Roman Pichler

MARCH 12, 2018

How do you best lead the stakeholders and development team as the person in charge of the product? One way to answer this question is to avoid unhelpful but common leadership styles. As its name suggests, this leadership style mediates between different parties and tries to broker a deal. Recognise Your Leadership Bias.

Weak Development Team 220

Weak Development Team Customer Experience Leadership Workshop 220

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. For instance, you might show the individuals how they can make effective strategic product decisions, create an actionable product roadmap, and effectively use the right KPIs.

User Testing 336

User Testing Product Research Weak Development Team Customer Experience 336

Roman Pichler

JULY 11, 2016

Manage the Product, not the Team. Focus on your job as the product manager or product owner, and manage the product, not the team. Treat the Team as an Equal Partner. The team members are not your resources but the people who create your product. Assume that the team members want to do their best.

Weak Development Team 160

Weak Development Team Development Research Software Feedback Software 160

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 321

Weak Development Team Product Research Customer Experience Workshop 321

Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

KPI 307

KPI Data Visualization Weak Development Team Customer Feedback 307

Roman Pichler

AUGUST 12, 2024

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members.

Weak Development Team 198

Weak Development Team Feedback Software Software Review Product Research 198

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

Roadmap 170

Roadmap Weak Development Team Leadership Research Software 170

Roman Pichler

APRIL 19, 2017

It’s all too tempting to fall back onto less skilful habits and become impatient, tense and stressed, say something we regret afterwards, or pass on the pressure to the development team. Challenging situations are great opportunities to grow as a human being and by doing so, you increase your leadership power. Trust me.”.

Leadership 173

Leadership Weak Development Team User Testing Product Research 173

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1] I certainly don’t intend to make anyone feel bad.

Product Research 261

Product Research Product Manager Product Management Customer Experience 261

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. As a rule of thumb, avoid meetings with more than ten attendees when you have to make high-impact decisions and/or rework the product strategy , product roadmap , or product backlog.

Weak Development Team 287

Weak Development Team Product Manager Product Management User Testing 287

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Manager 246

Product Manager Product Management Weak Development Team Management 246

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. What the Scrum Master Should NOT Do.

Reporting Tools 339

Reporting Tools Feedback Software Weak Development Team Product Research 339

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 199

Weak Development Team Customer Experience Technical Review Product Research 199

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 199

Weak Development Team Customer Experience Technical Review Product Research 199

The Product Coalition

FEBRUARY 5, 2021

Setting an awesome strategy without building the enablers to executing on it is just a pipe-dream. And too often I’ve seen poor leaders resort to micro-management, HIPPO, and dictatorship in order to fulfil their strategies. As a result, I’ve come to value 5 different aspects of product leadership.

Leadership 149

Leadership Technical Advisors Product Research Weak Development Team 149

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. 1 Poor definition of value proposition and feature focus. 2 First-mover disadvantage.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Product Innovation Educators

SEPTEMBER 4, 2023

A four-layer framework to create a winning product strategy Today we are talking about creating product strategy. Bob is the author of the book Creative Strategy Generation. He has since founded and leads the Strategy Generation company. Product strategy is doing that at a product level. Our guest is Bob Caporale.

Product Strategy 123

Product Strategy Strategy Weak Development Team Framework 123

The Product Coalition

JULY 5, 2023

It forced me to question a belief, as a product leader, I treated as an absolute — that products always require roadmaps. Do you think every company and product needs a roadmap?” While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case.

Roadmap 129

Roadmap Product Research Weak Development Team Customer Experience 129

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. Share Leadership and Credit. These are team goals that get shared across the company.

Engineering 162

Engineering Weak Development Team Customer Experience User Testing 162

The Product Coalition

JUNE 9, 2021

Photo by Denise Jans on Unsplash There is a misconception that building a roadmap will define a product’s future. But a roadmap doesn’t create a clear view of the future. Your vision of the future should bring clarity to your roadmap. People usually build roadmaps by throwing a bunch of unrelated projects onto a schedule.

Vision 114

Vision Roadmap Customer Experience Weak Development Team 114

The Product Coalition

JULY 16, 2023

In my first official product role, which I got to after managing large dev teams and a business-related role, I managed alone a product with a development team of ~40 people. My personal passion is to bring back this very important dimension into product management and leadership.

Strategy 136

Strategy Product Manager Product Management Management 136

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

Weak Development Team 156

Weak Development Team Product Research Workshop Customer Experience 156

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. As part of that partnership, they’re going to demand more from you in terms of roadmap and key integrations.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

JANUARY 16, 2022

When creating your roadmap, you need to consider what’s important to the company (not just to the product) and what is the best way to make progress across these multiple needs. These are the exact questions you need to ask when creating your roadmap. In startups, it is actually the company roadmap.

Roadmap 150

Roadmap Data Visualization Customer Experience User Testing 150

The Product Coalition

NOVEMBER 18, 2022

I’ve been on a journey when it comes to PM development frameworks. Strategy, roadmap, feature requirements and delivery Enabling capabilities A breakdown of some of the skills required to be better at the above. Leadership behaviours Some traits which are ‘above and beyond’ and highlight that a person is capable of stepping up.

Weak Development Team 118

Weak Development Team Framework Development Product Manager 118

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 126

Weak Development Team User Testing Customer Feedback Customer Experience 126

Roman Pichler

FEBRUARY 6, 2018

The Product Leadership Conundrum. But you can’t accomplish it on your own and rely on the development team and stakeholders. The former describes the problem that users want to see addressed, for example, lose weight , or the benefit that users want to obtain, for instance, reduce the risk of developing diabetes.

Weak Development Team 158

Weak Development Team Technical Review User Testing Workshop 158

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? This comprehensive guide empowers you to harness the power of digital transformation strategies, propelling your business toward a thriving future. What are digital transformation strategies?

Enterprise 121

Enterprise Research Software Feedback Software Strategy 121

Roman Pichler

JUNE 6, 2023

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. Pete, the marketer, agreed to rework the marketing strategy to support the next major release. But this is hardly a recipe for success. Instead, they may even get worse.

Construction 185

Construction Customer Feedback Framework User Testing 185

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I So either we work together to understand your objectives, call them goals if you’d like, and the outcome you are looking for from the product, or we will end the discussion, and you won’t get a committed set of work on the roadmap.” So, what is an outcome-oriented roadmap?

Roadmap 113

Roadmap Feedback Software Onboarding KPIs User Testing 113

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. The other stuff, the stuff that we’re not planning on working on, doesn’t match that broader strategy… We are aware of it. Join the support team and answer a few tickets yourself.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. It’s very transparent, very collaborative, and filled with really smart, amazing people.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 190

Product Research User Testing Weak Development Team Customer Experience 190