Intercom, Inc.

JUNE 30, 2021

My day was filled with back-to-back meetings discussing org design, hiring, and people issues. The solution requires companies to institute two parallel career growth paths — one that focuses on people management and another that focuses on leadership as an individual contributor , often titled as staff or principal designers.

Leadership 174

Leadership Feedback Software Customer Experience Systems Review 174

Roman Pichler

JANUARY 22, 2024

Their visions, target groups, needs, standout features , and business goals must comply with the overall portfolio strategy. [1] To get started, create your own Portfolio Vision Board by downloading and adapting the Product Vision Board or by recreating it in your favourite tool.

Weak Development Team 269

Weak Development Team Strategy Software Review Vision 269

Roman Pichler

APRIL 3, 2018

At the same time, it offers you, the person in charge of the product, the necessary context to make the right strategic product decisions, for example, the market your product should serve and the business goals it should meet. What is the company’s vision? It is therefore a key input for any product discovery work. How will you win?

Strategy 264

Strategy Product Research Weak Development Team Systems Review 264

Melissa Perri

JULY 23, 2024

At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. Siloed Teams : Teams work in isolation rather than collaboratively, resulting in inefficiencies and a lack of unified vision or approach.

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Weak Development Team Product Research Research Software Feedback Software 250

Roman Pichler

APRIL 4, 2023

For example, ensure that the individual’s role and responsibilities are clear; help the person grow as a product professional, be it by coaching and mentoring them or by encouraging them to attend training courses; offer clear and helpful feedback and hold them accountable for meeting agreed goals. Second, develop the product management team.

Feedback Software 339

Feedback Software Reporting Tools Customer Feedback User Testing 339

Roman Pichler

MAY 4, 2022

Invite the individuals to product strategy review meetings and sprint reviews. Having coffee or lunch together and checking-in at the beginning of meetings can be effective ways to help people get to know each other. Finally, don’t forget to hold people accountable for meeting them, assuming that they have agreed to them.

Product Research 325

Product Research Agile User Testing Framework 325

Product Management University

JUNE 5, 2023

Most product managers know how to create a product vision, but that’s not the hard part. The extent to which stakeholders get behind your product vision has everything to do with how the product vision is articulated. What is a Product Vision? Why is a Product Vision Important? Your product vision shouldn’t.

Vision 130

Vision Product Research User Testing Customer Experience 130

Alchemer Mobile

SEPTEMBER 30, 2021

Meet our product management experts. Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? Ian Hassard , Senior Manager of Product Management at Auth0.

Feedback Software 262

Feedback Software Product Manager Product Management Data Visualization 262

Product Innovation Educators

JANUARY 6, 2025

The product manager’s journey from Individual Contributor to Chief Product Officer Watch on YouTube TLDR Kimberly Bloomston’s journey from individual contributor to Chief Product Officer at LiveRamp demonstrates the key transitions and skills needed at each level of product management leadership.

Reporting Tools 99

Reporting Tools Customer Communications Analytic Tools Leadership 99

Intercom, Inc.

JANUARY 24, 2023

This evolution always starts with one thing: a clear product vision. Reinvention requires a product vision : a visual artifact that sets product direction over a longer term time horizon. Product vision is the critical bridge between strategy and execution. An inevitable slide into decline sounds ominous. Here’s how we did it.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Product Talk

OCTOBER 4, 2023

This can create tension between product teams and your company leadership or stakeholders —some argue that they can’t coordinate work with the rest of the company without these dates. The golden rule of organizational change is to meet people where they are. This doesn’t mean we can’t commit to outcomes.

Roadmap 320

Roadmap Product Research Customer Experience User Testing 320

Intercom, Inc.

MAY 20, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

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Development Leadership Customer Experience Vision 223

bpma ProductHub

AUGUST 1, 2016

To own a product requires a strong vision for what it can become and achieve. During leadership meetings, the product manager may give a status update instead of a recommendation. Having a vision for yourself and your career is just as important as having one for your products and teams.

Product Manager 218

Product Manager Product Management Management Management 218

The Product Coalition

AUGUST 3, 2021

I realized after lockdown that long meetings carrying intensive discussion were a luxury. Every meeting is expected to start with an agenda and end with Next Steps. Every communication, every meeting is expected to be short, sweet, and meaningful. It's a new era of short calls and packed schedules.

Research Software 193

Research Software User Testing Customer Experience Construction 193

Intercom, Inc.

FEBRUARY 18, 2021

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. If you’re short on time, here are a few quick takeaways: Leadership is not just about having a clear vision for the team – it’s also about serving others.

Leadership 118

Leadership Presentation Customer Experience Weak Development Team 118

Ronke PM

MAY 8, 2024

Table of Contents What does culture-driven leadership mean? The importance of culture-driven leadership in product management. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership. What does culture-driven leadership mean? Final thoughts.

Leadership 85

Leadership Reporting Tools Product Manager Product Management 85

Lenny Rachitsky

APRIL 28, 2024

To change Twitter’s product culture, Kayvon also focused on building alignment at the leadership level, telling a compelling vision and strategy story repeatedly, hiring entrepreneurial founders through acquihires to take big bets, and identifying who was “on the wagon” or “off the wagon.”

User Testing 131

User Testing Analytic Tools Feedback Software Weak Development Team 131

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. Vision: Vision Narrative. Most product managers realize that defining a compelling vision for their product is a core responsibility of their role. Vision: Product Walkthrough.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

JULY 13, 2021

Invision’s Design Team Maturity Report and the book Org Design for Design Orgs also grounded us with visions of what healthy, high-performing teams can do. We also thought about the outcomes we wanted to see: Designers know what’s expected of them and control how they meet those expectations. Focus on reality, not aspirations.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

Intercom, Inc.

DECEMBER 9, 2020

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Leadership during the COVID crisis. Use this time to figure out how you can best live out your mission, your vision. ” Don’t just be in lockdown mode.

Leadership 129

Leadership Customer Experience Customer Feedback User Testing 129

Mind the Product

FEBRUARY 15, 2018

Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap. This is because product leadership is genuinely hard and quite distinct from the job of product manager – something that is often misunderstood. Purpose, Vision, Mission and Strategy. What is your role?

Roadmap 174

Roadmap Weak Development Team Leadership Research Software 174

Roman Pichler

FEBRUARY 19, 2024

Here are four signs that this is the case: Stakeholders , management, or another, more strategic product role determine which features have to be provided and communicate them to you, for example, during a sprint review meeting or in the form of feature requests. [2] See also my article Decoding Product Leadership for more information. [7]

Product Research 264

Product Research Product Manager Product Management Customer Experience 264

Roman Pichler

OCTOBER 7, 2024

4] A handy tool to capture the strategy is my Product Vision Board, which you can download for free together with a helpful checklist from my website. It states the target group—the users and customers, their needs, the desired business goals, and the capabilities that will set the product apart from competing offerings. [4]

Roadmap 242

Roadmap Product Research Data Visualization Customer Feedback 242

Mind the Product

MARCH 15, 2017

Too many product managers I meet buy into this trope of CEO-of-the-product and believe their role is to act like an authoritarian CEO, often with disastrous results. Truly successful product leaders instead embrace their lack of authority and lead their teams and the wider company through communication, vision, and influence.

Product Manager 187

Product Manager Product Management Weak Development Team Data Visualization 187

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. Liam: How have you been finding it so far?

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Intercom, Inc.

JUNE 9, 2021

We had a group of new hires ready and excited to join Intercom the following Monday, expecting to meet lots of folks in the office, join brainstorming sessions in a conference room, and grab a nice cup of coffee or a cold beer at a local bar with their new teammates after work. They are: . Core business learnings. Social and belonging. “The

Feedback Software 253

Feedback Software Customer Experience Systems Review User Testing 253

Mind the Product

FEBRUARY 12, 2020

Share Leadership and Credit. This sometimes can happen unknowingly, for example when product managers always take on the role of presenting to executives, leading meetings, giving demos, or announcing results. Share leadership and allow others to present results and demo to executives (Image: Shutterstock).

Engineering 166

Engineering Weak Development Team Customer Experience User Testing 166

Product Talk

APRIL 17, 2024

Meet Stephanie and Learn About Her Role at Doodle Teresa: Excellent. You have this grand vision. What’s the vision? Since then, each team on each domain is just continuously meeting. I think teams often struggle to connect the dots between vision, strategy, and execution or opportunity space , right?

Product Research 260

Product Research User Testing Data Visualization Research Software 260

The Product Guy

NOVEMBER 25, 2024

While strategy, vision, and execution are critical, there’s a powerful leadership principle that’s frequently overlooked: gratitude. Incorporating Gratitude Into Daily Leadership Incorporating gratitude into your leadership doesn’t require grand gestures. Simple, consistent actions can have a profound impact.

Leadership 68

Leadership Product Manager Product Management Customer Experience 68

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. The way they do the meeting will tell you everything. Who speaks at the meeting? Do they talk about tasks and deadlines or blurry visions about the future? How were our staff meetings going?

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Weak Development Team User Testing Data Visualization Customer Feedback 111

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If The success of a product is reliant on strong, integrated teams that work together to bring the product’s vision to life. What I was looking at was a product vision and a roadmap and I was like I want that job. That’s the job I want.”.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Product Talk

SEPTEMBER 13, 2023

Tweet This And while you technically don’t need permission to get started, at some point, you will need buy-in and support from your leadership. Meet the Continuous Discovery Champions, Niklas and Francesca If you’re from Sweden, you’re likely already familiar with Hemnet. Meet the product team at Hemnet.

Product Research 300

Product Research User Testing Research Software Feedback Software 300

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. Meet the Continuous Discovery Champions, Sören Weber and the Search & Flow Team. You can submit your story here.

Product Research 235

Product Research User Testing Customer Experience Research Software 235

Product Management University

APRIL 12, 2021

The first thing you’re NOT going to do is meet with your peers in development, sales, marketing, services, etc. Bottom line – this meeting has no value to either party right now, and the resulting to-do list makes you nothing more than a fixer for a lot of tactical issues. Meet Customers. Meet Your Team and Your Peers.

Product Manager 189

Product Manager Product Management Management Management 189

Mind the Product

APRIL 10, 2017

Is it meeting the needs of your team and company? It’s time to change all that by aligning teams for direct connection to a shared mission/vision and the strategy it serves. More importantly, it becomes one of the best tools for leadership. Culture, people, organizational design, and your current process. Enjoy what you’ve read?

Agile 195

Agile Research Software Product Research Customer Experience 195

Mind the Product

APRIL 2, 2019

Creating a successful product requires a clear vision. Equally important, it requires confidence that the vision is aligned with the needs of the customers the company exists to serve. There is a direct correlation between time spent with customers and great solutions.

Data Visualization 172

Data Visualization Customer Feedback User Testing Reporting Tools 172

Mind the Product

JANUARY 9, 2020

As we settle into the New Year we’re already looking ahead to the product leadership forums on our 2020 MTP calendar. As our leadership forums are conducted under the Chatham House rule, you’ll not see any direct quotes from our forums. Create Intentional Culture. Define What Product Management Means to Your Company.

Leadership 166

Leadership Reporting Tools Events Books 166