Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

User Testing 88

User Testing Research Software Analytic Tools Feedback Software 88

Userpilot

OCTOBER 2, 2023

Generative vs evaluative research methods are two techniques for conducting user research when managing your product. Both UX research methods are different but provide valuable insights to help your product development process. Decide which new feature to work on by using in-app surveys with open-ended questions.

User Testing 98

User Testing Product Research Research Software Feedback Software 98

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software 88

Research Software Feedback Software Analytic Tools Onboarding KPIs 88

Roman Pichler

OCTOBER 6, 2020

What architecture patterns and technologies may be used? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board. How can the product be built?

Product Research 279

Product Research Technical Review Feedback Software Research Software 279

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mind the Product

JANUARY 22, 2019

What new opportunities could present themselves? Understanding Systems Thinking. Systems thinking is the culmination of stakeholder management, and organizational alignment. Noticing early indications of patterns of behavior can help product managers to plan ahead and work specific questions into their learning roadmaps.

Research Software 166

Research Software Product Research User Testing Data Visualization 166

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. In such cases, professional market research may work better for starters.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Userpilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. Optimizing your marketing strategy to cut costs.

Feedback Software 86

Feedback Software Research Software Analytic Tools User Testing 86

Userpilot

MAY 27, 2024

TL;DR Product thinking is the process of identifying problems and coming up with solutions by placing the user in the center. This practice also invites you to think of your business goals and current technology limitations. Identify and assess market opportunities, by researching market gaps and trends to tailor profitable products.

Research Software 88

Research Software Analytic Tools Feedback Software Data Visualization 88

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. What is Design Research? Design Research steps. ?

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Userpilot

JULY 10, 2024

Businesses invest heavily in product marketing through webinars, blog posts, and video content for a reason – it gets them notable results. If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. Both are vital for SaaS success.

Analytic Tools 85

Analytic Tools Feedback Software Research Software User Testing 85

Userpilot

APRIL 19, 2024

Looking for the best way to do market research? From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Get ready to empower your decisions with real-world market intelligence. Why should you do market research?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Alchemer Mobile

JUNE 17, 2024

Alchemer Pulse has turned our research strategy on its head,” said John Pimm, Chief Operations Officer at International Research Consultants (IRC). Alchemer Pulse has turned our research strategy on its head,” said John Pimm, Chief Operations Officer at International Research Consultants (IRC).

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

Intercom, Inc.

DECEMBER 18, 2019

“It’s our great privilege to help tell the Intercom story, to bring you the personal stories of the wonderful people behind our product” We also published five guides, covering every aspect of buying a live chat tool and how to implement it for sales and marketing. . Finding time to think. Fiona Lee, Lead Editor.

Research Software 30

Research Software Reporting Tools User Testing Customer Experience 30

Product Innovation Educators

DECEMBER 2, 2024

A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. AI Tool Integration The integration of AI tools, particularly through Mike’s custom ChatGPT model, serves as a catalyst for rapid product development.

User Testing 112

User Testing ChatGPT Feedback Software Research Software 112

Userpilot

OCTOBER 29, 2023

WTP helps SaaS companies choose optimum prices for their products to maximize profit. SaaS product teams also use it to prioritize features and evaluate the feasibility of new motions. One way to determine the willingness to pay is through market and competitor research. quality solutions.

Research Software 88

Research Software Feedback Software Analytic Tools User Testing 88

Userpilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. These insights help modern businesses understand customers, create targeted marketing campaigns, identify business opportunities, and enhance the customer experience. Visualize data to uncover insights. Analyzing data-driven insights.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Product Talk

SEPTEMBER 11, 2019

I was there to present my findings on how one of our business lines was doing. After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? My teams move markets.

Research Software 213

Research Software User Testing Data Visualization Feedback Software 213

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. So let’s talk about mini-research. Think of research as digging for gold. There is only the real world.

User Testing 107

User Testing Product Research Research Software Data Visualization 107

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Typeform is an intuitive and user-friendly tool that empowers you to create engaging and interactive feedback surveys.

Feedback Software 17

Feedback Software Data Visualization Customer Feedback Analytic Tools 17

Userpilot

SEPTEMBER 15, 2023

TL;DR Concept testing evaluates an idea before it’s introduced to the market to gauge its potential success. Concept testing helps to build customer relationships, understand customer needs , and gather market research data to drive decision-making. Book a demo and get started! What is concept testing?

User Testing 86

User Testing Feedback Software Product Research Analytic Tools 86

Intercom, Inc.

MAY 17, 2018

In short, JTBD is a research process that helps uncover a customer’s motivation for buying your product – the “job” your product is“hired” to complete. All of a sudden, we start to talk through what’s wrong with the notch, and then talk about what else was going on, and I learn that he actually needed to build an Android app.

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Userpilot

JULY 17, 2024

Eight detailed persona examples to inspire your user research. TL;DR A user persona is a fictional character representing a user type based on user research to ensure user-centered product design. Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools.

User Testing 88

User Testing Research Software Data Visualization Feedback Software 88

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

Research Software 62

Research Software Feedback Software User Testing Product Research 62

Userpilot

MAY 1, 2024

Userpilot can help you monitor user behavior and collect qualitative feedback with in-app surveys. User research methods to identify user requirements Analyzing user needs is an integral part of building a product that stands out from the crowd. Here are a few user research techniques that’ll come in handy: 1. Book a demo now.

User Testing 86

User Testing Feedback Software Analytic Tools Research Software 86

Mind the Product

NOVEMBER 13, 2017

Jordan Bergtraum is a management consultant with over ten years of experience in the B2B SaaS industry, mostly as a head of product for various organizations in the legal, education, facilities management, and pharmaceutical spaces. Tesla vs Software Companies. Not one person in the audience raises their hand. This is normal.

Research Software 139

Research Software Product Management Product Manager Management 139

BrainMates

SEPTEMBER 22, 2021

An indicator that your organisation is at this stage is when research and design activities, while valued, sit outside the product development cycle. Why research furniture online or in-store when you can evaluate it virtually in the context of your own home or aspirationally elsewhere. The Challenge. The Approach.

User Testing 96

User Testing Research Software Product Research UX 96

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. As with all marketing efforts , positioning should be driven by the customer and their needs. Analyze your competitors.

Research Software 91

Research Software Feedback Software Analytic Tools Positioning 91

Userpilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Not sure where to begin?

Analytic Tools 79

Analytic Tools Research Software Feedback Software User Testing 79

bpma ProductHub

OCTOBER 16, 2016

There are examples of companies doing both across many industries: Tesla drives the electric-car industry forward with range, luxury, style, battery technology and radar-based self-driving technology. Separate your team’s time and skills for researching innovation and driving execution. On Product Management, 2016 and Beyond.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

The Product Coalition

JUNE 11, 2020

In the present scenario, social distancing and personal hygiene are the keys to unlock the spread of the contagion. Emphasis on contactless medical care drives the healthcare centres to look up to the IoT solution providers for an effective approach to tackle chronic diseases.

Research Software 78

Research Software Healthcare Reporting Tools Data Visualization 78

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. What are market gaps? Book the demo!

User Testing 84

User Testing Data Visualization Feedback Software Research Software 84

Userpilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. Start building your localization strategy by identifying the right market.

Research Software 75

Research Software Analytic Tools User Testing Customer Experience 75

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Apply the following pattern of the product validation framework to your product development and you will have more clarity, and focus, and you will create a solution that people actually want.

User Testing 146

User Testing Feedback Software Product Research Research Software 146

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning? How do we win?

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Weak Development Team Product Strategy Strategy Development 130