Product Bookshelf

APRIL 15, 2024

A good strategy consists of a diagnosis, guiding policy, and coherent actions. ” is rivaled only by “What is a roadmap?” Product strategy tends to be mysterious because it is typically associated with executive leadership, large-scale bets, and major inititiaves. Why is product strategy so hard?

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

The Product Manager Coach Blog

MAY 7, 2024

These titles may sound similar, but they encompass different levels of organizational expertise and leadership. Mentorship and Leadership: Guiding and developing the next generation of product leaders, providing mentorship, sharing insights, and fostering professional growth among junior product managers. Which one is right for you?

Product Management 52

Product Management Product Manager Data Visualization B2C 52

Intercom, Inc.

MAY 20, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

Development 223

Development Leadership Customer Experience Vision 223

Product Culture

MARCH 1, 2023

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Customer Feedback 52

Customer Feedback Naming User Testing Roadmap 52

Mind the Product

FEBRUARY 19, 2019

Mandating change from the senior leadership team certainly increases the chances of success, but such a transformation still requires insights into what changes should actually be made, and why. Internal pressure comes from the team members who are delivering company objectives. How Does Product Management Enable Digital Transformation?

White Paper 127

White Paper Analytic Tools Technical Review Data Visualization 127

ProductPlan

NOVEMBER 3, 2021

You don’t need a 24-hour policy where you promise to answer any text within 15 minutes. Sharing a clear, up-to-date roadmap. Finally, a great product manager builds and shares a roadmap that answers the team’s strategic questions. Building a Team of Effective Product Managers (and a Path to Product Leadership).

Weak Development Team 98

Weak Development Team Product Research Customer Feedback Feedback Software 98

The Product Coalition

APRIL 12, 2021

The predefined topics will consist of a short presentation on a specific topic (roadmapping, bias in user research, AB testing, etc) followed by questions and experience sharing by other members. Team buildings: at Aircall we updated our HR policy for every department to have a team building every quarter.

Customer Experience 114

Customer Experience Product Management Product Manager User Testing 114

Mind the Product

MARCH 12, 2020

Product ops’ Primary Responsibilities: Engineering, design, product team communication / announcements / reinforcing process, policies, and practices. Worked with support leadership to develop a weekly support call between product managers + support team leaders to triage support tickets. How Product Ops Resolved the Problem.

Product Research 192

Product Research User Testing Weak Development Team Customer Experience 192

The Product Coalition

APRIL 2, 2022

We need to shift between priorities, sometimes “interfering” with our roadmaps and plans, but the ability to adapt to this constant stream of changes is essential. I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome.

Product Management 156

Product Management Product Manager User Testing Customer Experience 156

Intercom, Inc.

JANUARY 8, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

Leadership 152

Leadership Customer Experience Vision Positioning 152

The Product HQ

JUNE 20, 2024

For example, in my last role as the product manager, I delivered a product in the most challenging circumstances with my technical knowledge and leadership style. Leadership and Management Questions Product managers are always leaders, even at the base of their careers. Why do you want to leave your current company?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

The Product Coalition

JUNE 3, 2021

These statements distill thousands of data points into something much more straightforward and valuable for your leadership team. Your executive team’s desired roadmap. Or better yet, all roadmaps. His last performance review was all about this roadmap. Basecamp’s recent company policy change is a perfect example.

Feedback Software 173

Feedback Software Data Visualization Research Software User Testing 173

The Product HQ

FEBRUARY 1, 2023

TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. As a technical program manager, you communicate with product managers, leadership teams, and external vendors. Technical program managers demonstrate leadership and team building with key stakeholders to ensure successful project delivery.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product HQ

MAY 10, 2024

The managerial side of the job demands you to have sufficient knowledge of key aspects such as: Developing a product roadmap Leading cross-functional teams Handling product security and privacy requirements As API product managers, you must understand the specific needs of customers and align your business goals to satisfy those needs.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Data Visualization 52

ProductPlan

MAY 7, 2019

Roadmaps. / How confident is the leadership team that they can identify a single metric truly representative of future success? The leadership team looked at various metrics, identified which one was most beneficial and decreed everyone should concentrate on THAT. An outcome-based roadmap sounds like a good idea.

Customer Experience 98

Customer Experience User Testing Weak Development Team Roadmap 98

ProductPlan

FEBRUARY 10, 2022

Furthermore, these changes impact every employee, sparked by a significant overhaul of leadership, introducing disruptive new technologies, adhering to new policies or regulations, or experiencing mergers and acquisitions. Fundamental, seismic shifts that shake the foundations and unsettle the ground workers thought were immovable.

Reporting Tools 52

Reporting Tools Management Management Vision 52

The Product HQ

JUNE 1, 2024

Data was becoming necessary for their product roadmap, executive-level decisions, and information on their paid marketing campaigns. A data product manager may have to perform duties from company policies, labor legislation, labor laws, and career development to managing employees’ benefits packages.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Userpilot

AUGUST 19, 2024

This involves gathering detailed customer feedback through different channels and collaborating closely with internal teams to ensure that customer needs and insights are integrated into the product roadmap and design processes. It covers leadership, service strategy, and operational efficiency.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

JANUARY 12, 2023

It is a complex process that requires strong leadership and commitment from all stakeholders. This includes creating meaningful communication channels between employees and leaders, providing resources to help employees develop their skills, and implementing processes and policies that promote trust and collaboration.

Artificial Inteligence 132

Artificial Inteligence Data Visualization Analytic Tools Research Software 132

Split

MARCH 20, 2024

This helps ensure adherence to change management policies while empowering developers through faster feature rollout. This helps streamline the process of adjusting rollout plans based on learnings, without derailing roadmaps. Structured flows allow authorized approvers to assess releases against predefined acceptance criteria.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

ProductPlan

APRIL 23, 2019

Roadmaps. / Other than executive leadership, no other part of the company is as focused on big-picture strategy like the product team. Why Most Outcome-Based Roadmaps Fail (and How to Keep Yours From Doing the Same). An outcome-based roadmap sounds like a good idea. An outcome-based roadmap sounds like a good idea.

Feedback Software 83

Feedback Software Research Software Product Management Product Manager 83

Product Bookshelf

NOVEMBER 19, 2020

Perri helps the leadership team identify their lack of a product strategy, experienced product managers, and a process to support being product-led. Organization : Supporting everyone with the right organizational policies, culture, and rewards to allow product management to thrive. The Product Manager Role. The Product Organization.

Product Research 62

Product Research User Testing Research Software Customer Experience 62

Mironov Consulting

JULY 28, 2022

Know the existing roadmap is optimistic, and already exhausts all engineering & design bandwidth.    Our first healthcare customer will have a stack of new-to-us pharma regulatory and audit requirements; HR policies in Europe are very different from the US.  So Or work through the backlog.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. This concept is not new to leaders but might be new to the realm product leadership.”

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

ProductPlan

NOVEMBER 25, 2020

If you’d like to delve more deeply into crisis leadership strategies, I recommend this article from ProductPlan’s Chief Executive Brad Wills: A CEO’s Tips for Resilient Leadership During Challenging Times. They’re recovering from that struggle. And they will emerge stronger from it.

Research Software 119

Research Software Product Management Product Manager Product Research 119

The Product Coalition

JUNE 5, 2018

We find that the strategic and larger projects are often driven by the leadership team and not customer feedback; this is especially true if you are pushing the boundaries and solving market problems in a new way. The best way to do this is to put a Product Feedback Policy in place. Further reading ?—?

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60

Intercom, Inc.

APRIL 25, 2019

New employees are onboarding at an astonishing pace, and leadership is developing fresh policies to deal with new issues as they arise, addressing everything from expense reports to employee benefits. If selling to SMBs requires one roadmap and enterprises demand another, it may stretch your resources too thin.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

The Product HQ

MAY 10, 2024

If you are already doing a job, you must acquire relevant experience in data science, data analytics, product development, and product strategy and roadmaps. Yes, it is challenging to get into product management due to the need for a diverse skill set, including technical knowledge, business acumen, and leadership abilities.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

UserVoice

AUGUST 7, 2018

Is it people, process, policies, vision, etc? Unlike other leadership roles, we’re not generally empowered to just tell people what to do; and unlike most individual contributors, we don’t directly have someone telling us exactly what to do or how to do it. The One Question. What Could Inhibit My Ability to Succeed?

Customer Experience 100

Customer Experience Product Research Data Visualization Vision 100

PMLesson's Ace the PM Interview

MAY 5, 2020

Responsibilities Product managers are responsible for understanding user needs, setting the product roadmap, working with engineering and design to deliver features. PMMs also work very cross-functionally, working with PMs, design, Sales, Legal, Public Policy and business development. Robin is a current Google PM and former Google PMM.

Product Marketing 52

Product Marketing User Testing Marketing Analytic Tools 52

ProductPlan

JULY 21, 2021

While “office hours” or an “open-door policy” might sound good in theory, there’s little likelihood a remote coworker will take you up on that offer. And there is no better Rosetta Stone for the team than an accurate product roadmap. Roadmaps are critical to successful hybrid work.

Reporting Tools 52

Reporting Tools Product Management Product Manager Customer Experience 52

ProductPlan

DECEMBER 3, 2020

As you to tackle biases within yourself and your company policies and structure, keep these ideas in mind: Awareness: The first step in overcoming cognitive bias begins with awareness. You can’t reduce bias if you don’t recognize it first. We will : continue to listen and grow with the world around us.

User Testing 105

User Testing Product Management Product Manager Customer Experience 105

Mironov Consulting

APRIL 7, 2018

We all know that a broad sampling of direct users is important, but somehow not as important (or as urgent) as other product tasks at hand: account escalations, rearranged priorities, stories/epics/features, technical spec reviews, launch meetings, budget battles, roadmap presentations, retrospectives, pizza for the team.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

ProductPlan

MARCH 13, 2019

As you speak with colleagues in development, sales, operations, customer service and the executive team, you’re looking for positives and negatives related to the key traits that matter: Leadership. Regular updating, presentation and communication of the product roadmap. Insight & Analytical Thinking. Thoughtfulness.

Product Management 87

Product Management Product Manager User Testing Product Research 87

Gainsight

OCTOBER 22, 2018

First, why not take a look at this video—you can hear from both companies’ leadership in their own words why they made this decision and what it could mean for you. Customer Success leaders want better visibility into product adoption to influence the product roadmap and scale and automate CS within the product.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Customer Feedback 40

People-First Product Leadership

SEPTEMBER 17, 2023

Sign up for internal training that covers company-wide policies and systems. Suggested approach for meet & greets: Take good notes! You’ll want to refer back to them in the future. Find out What is the person working on? What is working well?

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

MAY 11, 2018

Instead of the loudest customers or pushiest sales person getting items onto your product roadmaps, you’ll be working on things that really count. The ROI is enormous. Typical savings & ROI from implementing a channel for product feedback The action you can take as a SaaS Leader Thanks to Adam B, Flickr It’s time to take action.

Feedback Software 68

Feedback Software Product Research User Testing Customer Feedback 68