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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

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Lessons from GitLab: Implementing Customer Success Operations At Scale

Gainsight

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Jeff is the Senior Manager of Customer Success Operations. . Systems enablement. Operational reporting.

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How to Avoid Costly Surprises in Connected Product Design

Mind the Product

After years of seeing companies head down the wrong path, we’ve come up with a short list of considerations for product engineers and managers to take into account when designing, or hiring a development team to create, a connected hardware product. Many companies forget that it is advisable to keep product specifications restrained.

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Crowdtesting – all you need to know

Usersnap

Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions. You can specify a system for bug reporting. This can be a test manager from your organization. Technical configurations on application and test environment must be done.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Employee onboarding.

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How to be a Great Product Manager According to Experts at Dropbox, Stripe, and Concur

Alchemer Mobile

How do you manage executive expectations, customer expectations, and technical resources? How do you promote gender diversity in the product management field? I’m a product manager at Dropbox , and I have been a product manager now for about just under 10 years. I’m a product manager at Stripe.