Product Innovation Educators

SEPTEMBER 9, 2024

He co-authored “Product Development and Management Body of Knowledge: A Guide Book for Product Innovation Training and Certification.” The book distills five decades of industry research and current practice into actionable wisdom, empowering product professionals to innovate and excel.

Research Software 304

Research Software User Testing Customer Experience Analytic Tools 304

Roman Pichler

MARCH 14, 2017

Product managers used to do the upfront market research, product planning, and requirements definition work. Instead, employees from the appropriate business units can act as product owners with some training and coaching. (In Why didn’t the framework use the term product manager ? ”).

Product Management 273

Product Management Product Manager Research Software Product Research 273

Product Innovation Educators

JUNE 29, 2020

Hard skills like market research or roadmapping are important, but they’re not enough. Again, empathy is important to train ourselves in. “ A person’s true potential is unknown (and unknowable) … it’s impossible to foresee what can be accomplished with years of passion, toil, and training.

Agile 276

Agile Product Management Product Manager Workshop 276

Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. While reaching them through digital channels should be easy, it often proves to be a challenge.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Melissa Perri

JUNE 29, 2017

Who creates the user stories varies depending on Scrum training) Groom and prioritize the work in the backlog. I’ve trained dozens of teams who are using SAFe and I have never seen this work well. Accept the completed user stories to make sure the work fulfills the criteria.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Product Innovation Educators

JULY 29, 2024

It highlights the need for education and training in customer-centric innovation methods. Making ODI Work Better To help companies implement ODI more successfully, Ulwick’s team has introduced several improvements: Project Cohorts: These are training sessions that guide teams through each step of the ODI process.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

Mind the Product

JANUARY 22, 2019

As 2019 gets underway, I’ve been enjoying taking stock of what we saw at Mind the Product Training over 2018. New for this year from Mind the Product Training is a Product Metrics workshop, and a particularly nuanced part of the program is the balance between your innate intuition and the data you collect.

Research Software 175

Research Software Product Research User Testing Data Visualization 175

Product Innovation Educators

DECEMBER 5, 2022

Kristyn is a principal and co-owner of Applied Marketing Science, a Boston-based market research consultancy that helps companies develop better products and services through harnessing the power of customer insights. She also trains companies to create and implement their own in-house Voice of the Customer programs.

Agile 243

Agile Data Visualization User Testing Customer Feedback 243

Product Innovation Educators

AUGUST 5, 2019

When it comes to VOC experts, there are only a handful of people that match the experience of my guest today, helping hundreds of companies with VOC research and training many more practitioners. Another misunderstanding is thinking of VOC as any kind of market research. His name is Gerry Katz. His name is Gerry Katz.

User Testing 168

User Testing Product Research Research Software Customer Experience 168

DISQO

JULY 5, 2018

Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. As someone who did market research for a decade, the last half while at Toyota, I saw this first-hand. Make small bets, via experimentation.

User Testing 66

User Testing Research Software Market Research Product Research 66

Intercom, Inc.

NOVEMBER 18, 2020

To understand the way support leaders are thinking about automation, we worked with an independent market research firm to survey a random sample of 404 customer support leaders across both B2B and B2C industries in several sectors, including retail, healthcare, and technology. A note about methodology.

User Testing 223

User Testing Customer Experience Research Software Product Research 223

The Product Bistro

JANUARY 3, 2017

Digital Transformation, it’s all the rage, and doing a simple Google search yields a plethora of hits, from training to consultants, to the big market research companies, all weighing in. This wave of disruption continues to grow, and brings with it myriad opportunities to completely change the business.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

Product Innovation Educators

OCTOBER 14, 2024

Market Research Techniques Brian explains how AI is revolutionizing market research, offering new ways to gather and analyze data. How can you make sure you keep a good balance between AI-driven insights and traditional customer research in your product strategy? He mentions using tools like Perplexity.ai

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

Product Strategy 156

Product Strategy User Testing Data Visualization Strategy 156

Product Innovation Educators

NOVEMBER 2, 2020

I found it so helpful, that after earning the NPDP certification, I created a virtual training program to help others learn the body of knowledge as well and earn the certification. Now, the key elements of the knowledge are published in Product Development and Management Body of Knowledge: A Guidebook for Training and Certification.

Certifications 189

Certifications Research Software Feedback Software Product Management 189

Roman Pichler

FEBRUARY 19, 2024

Here are three signs that you are at this level: You engage in strategizing work , such as market discovery and market research, competitor research and competitive analysis, business modelling and financial forecasting, strategy validation, and selecting and applying the right key performance indicators (KPIs).

Product Research 278

Product Research Product Management Product Manager Customer Experience 278

The Product Coalition

FEBRUARY 6, 2020

This also includes launching a process of continuous testing and training: most companies launch 3 to 5 A/B tests and multivariant tests every month. Marketers succeed in personalization in real time. Launch the continuous testing and training process. Learn data analytics and marketing automation.

Data Visualization 79

Data Visualization Research Software Reporting Tools Analytic Tools 79

Alchemer Mobile

JULY 11, 2019

As you segment your market, you develop at least one persona for each segment that represents the typical goals, behaviors, attitudes and background of users in that segment. To be valuable, these personas must be based on real market research—both quantitative and qualitative.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

BrainMates

OCTOBER 20, 2024

For product managers: Conducting market research, analysing customer feedback, and staying close to the voice of the customer are key strategies to close this gap. Even with the right specifications, execution may fall short due to poor team performance, lack of resources, or insufficient training.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Alchemer Mobile

APRIL 11, 2018

In our product management training and consulting practice , we always begin by coaching product managers to start from a strategic perspective. You must uncover an unmet need in your market research or “voice of the customer” research. We’ll cover that and more in today’s post. Now It’s Your Turn!

Data Visualization 140

Data Visualization Customer Experience Research Software User Testing 140

Piyanka Jain

APRIL 2, 2019

Her last role had involved business process analysis, planning, and market research. The training and the follow-on project was a game-changer for Neha. Unsplash Neha has an engineering and MBA background. She was looking to rejoin the workforce after several years on a personal sabbatical.

Data Visualization 150

Data Visualization Product Research Market Research Testing 150

Product Talk

APRIL 17, 2024

My teams read all of these books, they do good trainings, they go to conferences, but they were lacking these tiny little details, and, to be honest, even I struggled. That’s something where my PMs are not super trained right now. My designers are trained a little bit and they are getting better. She is rather a coach.

Product Research 273

Product Research User Testing Data Visualization Research Software 273

Mind the Product

OCTOBER 8, 2018

Understand Your Competitors Through Market Research. In Arunachalam’s case, as he was entering at the late majority stage of the sanitary pad market, he spent a lot of time understanding the strengths and weaknesses of his competitors before deriving his unique selling point – cost effectiveness.

Product Research 183

Product Research User Testing Marketing Weak Development Team 183

Product Management University

AUGUST 2, 2023

Sure, broader market research, competitive landscape, emerging technologies, etc., There’s only one framework and training curriculum that aligns product management, product marketing, sales and customer success to a common view of the customer. Is there more to it than this?

User Testing 130

User Testing Research Software Market Research Roadmap 130

DISQO

OCTOBER 15, 2019

The data only becomes really valuable in the hands of a healthcare professional, when it can be combined with your historical health records and other data points collected over time, your doctor’s specialized training, and the tools and ability to do additional testing. The intent is good: An affection for experimentation and efficiency.

Research Software 9

Research Software Feedback Software User Testing Market Research 9

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. Again the goal here is to treat this stage of the process as primary market research. Identify a market specific methodology. It’s okay if you are ‘terrible’ at it.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Gainsight

FEBRUARY 2, 2024

To solve this, companies today are turning to customer success training, guided by the logic that well-versed customers who take full advantage of your product will also be more successful. In short, customer training leads to customer retention. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

MAY 22, 2019

When building machine learning , large generic training models aren’t always the best. Meanwhile, I did a little bit of market research, and I found this problem wasn’t unique to New Relic or SaaS companies or really any size of business. I started prototyping this for him. So that’s one lesson.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Product Innovation Educators

JUNE 24, 2024

Useful link: Connect with Mary on LinkedIn Prepare for the next step of your product career by taking our training. For example, Mary had led a successful capital campaign to fund the construction of a new community center. See the three options.

Product Management 249

Product Management Product Manager User Friction Product Research 249

Intercom, Inc.

OCTOBER 15, 2020

Bob: I would say that I grew up and I was trained on the supply side, right? I would love to be part of that and I have many, many vacation interviews, because that’s the training case study we’re doing as we start to build out our training stuff is around vacations, because it’s just so horrible.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

DISQO

JULY 5, 2018

Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. As someone who did market research for a decade, the last half while at Toyota, I saw this first-hand. Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. As someone who did market research for a decade, the last half while at Toyota, I saw this first-hand. Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

Alchemer Mobile

JANUARY 12, 2024

At the same time, a No response might ask if you do this for health or training reasons. It’s also why the same Alchemer Survey solution you use in your department can work in any department in your organization – HR, marketing, market research, CX, product management or anybody trying to collect feedback.

User Testing 130

User Testing Feedback Software Customer Feedback Product Research 130

Userpilot

JUNE 12, 2023

TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. Typeform – best for long-form market research surveys. What are marketing surveys? Marketing survey templates in Userpilot. Book a demo to learn more.

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

Generation Focus

OCTOBER 15, 2018

This is my story of how I became trained in refugee status determination (RSD) interviews based on interrogation techniques used throughout Europe, and how I have applied this to market research interviews. Secondly, I was trained to interview refugees, more specifically minors.

User Testing 76

User Testing Product Research Research Software Customer Experience 76

DISQO

OCTOBER 15, 2019

The data only becomes really valuable in the hands of a healthcare professional, when it can be combined with your historical health records and other data points collected over time, your doctor’s specialized training, and the tools and ability to do additional testing. The intent is good: An affection for experimentation and efficiency.

Research Software 40

Research Software Feedback Software Product Research User Testing 40

DISQO

OCTOBER 15, 2019

The data only becomes really valuable in the hands of a healthcare professional, when it can be combined with your historical health records and other data points collected over time, your doctor’s specialized training, and the tools and ability to do additional testing. The intent is good: An affection for experimentation and efficiency.

Research Software 40

Research Software Feedback Software Product Research User Testing 40