetings. This simple tip can revolutionize your effectiveness and help you make the most out of the meetings you are having anyway. I have been working with this system of three weekly goals for two decades now. What makes a meeting successful?

User Testing 78

User Testing Research Software Customer Experience Systems Review 78

Atlassian

FEBRUARY 3, 2022

In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. To meet this ambitious goal, they tried a number of approaches. More than three decades later, the software development industry is still exploring the benefits of code reviews.

Software Review 111

Software Review Technical Review Systems Review Feedback Software 111

Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Meet our newest Product Talk instructor, Ellen Juhlin! As part of that, I got to meet some famous artists, like Herbie Hancock. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 130

Customer Experience Analytic Tools Data Visualization Feedback Software 130

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 130

Customer Experience Analytic Tools Data Visualization Feedback Software 130

Gainsight

NOVEMBER 7, 2023

Customer data scattered across various systems, workflows bottlenecked by manual processes, and an overarching need for a more unified and efficient approach. Sana Benefits recently shared how it was able to overcome these challenges in its first year with Gainsight in a recent Essentials Business Review webinar.

Customer Communications 52

Customer Communications Systems Review Technical Review Software Review 52

Mind the Product

APRIL 10, 2018

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

Systems Review 111

Systems Review Technical Review Feedback Software Development 111

Intercom, Inc.

NOVEMBER 4, 2021

Previously on the show, we’ve taken you on a tour to meet everyone from our product management and marketing teams to our Sydney office down under. Without further ado, let’s head over to meet them in our San Francisco office. We are that from an identity system standpoint. A world-class creative hub.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. Starting Point. Learning: Understand the core of your product.

Research Software 131

Research Software Technical Review Systems Review Product Research 131

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Does it meet my expectations and needs?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.

Software Review 75

Software Review Systems Review Technical Review Development Team Review 75

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. So good in fact, we’re going to send a hard copy to the next 20 people who sign up for the conference, so you can read it before you meet. Come and meet Azeem Azhar. Azeem Azhar is speaking at BoS Online Fall, 27-29 September ! It is a must read for anyone in tech.

Technical Review 99

Technical Review Software Review Systems Review Books 99

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. NPS+ is the simple solution our team devised to meet our customers’ needs while still sticking to our beliefs about actionable customer feedback. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With Mixpanel, you can run a Cohort analysis with these features: Data ingestion and integrations with common systems like CRM : Integrate Mixpanel with your data sources, such as your CRM system or other data repositories.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools Framework 59

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are a few drawbacks of Heap worth mentioning: Steep learning curve – While the setup is a cakewalk, Heap involves a fairly steep learning curve due to its vast array of features. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are some bad reviews of Mixpanel: UI is not very intuitive and there is no live chat support to get quick answers so you have to break your workflow to figure things out. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

JANUARY 27, 2024

Sustainability Spans The Entire Lifecycle Whether you are already a champion of green computing or are just beginning to grasp its significance due to the evolving client and regulatory landscapes, understanding and actively reducing the carbon footprint of our software creations is not just important — it’s imperative.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With Mixpanel, you can run a Cohort analysis with these features: Data ingestion and integrations with common systems like CRM : Integrate Mixpanel with your data sources, such as your CRM system or other data repositories.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are a few drawbacks of Heap worth mentioning: Steep learning curve – While the setup is a cakewalk, Heap involves a fairly steep learning curve due to its vast array of features. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Conditional segmentation : Practical use cases for user analytics include creating segments for all users that meet certain conditions. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are a few drawbacks of Heap worth mentioning: Steep learning curve – While the setup is a cakewalk, Heap involves a fairly steep learning curve due to its vast array of features. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are a few drawbacks of Heap worth mentioning: Steep learning curve – While the setup is a cakewalk, Heap involves a fairly steep learning curve due to its vast array of features. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are some bad reviews of Mixpanel: UI is not very intuitive and there is no live chat support to get quick answers so you have to break your workflow to figure things out. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX gives you numerous segmenting rules based on personas, engagements, and systems to help you filter out users and show the in-app announcements to a targeted audience. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52