The Product Guy

MARCH 19, 2025

The companies leading in sustainability arent just meeting ESG goals; theyre cutting operational costs, improving brand trust, and increasing customer loyalty. Teams that continuously refine positioning and functionality ensure their products stay valuable instead of falling behind competitors. Impact-driven sustainability wins.

Development 195

Development User Testing Customer Feedback Customer Experience 195

Product Management University

JANUARY 10, 2024

I learned a lot about product positioning long before I ever stepped into a product marketing role. I think of demos as verbal product positioning. The Product Positioning School of Hard Knocks Early in my pre-sales demo career, I had some demos where my audience was totally engaged and it felt like I hit it out of the park.

Positioning 147

Positioning Research Software Healthcare Demo 147

Intercom, Inc.

SEPTEMBER 2, 2021

During launches, it’s often best if each team focuses on what they do best – product marketing with the positioning and go-to-market strategy and other parts of the marketing team taking ownership of the higher-level narrative and integrated marketing campaigns. We are actually hiring several positions on the PMM team right now.

Product Marketing 211

Product Marketing Marketing Research Software Customer Experience 211

Alchemer Mobile

NOVEMBER 13, 2024

It helps reveal how effectively a company meets its customers’ needs and expectations. Product/service satisfaction surveys : These assess how well a specific product or service meets customer expectations. This reinforces a positive experience and encourages future participation in surveys.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Intercom, Inc.

NOVEMBER 4, 2021

Previously on the show, we’ve taken you on a tour to meet everyone from our product management and marketing teams to our Sydney office down under. Without further ado, let’s head over to meet them in our San Francisco office. We’re not over the top or goofy or funny, but we are friendly, personal, positive.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

The Product Guy

NOVEMBER 25, 2024

Publicly acknowledging their effort and explaining how it positively impacted user engagement not only boosted the designer’s morale but also reinforced the importance of user-centric design across the entire team. In a recent project, a UX designer went above and beyond to create an intuitive interface.

Leadership 170

Leadership Product Manager Product Management Customer Experience 170

Product Management University

JANUARY 22, 2025

The most common mistake product marketers make with product positioning is they do it without regard for their salesforces ability to deliver it. Sure, you want to nail the product positioning so that prospective buyers understand your unique value. It also eliminates the need for two or more versions of your positioning.

Positioning 130

Positioning User Testing Differentiation Product Marketing 130

Product Innovation Educators

FEBRUARY 17, 2025

She positioned herself at the intersection of different functions, collecting input from business stakeholders to define problems, then transmitting requirements to development teams to create solutions. Call out unreasonable expectations, such as excessive stakeholder meetings that prevent meaningful customer interaction.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Roman Pichler

DECEMBER 2, 2024

It puts you in the position to make a request and address the root cause of the conflict. 4] Step 1: Observations The best way to start the process is to schedule a meeting with the other person so you can have a focused and confidential conversation. You start by sharing each other’s perspectives. Avoid criticism, judgment, or blame.

Weak Development Team 206

Weak Development Team Product Manager Product Management Construction 206

The Product Guy

MARCH 12, 2020

In agreeing our framework, we realised that we had been placing too much bias on ‘Market Fit’ in our meetings, and had neglected ‘Product Fit’. There are a number of different options for how you write themes, but I found positive themes (user can do X) to be more helpful than the same theme framed negatively (user can’t currently do X).

User Testing 405

User Testing Customer Experience Product Research Framework 405

Product Talk

DECEMBER 11, 2024

Meet the Continuous Discovery Champion, Eva Spexard Meet Eva Spexard, the Head of Operations and People at Passion.io. They came up with the outcome Passioneers are engaged and positive and clear on their role and responsibilities based on the feedback survey and quiz related to Continuous Discovery Habits.

Product Research 180

Product Research Customer Experience User Testing Feedback Software 180

Roman Pichler

FEBRUARY 7, 2025

Its goals describe the user and customer benefits the entire portfolio should create and the positive business impact it should achieve. Any feature shown on the roadmap must help meet the corresponding outcome. To put it differently, meeting the product goals must help achieve the portfolio objectives. Add metrics.

Roadmap 190

Roadmap Customer Experience Workshop Article 190

Product Management University

MAY 20, 2024

Steps for a Successful Strategic Account Planning Meeting Even though your customers think so, everything can’t always be a #1 priority! It’s the best way to get complete context on what’s expected of your organization and how to best meet the customer’s needs. These are typically VP and director level roles.

User Testing 130

User Testing Customer Experience Customer Feedback Feedback Software 130

Product Management University

MARCH 5, 2025

Listen, relate, and position your products as the key to meeting their goals by solving their problems. Convince your target customers you know them as well as they know themselves. They’ll assume your products are great. Sales & Pre-Sales Same play as marketing, just in real-time. Easy, right?

Customer Experience 130

Customer Experience Workshop Positioning Product Marketing 130

The Product Guy

MARCH 26, 2020

After I got some engagement out of those three, I arranged with the team lead to have weekly meetings where I would first present the current product focus and general strategy and then discuss product objectives that needed to be solved by our team. This is crucial to give your team time to think about ideas beforehand.

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

Product Management University

DECEMBER 11, 2024

However, just because customers want them doesnt mean theyre delivering the level of differentiating value your organization needs to meet its own goals. AI has put you in the best position to do that in a fraction of the time it would take you otherwise. Executive stakeholders want things that drive growth. This is where it starts.

Product Manager 130

Product Manager Product Management User Testing Management 130

Product Management University

APRIL 25, 2023

Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. Your H1 Value Headline & Positioning Statement Your top-level headline should be a short phrase that describes something every employer wants when they hire a person into this role.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Product Innovation Educators

NOVEMBER 16, 2020

Strategy is an organization’s game plan for achieving its long term objectives in light of its industry position, opportunities, and resources. Strategy defines and communicates an organization’s unique position and says how organizational resources, skills, and competencies should be combined to achieve competitive advantage.

Strategy 314

Strategy Product Manager Product Management Framework 314

Roman Pichler

OCTOBER 10, 2023

Prioritised : Place the goal in the right position on the roadmap considering, for example, its semantic dependencies to the other goals or its cost of delay. Features Goal-directed : Each feature must be required to meet a product goal on the roadmap. Focused : Only sketch those features that are crucial to meeting the goal.

Roadmap 311

Roadmap Product Goals Naming Download 311

The Product Guy

NOVEMBER 21, 2018

Arrange the meeting : Agree on a shared date and time each x weeks for the meeting. Confirm the date of the first meeting and promise a release date for the agenda. This allows you to engage in conversation and actually moderate the meeting. This will keep you and your members on track during the meeting.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

The Product Guy

OCTOBER 25, 2024

Use data to support your position and explain the trade-offs. The CEO may want to introduce a new feature to impress investors, or a VP might suggest something based on personal preferences, despite little alignment with product goals. Suggested Solution : The key is to respectfully push back when necessary.

Strategy 150

Strategy Customer Feedback Research Software User Testing 150

Product Innovation Educators

SEPTEMBER 18, 2023

How to stand out as an applicant for a product management position We are talking with Erika Klics. 8:41] How can product managers build trust and position themselves to get the job? These clues can help you position yourself as a better candidate and build trust with the people you’re meeting along the way.

Weak Development Team 290

Weak Development Team Feedback Software Research Software Product Research 290

Userpilot

OCTOBER 19, 2024

Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Use CSAT surveys to get feedback from users. CSAT Score Formula.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Product Innovation Educators

OCTOBER 19, 2020

Suggestive —your name suggests what your product is; the name doesn’t have to be descriptive, just suggestive of a positive brand experience. 14:57] Kickoff Meeting. Next, we’ll do a kickoff meeting with the team. 14:57] Kickoff Meeting. Next, we’ll do a kickoff meeting with the team.

Naming 307

Naming Branding Customer Experience Consulting 307

Roman Pichler

NOVEMBER 6, 2023

They guide the stakeholders , development teams, and in the case of large products, other product people, to meet the agreed product goals , create the desired outcomes, and achieve product success, as Figure 1 shows. 2 ] It does not derive from a position on the org chart. Instead, it must be earned.

Leadership 289

Leadership Customer Feedback Construction User Testing 289

Lenny Rachitsky

NOVEMBER 12, 2024

Get out of tasks before they even reach your to-do list (or anyone else’s) 😑 Unfair: I’m staying late because even though my meetings are done, I have a bajillion tiny tasks that are both urgent and important as a result of all those meetings. Extend this approach to other meeting action items: Write that Jira (i.e.

Product Research 107

Product Research Reporting Tools Data Visualization Research Software 107

Roman Pichler

SEPTEMBER 11, 2023

Instead of sending status reports to stakeholders or having steering committee meetings, the individuals are now actively involved in progressing the product and they actively contribute to its success. The vision describes the ultimate purpose for creating the product and the positive change it should bring about.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Product Innovation Educators

AUGUST 19, 2024

Once a year, clients get to meet with a senior product manager to discuss their priorities. Example: Bloomberg’s Approach to Client Listening Bloomberg, a financial software and media company, has an effective way of listening to clients. They make product leaders part of their service model.

Feedback Software 319

Feedback Software B2B Onboarding KPIs Customer Feedback 319

Roman Pichler

FEBRUARY 19, 2024

It’s the first step to bring about positive change. Here are four signs that this is the case: Stakeholders , management, or another, more strategic product role determine which features have to be provided and communicate them to you, for example, during a sprint review meeting or in the form of feature requests. [2]

Product Research 264

Product Research Product Manager Product Management Customer Experience 264

Roman Pichler

NOVEMBER 1, 2022

But it has the following three drawbacks: A feature-based roadmap can give rise to and strengthen a feature-factory mindset where adding features is more important than creating value and making a positive impact on people’s lives and the business. Some people mistake the product roadmap for a rigid plan that must be executed.

Roadmap 340

Roadmap Weak Development Team Customer Experience Reporting Tools 340

Product Innovation Educators

AUGUST 26, 2024

As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment. Tiffany has also analyzed, designed and delivered customized leadership and learning programs, enabling organizations to meet critical strategic goals.

Data Visualization 290

Data Visualization Generative AI Research Software Artificial Inteligence 290

The Product Guy

MAY 30, 2019

We do this because it is difficult to predict whether a feature will indeed help us meet a particular outcome. Today we are not meeting the level of usage that we expect for our product. By better meeting customers’ needs, we expect to drive our outcomes forward. What other trends may we want to position our product along?

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

UX Planet

DECEMBER 25, 2024

I remember sitting in a leadership meeting as the UX leader, and out of nowhere, someone asked, Jas, whats the Return On Investment, aka ROI, on UX? Its about developing meaningful interactions that make a positive difference in peoples lives, which is, I think, priceless. I know I am. In the end, UX is about more than financial gain.

UX 105

UX Feedback Software Customer Experience User Testing 105

Roman Pichler

JUNE 10, 2024

1] Make sure that the goal states the positive impact you want to make on the users/customers and the business. Step 2: Use the Outcome to Determine the Features With a specific, measurable, and outcome-based goal in place, determine the features that have to be delivered to meet the goal. Did you manage to meet the goal?

Roadmap 238

Roadmap User Testing Workshop Customer Experience 238

The Product Coalition

NOVEMBER 2, 2024

Every meeting, milestone, line of code, and conversation became more meaningful when done with intention. What matters most in maintaining genuine satisfaction is cultivating a positive attitude within both your work life and personal life. This resulted in a constant feeling of being rushed and strained.

Product Manager 141

Product Manager Product Management Management Management 141

Product Management University

NOVEMBER 14, 2024

Here’s what you can look forward to that will put you in a stronger position to play offense and direct your product versus managing it where you’re constantly playing defense. Who’s going to call a meeting of stakeholders and get them on board? Who’s going to tell AI what to do? Who’s going to verify everything AI gives you is legit?

Product Manager 147

Product Manager Product Management Product Research Management 147

Product Innovation Educators

AUGUST 31, 2020

Create positive workplace relationships and improve staff morale. . Quality time can take two forms… Focused attention—some people like to meet one-on-one to share and listen. Create positive workplace relationships and improve staff morale. . Tell why their action is important to you. [11:56]

Magazine 314

Magazine Product Manager Product Management Product Research 314