Melissa Perri

JULY 23, 2024

I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. Other Times, it's due to a lack of skill set in product leaders. Lots of data goes into pinpointing.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

The Product Guy

MAY 21, 2020

First, I do not like the focus on social media, while face to face meetings are mostly neglected. There is almost nothing on how to achieve meaningful face to face meetings. Rarely, they come due to professional interest alignment. My network is a great learning support system. You get expert feedback on your work.

Product Manager 468

Product Manager Product Management Management Management 468

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. Allocate time regularly- The only way to get enough ideas to run a high velocity testing system is to set aside time for it. How to prioritize the ideas for maximum business value?

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 116

Strategy Technical Review Product Strategy Product Research 116

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Does it meet my expectations and needs?

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Intercom, Inc.

NOVEMBER 4, 2021

Previously on the show, we’ve taken you on a tour to meet everyone from our product management and marketing teams to our Sydney office down under. Without further ado, let’s head over to meet them in our San Francisco office. We are that from an identity system standpoint. A world-class creative hub.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

Intercom, Inc.

AUGUST 11, 2020

One day, I came into a meeting a few minutes late after another meeting had run over. But devising a process to smoothly overhaul the terminology was quite a challenge – these are the steps we ended up taking, and if you’re embarking on a similar review of your codebase, we recommend taking these into consideration.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. NPS+ is the simple solution our team devised to meet our customers’ needs while still sticking to our beliefs about actionable customer feedback. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 139

Analytic Tools Systems Review Data Visualization Software Review 139

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

Analytic Tools 109

Analytic Tools Feedback Software Systems Review Data Visualization 109

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). 🤠 Work unfairly: Instead of adding action items from meetings to a to-do list, do the action items live in the meeting. With everyone watching.

Product Research 107

Product Research Reporting Tools Data Visualization Research Software 107

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

UX Planet

DECEMBER 6, 2024

Customers are mostly flexible with their car preferences due to the nature of the marketplace. Enter CarFYAI, CarFY AI is an AI-powered system for streamlining car discovery in Car-as-a-Service platforms, providing a personalized and enhanced user experience for customers. So they look for automobile rental firms to suit thisneed.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Product Guy

JUNE 25, 2018

Escalate to your manager when you have an interest in developing a skill or learning something about the business (ex: SQL, storyboarding, core system flow, etc). My goal is to become independent and field these meetings on my own, but I am not quite ready to sit face-to-face with our chief executives. We’ve all been there.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Product Innovation Educators

JANUARY 27, 2020

Almost one million children died from pneumonia in 2019, and 99% of those deaths were in developing nations, mainly due to a lack of supplemental concentrated oxygen. At Lean Med, we are developing a solar-powered oxygen system for use in developing countries. Our system can save hundreds of thousands of lives. [4:43]

Product Manager 278

Product Manager Product Management Systems Review Technical Review 278

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Roman Pichler

JANUARY 7, 2020

What’s more, the roadmap goals help you focus the product backlog by limiting its content to items that are necessary to meet the next release goal. But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. Rough, high-level estimates are usually sufficient to meet this objective.

Technical Review 241

Technical Review Customer Experience Systems Review Feedback Software 241

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. Social proof can also be in the form of ratings & reviews as reviews from existingusers. As we know from usability heuristics, Users expect systems to be interactive and provide feedback based on theirusage.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Product Innovation Educators

JUNE 5, 2023

One project I worked on was the installation of telephone billing systems. A telephone billing system is a product that a telephone company uses to send you those awful monthly telephone bills. The telephone company used the telephone billing system to generate invoices to get revenue.

Reporting Tools 257

Reporting Tools Feedback Software Data Visualization Systems Review 257

UX Planet

JANUARY 18, 2025

Weve implemented regular one-on-one meetings to provide individual support and address any concerns. Managing the Legacy System A complete feature freeze on the legacy system was not feasible due to ongoing business needs. Team Spirit and Individual Growth: Fostering a strong team dynamic is essential.

Customer Feedback 105

Customer Feedback Systems Review Workshop UX 105

Product Innovation Educators

NOVEMBER 20, 2023

The portfolio and project management group within the innovation operations team hold people accountable by making sure they have all the necessary information pulled together before a governance meeting. 15:58] What benefits have you seen from an information management system? 19:21] How do you schedule reviews?

Research Software 278

Research Software User Testing Government Systems Review 278

The Product Guy

JANUARY 7, 2025

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. By asking, What systemic issues are contributing to this problem? Experiment with short, engaging workouts or walking meetings. Maybe its a lack of time, motivation, or variety.

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

Intercom, Inc.

JUNE 22, 2021

More than ever, companies are adopting sales tools that allow them to meet their prospects at the right time, leverage sales intelligence to meet them in the right context, and easily integrate with other tools to effortlessly deliver a seamless sales experience. Streamline workflows with better tools (not more tools).

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

Product Innovation Educators

OCTOBER 7, 2024

By using prototypes wisely, product teams can figure out what truly meets customer needs and test solutions before launching them in the market. By using prototypes wisely, product teams can figure out what truly meets customer needs and test solutions before launching them in the market.

User Testing 283

User Testing Feedback Software Customer Feedback Product Manager 283

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. As such, you must tailor your strategies to meet your target customers’ specific needs and expectations. Integration : The product works well with other tools and systems.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 120

Reporting Tools Travel Systems Review Data Visualization 120

Product Innovation Educators

MAY 18, 2020

Instead, I review the lessons learned from myself and my team that created and launched the summit. 1:38] Summit Lessons Learned Meeting. Just like after a product launch, I conducted a lessons-learned meeting with the Summit team to discuss: What worked (best practices). 1:38] Summit Lessons Learned Meeting.

User Testing 320

User Testing Research Software Feedback Software Reporting Tools 320

Product Management University

APRIL 25, 2023

Because this headline is so different than the typical headline, “Experienced Product Marketing Leader,” the resume reviewer is more likely to pause and read your resume because it engages them. Again, if eyes are on your resume, the uniqueness of the headline will cause the reviewer to slow down and take it in.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Reporting Tools 201

Reporting Tools Product Manager Product Management Research Software 201

Roman Pichler

APRIL 3, 2018

At the same time, it offers you, the person in charge of the product, the necessary context to make the right strategic product decisions, for example, the market your product should serve and the business goals it should meet. Which management systems are required? It is therefore a key input for any product discovery work.

Strategy 264

Strategy Product Research Weak Development Team Systems Review 264

Roman Pichler

FEBRUARY 9, 2022

Meetings : Prepare and facilitate meetings. This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. Trying to help might therefore mask a systemic problem and organisational impediment, rather than making it obvious.

Reporting Tools 341

Reporting Tools Weak Development Team Feedback Software Product Research 341

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. How to collect data forCRR The most reliable source for collecting data for CRR is your Customer Relationship Management (CRM) system. New customers acquired: Number of customers gained during theperiod. increased churn).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

The Product Coalition

DECEMBER 28, 2020

They have a number of strategic benefits… They deliver high quality and service due to the importance of the relationship to both organisations. Partnership Framework How to create effective partnerships The following is a list of principles to supplement standard procurement practices (RFPs, due dil, legals, supplier evaluations etc.).

Feedback Software 179

Feedback Software Technical Review Technology Systems Review 179