Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

Agile 261

Agile Product Research User Testing Feedback Software 261

Roman Pichler

SEPTEMBER 11, 2023

This includes a sound understanding of the market, the user and customer needs, and the competition as well as solid product management skills such as the ability to develop an effective product strategy and an actionable product roadmap (as I explain in more detail in the article The T-Shaped Product Professional ).

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Roman Pichler

APRIL 13, 2021

While it’s helpful to be aware of the indicators that may be commonly used for the type of product you manage, it would be a mistake to blindly adopt them. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. Step 3: Add Health Indicators. Less is More.

Feedback Software 264

Feedback Software Data Visualization Analytic Tools Research Software 264

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. If the score goes down, it is presumed that marketing and product work needs to be done. Sentiment is the emotion behind customer engagement. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. It’s also supports flexible methods that can be easily applied to your project, and it can support the management of expenses, overall costs of production and risks. The next step is Creating a Plan.

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. How do Product Portfolio Strategy and Product Portfolio Management Relate? As its name suggests, product portfolio management is the process of managing a group of products.

Weak Development Team 269

Weak Development Team Strategy Software Review Vision 269

Userpilot

APRIL 26, 2024

You’re looking to track your customer data and build your sales and marketing efforts around it. Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. Amplitude for path and A/B testing analytics.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Software Review 105

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! If you’ve been paying attention to any loud marketing efforts over the last few years, you have definitely heard about multi-cloud.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Roman Pichler

MAY 11, 2021

While internal stakeholders such as marketing, sales, and support play an important role in successfully offering a product, it would be wrong to try to please them and to say yes to all their ideas and requests. Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 350

Weak Development Team Product Research User Testing Customer Experience 350

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? TL;DR Customer experience management software is a tool or suite of tools designed to help businesses manage, track, and optimize customer experiences. Search no further. Research the available options.

Analytic Tools 103

Analytic Tools Feedback Software Research Software Reporting Tools 103

Userpilot

NOVEMBER 28, 2024

With so many options available, how do you choose the right session recording software for your team? Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available). This article aims to simplify the decision-making process. G2 rating: 4.5/5

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

JULY 29, 2024

What’s a cost-effective way to manage and grow a product ? Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Roman Pichler

OCTOBER 6, 2020

Which market and market segment should the product address? Whenever you create a brand-new product or when you make bigger changes to an existing one, like taking it to a new market , you will benefit from using a dedicated, timeboxed product discovery period. What problem should it solve, or which benefit should it create?

Product Research 281

Product Research Technical Review Feedback Software Research Software 281

Roman Pichler

MAY 3, 2023

You should be aware of new trends, be able to make an informed guess if they are likely to impact your market and product, and decide if a technology needs to be further investigated. This usually doesn’t require in-depth technical skills like being able to write code or understand how a specific machine learning framework is used.

Research Software 251

Research Software Technical Review Technology Product Research 251

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. It’s marketing. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. App marketing at its most basic. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

JULY 10, 2024

Customer experience (CX) is central to product management and the success of your SaaS platform. And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. What is a funnel-tracking software solution?

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Alchemer Mobile

NOVEMBER 22, 2022

Apps that are not user-friendly have no place in the fiercely competitive app market. There is already widespread mistrust towards many web applications due to misuse of the private information. Email marketing is still a great way to re-engage customers. Distracting in-app messages. Invasion of privacy. Simple—ask them.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

Alchemer Mobile

APRIL 9, 2020

Why are more people leaving reviews? The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. App Ratings and Reviews. Above all, benchmarks can help you understand why. Why is sentiment changing?

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Userpilot

AUGUST 18, 2024

Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. TL;DR Click tracking software records and visualizes user interactions, such as clicks, scrolls, or screen taps on a website, app, or email. Try Userpilot. Get a demo. A/B testing tools.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. What are the typical roles and responsibilities of product managers and product marketing managers?

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers.

Research Software 104

Research Software Feedback Software User Testing Product Research 104

Userpilot

NOVEMBER 17, 2024

Kevin has almost a decade of experience working at some of the world’s most innovative software companies. It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Additionally, product managers and designers mostly want to implement product analytics themselves.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Intercom, Inc.

JUNE 3, 2021

And it had a lot of guidance about adapting to change, about managing your burn, all of the classic things you’d expect to do in advance of a global pandemic, and all of the things we’ve gotten quite used to. And then there are other products where it’s like, “I wouldn’t dial up the marketing just yet.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Our product, marketing, and customer service software helps companies make predictive decisions based on real-time measurement of their customers’ voices. Supporting tech. Rightpoint. Kin + Carta.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Coalition

MARCH 15, 2021

with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already. Circles is a product framework I learned about from some product managers at Google. To do this on the fly is a keystone habit for good product management at Whispir.

Development Team Review 192

Development Team Review Research Software Product Research Reporting Tools 192

The Product Coalition

DECEMBER 21, 2021

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. In 2021, Product Managers are in high demand and the talent war is rife.

Product Manager 173

Product Manager Product Management Weak Development Team Management 173

Userpilot

AUGUST 26, 2024

Cledara is a SaaS management platform designed to help businesses manage and optimize their tool stack usage. You import your software subscriptions and can monitor all your spending, approve purchases, automate renewals, and control access from one place. There’s always a limit to how many CS managers you can hire.

Feedback Software 104

Feedback Software User Testing Customer Communications Software Review 104

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. There’s a lot of change management involved in introducing a new product to a team. We felt the most impactful way to answer these questions would be in how we marketed Switch. Removing technical barriers within the onboarding process.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Roman Pichler

AUGUST 12, 2024

But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members. These require the relevant marketing, sales, support, legal, finance, and operations know-how—depending on the type of product and the company structure.

Weak Development Team 199

Weak Development Team Feedback Software Software Review Product Research 199

Alchemer Mobile

MAY 3, 2022

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Jason Pace, former Senior Architect at Alkami Technologies and now current Software Engineering Manager at Apptentive. From talking about the Texas Longhorns to what makes good BBQ, Robi and Jason talk about how tradition breeds long-lasting fan loyalty.

Technical Review 246

Technical Review Software Review Download Software Engineering 246

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. One of the last stages of writing a book is inviting reviewers to comment on the full manuscript. I didn’t want to write yet another thought leader book on how to do product management.

Product Research 288

Product Research Books User Testing Research Software 288