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Everything you need to know about Pulse AI for customer experience 

Alchemer Mobile

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

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40+ Amazon Product Manager Interview Questions

The Product HQ

Getting ready for a product manager interview is nerve-wracking since you may be bombarded with tons of complex questions. The largest organization among them is Amazon, and to prepare for it, you need to practice with various Amazon product manager interview questions. Dive Deep – What is the most complex product you’ve managed?

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

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Change the Game in 5 Minutes: Janine Snead Achieves Consistency Through Automation

Gainsight

Janine, why did you need to change the game in terms of how IBM manages clients? Fourth, we have customers that can’t cover with dedicated CSMs due to capacity. We are using Gainsight to segment tech-touch from high-touch to ensure all of our accounts are adopting so they don’t churn. Technical skills matter a lot. .

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5 Best Design and Innovation Consulting Firms to Work With in 2021

UX Studio: Product Management

We are aware that many companies choose their path and manage the challenges themselves. As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. That’s one approach to problem-solving.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

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How to be a Great Product Manager According to Experts at Dropbox, Stripe, and Concur

Alchemer Mobile

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? I’m a product manager at Stripe.