Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This.

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Research Software Feedback Software Product Research Data Visualization 233

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. I review strategies and roadmaps. Other Times, it's due to a lack of skill set in product leaders.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

UserVoice

APRIL 4, 2017

The litany of tasks on a PM’s plate can seem overwhelming at a glance, but the market has responded to these challenges with a number of specialized solutions that many PMs now consider indispensable in their day-to-day. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. Let’s explore how and why this matters.

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Analytic Tools Research Software Reporting Tools Software Development 135

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 103

Research Software Feedback Software Product Research User Testing 103

Intercom, Inc.

AUGUST 17, 2020

And with the right tools, it’s accessible to companies of all sizes, opening a door to a world of opportunity for growth. At its core, localization is the process of adapting a product or service to meet the needs and expectations of consumers in a particular country or region. The hidden costs of forgoing localization.

Research Software 276

Research Software User Testing Software Review Customer Experience 276

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Reporting Tools 100

Mind the Product

APRIL 15, 2019

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. Starting Point.

Research Software 131

Research Software Technical Review Systems Review Product Research 131

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 157

Analytic Tools Data Visualization Feedback Software Research Software 157

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. Still, you may be unsure where to begin.

Analytic Tools 86

Analytic Tools Research Software Data Visualization Reporting Tools 86

Intercom, Inc.

JUNE 1, 2021

According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. The most immediate change that took place due to the pandemic was the increased volume of customer or sales queries,” says Austin Guanzon, Overseas Manager and Product Specialist at Dialpad. “As

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? The article explores what product managers need to consider when choosing the localization tool for their SaaS product. We also look at a few well-known options that you could leverage to successfully localize your mobile and web apps or websites.

Research Software 92

Research Software Analytic Tools Feedback Software Reporting Tools 92

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Your team should have explicit data that has come directly from customers’ mouths (surveys, ratings and reviews, message centers, etc.) So, we won’t waste your time. So, what are you waiting for?

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Research Software 94

Research Software Data Visualization User Testing Analytic Tools 94

Intercom, Inc.

AUGUST 11, 2020

One day, I came into a meeting a few minutes late after another meeting had run over. So Sam wrote an open letter to our Research & Development department at Intercom, stating what the problem was with these terms and that we needed to address them immediately. Sam experienced the lasting effects words can have.

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Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 89

Analytic Tools Feedback Software Research Software Reporting Tools 89

The Product Coalition

AUGUST 3, 2021

I realized after lockdown that long meetings carrying intensive discussion were a luxury. Every meeting is expected to start with an agenda and end with Next Steps. Every communication, every meeting is expected to be short, sweet, and meaningful. It's a new era of short calls and packed schedules.

Research Software 193

Research Software User Testing Customer Experience Construction 193

The Product Coalition

NOVEMBER 1, 2022

Consumer behavior is not a new concept for research. Innovative emerging technologies in tourism have changed business models, so understanding consumer behavior in tourism is essential. Moutinho reviews the social and psychological influences on consumer behavior in tourism to develop models of consumer behavior.

Research Software 97

Research Software Feedback Software User Testing Travel 97

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. How to use technology to create something. I need to learn how to build a business and learn how to get others excited to join me, not just tinker with the technology.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Over the past four years, we’ve seen the volume of in-app surveys grow exponentially. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

JULY 29, 2021

This feedback can be left on message boards, on social media, in app store reviews, through online surveys, and more. Ask the right questions… Do you know how your customers feel about your app or website? Run in-app surveys. A survey that interrupts a customer’s in-app experience usually does more harm than good.

Feedback Software 246

Feedback Software User Testing Customer Feedback Research Software 246

Alchemer Mobile

DECEMBER 28, 2021

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. And no, simply targeting customers in your app rather than on the web isn’t enough of a strategy.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

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Data Visualization Research Software Analytic Tools Feedback Software 94

UserVoice

MARCH 7, 2017

Which is why it’s so important for product managers to have the right tools, processes and procedures in place to facilitate and streamline feedback collection to ensure they still have time to do the rest of their jobs. Let’s look at each group of internal stakeholders and examine the best way to get their feedback: Customer Experience.

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Customer Feedback Data Visualization User Testing Customer Experience 200

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

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Reporting Tools Product Manager Product Management Research Software 201

Product Management University

APRIL 25, 2023

Is there any technology company that doesn’t want that? Because this headline is so different than the typical headline, “Experienced Product Marketing Leader,” the resume reviewer is more likely to pause and read your resume because it engages them. Of course, your resume has to make a shortlist to even get a look.

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Technical Review Research Software Systems Review Customer Experience 244

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. Let’s dive in and navigate the future of research together!

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Userpilot

JANUARY 3, 2022

How big of an impact can the right product tool make on your product management efforts? The answer depends on your use case and which tool you choose. But with the right tools for the job, a product manager can make some truly transformative contributions to product development. What is a product tool?

Analytic Tools 93

Analytic Tools Feedback Software Research Software Data Visualization 93

The Product Coalition

NOVEMBER 26, 2024

This week I’m studying The Brain Computer Interface Platform Revolution, and paid members can DM me to access my notebook here. The BCI SaaS Gold Rush has begun I’ll be honest, this has been one of the hardest newsletter topics to research and write. billion market value, headed to $5.1 billion by 2030.

Research Software 96

Research Software Marketing Technical Review Software Review 96

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design?

Feedback Software 101

Feedback Software Analytic Tools Research Software Data Visualization 101

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Reporting Tools 95

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. We provided consulting, insurance brokerage, information technology and business process outsourcing services. After researching the problem with my team, we came up with a solution.

Research Software 153

Research Software Product Manager Product Management Systems Review 153

Folding Burritos

DECEMBER 7, 2017

It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Meet with them , be available for questions, go through their concerns and explain future plans or workarounds. Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

MARCH 3, 2020

We’re confident this won’t help people game our system, but it will give you the best chance to show us your strengths. For example, we might really admire your visual design work, but we’ll also want to see how you influence product strategy, define the problem, understand the system, collaborate with others, and more.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Product Talk

APRIL 3, 2024

. – Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. Our goal is to figure out if our solution ideas will work. You can see how much I like my solution (no matter how neutral I try to be) and so you say nice things about it, regardless of what you really think.

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User Testing Customer Experience Customer Feedback User Friction 195