Leadership Telecommunications User Friction 
Userpilot
JULY 25, 2024
They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager, specifically a customer retention manager, tackles tasks centered around keeping clients happy and preventing them from churning or discontinuing service.
Userpilot
AUGUST 30, 2023
It’s 2023, and customers have options. This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. Product management and leadership speakers. But how do you do that?
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Userpilot
JUNE 12, 2024
Below, you’ll uncover best practices to help you become a geek: Deeply understand the market and customers : Conduct thorough market research , analyze competitor offerings, and engage with customers directly to gain insights into their needs, pain points, and desired solutions. charts, surveys, event-tracking, etc.)
Userpilot
JULY 11, 2024
They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. A retention manager, specifically a customer retention manager, tackles tasks centered around keeping clients happy and preventing them from churning or discontinuing service.
Userpilot
JULY 28, 2024
They develop strategies to reduce customer churn (the rate at which customers stop using a service) and increase customer loyalty. Being a great retention manager involves a multifaceted approach that focuses on both data-driven strategies and fostering a positive customer experience.
Userpilot
JUNE 17, 2024
You progress by showcasing exceptional leadership, strategic vision, and the ability to navigate complex challenges. You progress by showcasing exceptional leadership, strategic vision, and the ability to navigate complex challenges. Where you live can have a big impact on how much you make as a product strategist.
UX Studio
JANUARY 24, 2024
She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. We also talk about the journey and importance of Women in Tech supporting gender diversity and leadership in the tech industry.
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