The Product Coalition

JULY 8, 2020

Paul is a product manager running an 8-people product team for a B2B web application in Seattle. Paul reads data through beautiful charts but Paul has a very hard time predicting what to develop next just by looking at past datasets. However, there are a couple of issues for any product-oriented professional will quickly notice.

Feedback Software 88

Feedback Software User Testing Customer Feedback Data Visualization 88

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. A KPI is any metric used to measure the success of your product’s objectives. Why should you track UX KPIs?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. Review any existing feedback you have as well as additional direct channels such as chat bots, surveys, focus groups, and interviews.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

JANUARY 30, 2019

Weeks ago I wrote about a product manager does not need to know how to code. During a conversation with a friend, he asked: “if it is not coding skills, what are the one skill a product manager must have”? In most companies, the product manager is not the direct superior of the designer, developers or marketer.

Technical Review 61

Technical Review Product Manager Product Management Weak Development Team 61

Userpilot

APRIL 23, 2021

Like – my user persons is: “a SaaS product marketer who works for a large company and is in charge of increasing first-month retention” or “a UX product designer in a UX team, who is in charge of prototyping, building, and optimizing the onboarding user flow”. ActiveCampaign. Gains of using Userpilot Product Growth Platform.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

The Product Coalition

FEBRUARY 5, 2019

Decision-making isn’t easy for any mobile app team. You don’t necessarily know what tweaks to your app’s code or UI will have the results you want. Any delay in analyzing or reporting on these KPIs will render the analysis useless, because it’ll be too late to troubleshoot. Time is not on your side.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Customer Feedback 60

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. The planning and tactics are set against that vision.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. UX journey maps are the antidote to product-led marketing , onboarding, and product development that happens for its own sake.

Customer Experience 89

Customer Experience User Testing User Experience Customer Feedback 89

Userpilot

JANUARY 31, 2023

Because it has a massive impact on a range of metrics: Boost revenue: Customer activation is proven to have the highest overall impact on earnings than any other KPI. Ask for customer feedback and act on it There’s no such thing as bad feedback. That doesn’t mean they all need to land with your support team.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Your work on the product is not contributing to your KPIs.

Roadmap 52

Roadmap Software Review Customer Experience Weak Development Team 52

ProductPlan

DECEMBER 21, 2020

Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. In my years as a product manager and product leader, I’ve seen many product teams draw the wrong conclusions from both failures and successes. Your work on the product is not contributing to your KPIs.

Roadmap 40

Roadmap Software Review Customer Experience Weak Development Team 40

PMLesson's Ace the PM Interview

JANUARY 12, 2022

The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more. The responsibilities of a technical program manager are a little more big picture than that of a software engineer. For example, these questions are typically focused on system design.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Systems Review 52

ProductPlan

AUGUST 10, 2023

It’s not sexy and won’t land the leadership team any TED Talks. Yet the customer experience continually improves while KPI targets come into view. The team can still make minor changes and improvements that boost adoption, revenue, and retention while still pursuing big bets. The planning and tactics are set against that vision.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

FEBRUARY 12, 2025

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. There are many ways to approach this, but my favorite is how Duolingo created a Markov model around their main business KPI (DAUs) to grow it. Reviewing customer support activity. Conducting funnel analysis with Userpilot.

Feedback Software 59

Feedback Software Analytic Tools Research Software Onboarding KPIs 59

Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! Account Attributes – Microsurvey – No Code – NPS – OAuth – Self Serve. They contrast with the pre-defined, default events that are tracked or tagged automatically by your software.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. The Power of the Elastic Product Team—Airbnb’s First PM on How to Build Your Own. You also need to name KPIs for product people.

Article 82

Article Feedback Software Research Software User Testing 82

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. Read on for the Product Development Health Check Playbook written by Angus McDonald and Kayla Li.

Weak Development Team 171

Weak Development Team Reporting Tools Research Software Feedback Software 171

Userpilot

APRIL 4, 2025

Say someone leaves a negative review about your app on Twitter or LinkedIn. In addition to multi-platform tracking, our software equips you to combine onboarding, in-app messaging, push notifications , and user feedback, all from a single platform. Userpilot helps you solve this without developer support. The solution?

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 66

Reveal

APRIL 8, 2025

Reveal Embedded Analytics Power BI Embedded is a go-to choice for adding interactive analytics to apps, especially for teams already working in the Microsoft ecosystem. But as projects scale, some teams start to hit limits. So, let’s talk about the good, the bad, and the truth about Power BI Embedded.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Research Software 52