Andrew Chen

DECEMBER 1, 2021

I’ve seen the difficulty of managing the hard side for rideshare first-hand, where drivers are the ones selling their time and effort in the market. For Uber, in any given market, so-called “Power Drivers” constitute 20% of the supply but create 60% of the trips. With that, the rideshare market was kicked off.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Indicative

JUNE 18, 2021

Indicative CEO Jeremy Levy and Snowplow cofounder and CEO Alex Dean took on this topic in a recent webinar. That’s why Alex and cofounder Yali built Snowplow around first-party data collection using an open-source platform. They discussed the current state of the data ecosystem and what it means for data teams today and in the future.

Data Visualization 59

Data Visualization Analytic Tools Technical Cofounder Feedback Software 59

Andrew Chen

AUGUST 8, 2022

They have big advantages over paid marketing channels, in that you give your CAC to your users, who then spend it within your product, as opposed to handing it over to Google or Facebook. It’s not a silver bullet, but it’s worth adding to complement other marketing efforts. The history of the referral program.

User Testing 94

User Testing Customer Experience Onboarding KPIs Technical Cofounder 94

ProductPlan

OCTOBER 16, 2020

Instead, product managers come from many walks of life, including engineering, marketing, project management, or something completely unrelated. CEOs are responsible for strategy, finance, sales, marketing, growth, customer satisfaction, and more. The product management role entails such a wide range of skills and expertise.

User Testing 75

User Testing Product Management Product Manager Technical Cofounder 75

Mixpanel

FEBRUARY 3, 2022

From here, it’s easy to assume what you’ve put out into the world is delivering high value to your users right out the gate—but you might also just be seeing a positive initial response to things like your icon, marketing/branding, and mission, without your new users really engaging with your app’s features at all.

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software Technical Cofounder 64

Mixpanel

JANUARY 3, 2022

The point is that some of these might be catchable by non-technical team members whose job it is to analyze the data, but a lot of cases could only ever be noticed by someone who understands how the implementation actually works on a technical level: an engineer like yourself. Keep the product folks technically up-to-date.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Bain Public

MAY 29, 2020

Coaching and mentorship play a significant part in the success of startups - it allows them to transform and excel in their market and industry. Product management is a job that encompasses elements of business strategy, engineering, marketing and market research. A Good CEO Knows When to Ask for Help. Are you a product manager?

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

Mind the Product

DECEMBER 29, 2016

Suzie’s post both educates and entertains and is full of practical advice and, as Suzie says, its point is “to empower you and inform you about technical practices that are meant to be business-relevant”. This opens up and demystifies these practices with definitions, examples, easy to understand diagrams, and suggestions for further reading.

Technical Cofounder 159

Technical Cofounder Data Visualization Feedback Software User Testing 159

Alchemer Mobile

OCTOBER 22, 2020

Marketing makes sure customers know about the product. To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Marketing and Selling Disruptive Products to Mainstream Customers. Think about a company. Engineers build the product.

Books 236

Books Research Software Feedback Software Product Management 236

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Mixpanel

APRIL 7, 2022

This is why, especially in today’s competitive app market, user friction must be a top priority if you want your product to succeed. He’s been developing apps for almost as long as the App Store has existed—wearing every hat from full-time engineer to product manager, UX designer, founder, content creator, and technical cofounder.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59