Intercom, Inc.

JANUARY 12, 2021

From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

The Product Guy

FEBRUARY 24, 2025

With AI automating workflows and tools making data analysis seamless, what will truly set product managers apart in 2025? While technical skills are still essential, the ability to influence, negotiate, tell compelling stories, and lead with empathy is now a critical differentiator. So, what does this shift mean for product managers?

Technical Review 150

Technical Review Product Management Product Manager Differentiation 150

The Product Guy

APRIL 9, 2019

The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. After all, many product managers tend to treat a strategy as something that’s scared and driven top-down from the executive management level. Journey Into the World of Strategy.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

The Product Guy

FEBRUARY 13, 2020

Challenges due to hypergrowth. Onboarding: A huge number of hirings, from C-Level to PMs and Tech lead Process-oriented, not mission, not goals Purpose lost: make new employees impact the team as soon as possible No feedback-loop with new employees. Regarding continuous delivery: Very technical focus (e.g. Better Decisions.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Product Innovation Educators

FEBRUARY 17, 2025

The product manager’s path to influence Watch on YouTube TLDR In my recent conversation with Francesca Cortesi, CPO, we explored why the popular phrase “CEO of the product” can be misleading for product managers.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Guy

AUGUST 1, 2019

A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. THE CHALLENGE.

Weak Development Team 373

Weak Development Team Software Review Technical Review Onboarding KPIs 373

The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. The four memorable moments below taught me, and continue to teach me these lessons.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Product Innovation Educators

JANUARY 20, 2025

How product managers can make OKRs drive real results Watch on YouTube TLDR In my recent conversation with Ben Lamorte, the world’s most experienced OKR coach and founder of OKRs.com, we explored how product managers and leaders can transform their approach to Objectives and Key Results (OKRs).

Systems Review 282

Systems Review Framework Customer Experience Technical Review 282

The Product Guy

FEBRUARY 20, 2025

Shift from fixed yearly planning to rolling quarterly reviews to allow flexibility in roadmap decisions. Heres a sneak peek: Q: Im new to product management. Apply for Associate Product Manager (APM) programs designed for career changers. Translate technical details into user-friendly language using real-world analogies.

Vision 195

Vision Onboarding KPIs Data Visualization Marketing 195

Lenny Rachitsky

OCTOBER 22, 2024

I suspect this is the edition most of you have been waiting for: in-depth compensation benchmarks for product manager roles by level. Salary transparency is an increasingly important topic in tech, as professionals are keen to maximize their compensation, and companies are looking to hire and retain top talent. Also, a few surprises.

Data Visualization 132

Data Visualization Product Management Product Manager Product Research 132

Product Management University

SEPTEMBER 11, 2024

Learn Targeted Skills in Small Chunks On the Go Today, Product Management University announced the availability of 15 new micro learning courses for high technology product managers in B2B. Product Management University micro learning courses are offered in live virtual, onsite and on-demand e-learning formats.

Product Management 264

Product Management Product Manager User Testing Technical Review 264

The Product Guy

MARCH 26, 2019

Because I’m not Oprah and Product Management is a dialogue, not a show. They saw the title would be design review or feature review, but what did that really mean? The Oprah’s Favorite Things method lead to a lot of Product Manager bad habits. She loves mobile apps, exploring new tech, and sticky notes. Conclusion.

Product Management 360

Product Management Product Manager Technical Review Management 360

Alchemer Mobile

APRIL 21, 2021

Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Ratings, Reviews, and Interactions.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Product Management University

DECEMBER 11, 2024

In a similar fashion, AI is changing how product managers learn best practices, and it will all be for the better when you see the results. Common Scenarios Before & After AI Here are a few common product management scenarios that exemplify the stark difference between learning best practices before and with AI.

Product Management 130

Product Management Product Manager User Testing Management 130

Product Talk

DECEMBER 4, 2024

The trouble is, you might not know until you spend some time reviewing your specific backlog. Tweet This If you’re a product manager who’s coming into a new team, chances are high that you’re inheriting a backlog. . Tweet This If you’re a product manager who’s coming into a new team, chances are high that you’re inheriting a backlog.

ChatGPT 249

ChatGPT Data Visualization Product Research Feedback Software 249

Userpilot

OCTOBER 19, 2024

It is tailored for product teams who need to send NPS surveys inside their app and analyze it without technical expertise. 3 Delighted for e-commerce, tech, and non-profit teams Creating NPS surveys with Delighted. Qualtrics is a highly robust experience management platform.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Product Innovation Educators

AUGUST 14, 2023

How to solve common dysfunctions in product management Today’s guest is Ben Foster, the Co-Founder and Executive Chairman at Prodify. Ben has led successful technology products for the last 25 years. He  He is also the co-author of Build What Matters: Delivering Key Outcomes with Vision-Led Product Management.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Over half (56%) of respondents encounter difficulty finding the right personnel to manage customer engagement efforts.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Product Innovation Educators

AUGUST 5, 2024

How product managers should use the five-step model for creating team culture Watch on YouTube TLDR Product managers often face the challenge of significant responsibilities without formal authority. Consider the rapid advancement of technology in recent decades. As product managers, we must navigate both these realms.

Technical Review 297

Technical Review Product Management Product Manager Leadership 297

The Product Guy

AUGUST 15, 2019

Before my first year of product management, I had lots of preconceived notions about product management. These came from watching other product managers, reading books, attending meetups, and talking to other people in the tech industry about what product managers did. About Hannah Kim. Better Decisions.

Product Management 354

Product Management Product Manager Software Review Management 354

Melissa Perri

JULY 23, 2024

For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. At all of them, I start understanding the current state of Product Management. I review strategies and roadmaps. Other Times, it's due to a lack of skill set in product leaders.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Alchemer Mobile

OCTOBER 14, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Ian Hassard, senior manager of product management at Auth0.

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Spice Catalyst

JANUARY 13, 2025

[link] Key Points Technological advancements like AI, robotics, and efficient hydrogen production are driving significant changes and societal disruptions. Effective product management requires understanding customer needs deeply and employing a structured process to enhance product success.

Technical Review 78

Technical Review Management Management Technology 78

Userpilot

NOVEMBER 17, 2024

It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Additionally, product managers and designers mostly want to implement product analytics themselves. Think about Apu, the ever-diligent Kwik-E-Mart owner. But why bother fixing it? ” signs actually work.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Product Talk

MAY 4, 2022

For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. It’s not about finding the right tech stack; it’s about finding the tech stack that works for your team.

Research Software 238

Research Software Feedback Software Product Research Data Visualization 238

Lenny Rachitsky

NOVEMBER 12, 2024

For more: Hire your next product leader | Favorite Maven courses | Lennybot | Podcast | Swag Subscribe now I believe the future of product management looks like Tal Raviv. He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers).

Product Research 107

Product Research Reporting Tools Data Visualization Research Software 107

Product Innovation Educators

NOVEMBER 30, 2020

What product managers need to know about selecting and managing projects. This is the next episode in the series on a product management body of knowledge I’m doing every-other-week. Our guest, who also authored the portfolio management chapter of the PDMA BoK book, is Steve Atherton.

Systems Review 293

Systems Review Technical Review Product Management Product Manager 293

Alchemer Mobile

APRIL 14, 2022

Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of North America Emerging Sales, Snap. . Data included: Ratings and reviews. Popular phrases.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. The language we use shapes our world. Know the scope of the issue. Share the work.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. The top challenges of product management.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

The Product Guy

MARCH 12, 2025

You’re Stuckand It’s Because You’re Playing by the Rules In product management, youve been told to follow the rules: stick to the roadmap, build consensus, and hit your OKRs. Every meeting becomes a performance review rather than a space for creative problem-solving. OKRs should serve the strategy, not dictate it.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

The Product Guy

NOVEMBER 21, 2018

One method that Product Managers are turning too is the Customer Advisory Board. Customer success managers are often the best source of great candidates. Invite members : Once you have a shortlist, get customer success managers to introduce the idea to the customer first. Enlist help from colleagues in nominating CAB members.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease. Payments become much more flexible to manage with integrations such as Stripe. Maintain momentum by bridging your tech stacks.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209