Folding Burritos

FEBRUARY 13, 2018

Goals / KPIs. What’s the current status of our goal/KPI? Our goals and work are defined elsewhere, at different times, and there are good tools for that (like face-to face discussions, presentations, and roadmapping, product design and collaboration tools). When are our next releases happening? Why is it moving like that?

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Alchemer Mobile

MARCH 26, 2021

That means about 99 percent of their customers are in the “silent majority” and not being put at the center of their product roadmap. Incorporate customer feedback directly into your product roadmap. Using customer feedback to prioritize your product roadmap might seem like an obvious strategy, but very few companies actually do it.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

The Product Bistro

JANUARY 3, 2017

There are other things that this role provides, including: Tracking KPI’s – monitoring performance, utilization, and adoption, ensuring that the product is delivering *value* to the customer. Regardless of what sales sold, the Customer Success role is to ensure that the customer realizes the value that they expected.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

Mind the Product

NOVEMBER 16, 2018

At FreeAgent, as soon as a KPI goes red, a team can switch off whatever they’re doing and divert resource to fix it. This isn’t an automatic changing of the roadmap, but it generates a conversation about how best to fix the problem that engages the whole organisation.

Onboarding KPIs 169

Onboarding KPIs User Testing KPI Customer Experience 169

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Then I’ll suggest a few steps you can take to build your roadmap in such a way that you won’t have to declare it bankrupt in the first place.

Roadmap 80

Roadmap Software Review Customer Experience Weak Development Team 80

Product Talk

DECEMBER 6, 2023

How does an opportunity solution tree connect to a product roadmap? To support these activities, I recommend creating a KPI tree and/or a company-wide experience map. It depends on the type of roadmap and the role roadmaps play in your organization. How does an opportunity solution tree connect with a product vision?

Data Visualization 316

Data Visualization Product Research Analytic Tools Research Software 316

The Product Coalition

MARCH 23, 2020

From objectives to roadmap, the strategy behind product development?—?Part With the approach presented in this article we will identify the relevant KPIs for each objective and place weight to represent the importance of every KPI. one might say that Churn rate can be a KPI to consider for increasing your app user base).

Weak Development Team 78

Weak Development Team Roadmap KPI Strategy 78

Mind the Product

JUNE 5, 2017

It’s not a roadmap or a KPI. Don’t: Write a wishlist (roadmap). The roadmap describes what you want to build. You can not make product decisions based on this statement. 2 – Describe how you Want to Build Your Product. Do: Describe how to build the product and not what to build or what to optimize.

Banking 160

Banking KPI Vision Customer Experience 160

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs. Step 2: Use Product Goals to Discover Additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

MARCH 24, 2021

How do you create a roadmap? Strategy is made up of three elements: your vision, objectives and roadmap. Focus on creating an outcome-based roadmap, not a list of features. In product, strategy is made up of three components: Your product vision Your objectives Your roadmap. How do you create a roadmap?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JANUARY 23, 2020

Below, we’re sharing the TL;DR from some of our most popular articles on product planning to date—from setting goals, to roadmapping, to identifying growth KPIs—to help guide you along the way. Building your roadmap: how to turn product gaps into product features. Read all of Neil’s tips for effective goal setting.

User Testing 80

User Testing Roadmap Data Visualization Customer Feedback 80

Userpilot

DECEMBER 13, 2021

Best way to track and measure product management KPIs. Product management KPIs help product teams outline and track the business or product success. KPI stands for Key Performance Indicator, and OKR stands for Objectives and Key Results. What’s the difference between KPIs and OKRs? Let’s get started! Product bugs.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. This categorization became the basis of how we came up with roadmap suggestions to address detractor pain points and improve their overall experience. Analysis Team.

Product Research 129

Product Research Customer Experience User Testing KPI 129

svpg

SEPTEMBER 21, 2015

In my prior article I discussed my favorite alternative to conventional product roadmaps. Q: What about outcome-based roadmaps? Outcome-based roadmaps refer to stating the outcome you are trying to achieve rather than the specific feature that may or may not deliver the necessary results. keeping the lights on" items)?

Roadmap 60

Roadmap Product Research User Testing Reporting Tools 60

ProductPlan

MARCH 6, 2020

What gets prioritized versus what’s left on the shelf can have a significant impact on growth, revenue, usage, churn , and all the other KPIs executives value. When KPIs are newly disseminated and fresh, it’s easy and exciting to keep them top of mind as we’re deciding what’s worthy of a coveted slot on the roadmap.

KPI 76

KPI Roadmap Product Research Software Review 76

Mind the Product

DECEMBER 23, 2019

While sharing an insightful story of a group of indigenous people in Peru, they take us through: Roadmapping. Roadmapping. Having just come out of a roadmapping cycle for Points, Mihnea takes us through the process for building an effective roadmap. Prioritization. Watch the video to see their talk in full.

Engineering 83

Engineering KPI Roadmap Customer Feedback 83

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Then I’ll suggest a few steps you can take to build your roadmap in such a way that you won’t have to declare it bankrupt in the first place.

Roadmap 52

Roadmap Software Review Customer Experience Weak Development Team 52

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 144

Data Visualization Customer Feedback Customer Experience Analytic Tools 144

The Product Coalition

MARCH 23, 2020

Retention is a metric that measures how many users return to your product over a period of time and considered to be one of the most important KPIs when trying to analyze the product health or potential, it is a key indicator for growth and impacts almost every key business metric (e.g. DAU, Stickiness, LTV and more).

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing KPI 78

ProductPlan

AUGUST 7, 2020

Then, I created a product roadmap to move that strategy forward, which ultimately drove a 15% increase in revenue and a 20% increase in retention. I believe in focusing on outcomes to power-up aligning your product strategy with business goals onto a roadmap. Long term, you can expect to manage a specific KPI (e.g.,

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

The Product Coalition

MARCH 17, 2020

Using a good collaboration tool with a clearly outlined roadmap is one way to keep tabs both on the “business as usual” and “creative vision” aspects of the product. Introduce your users to your product roadmap! A solid KPI dashboard allows you to turn a mush of data into actionable insights and directions. Our suggestion?

Onboarding KPIs 99

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 99

Userpilot

JULY 24, 2024

Set SMART goals and KPIs for your team to keep track of their progress and drive the product development process. Create a product roadmap to get everyone on the same page and outline key development stages. These include product vision and mission, user needs analysis , goals and KPIs, pricing strategy, product roadmap, and more.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

ProductPlan

JUNE 19, 2020

The product KPI is the ultimate expression of your strategy,” Raffali says, referring to both users completing significant tasks or business metrics being met. Your strategy KPI, however, are more like underlying fundamentals. So it’s how the market is moving. So it’s going to be customer needs.”.

Product Strategy 103

Product Strategy Strategy Research Software Technical Review 103

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. A clear product vision Every business and product needs a vision to guide everything that follows, from strategy to staffing to roadmaps. You need visual, theme-based roadmaps that convey the big ideas with the option to drill down into the details.

Reporting Tools 98

Reporting Tools Feedback Software Product Research User Testing 98

ProductPlan

FEBRUARY 8, 2022

Product management owns the product roadmap, and their most important stakeholder is the product’s users/customers. The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. The product team, for example, may identify the need for a product roadmapping tool.

Data Visualization 105

Data Visualization Feedback Software Reporting Tools Research Software 105

ProductPlan

AUGUST 27, 2021

Regardless of type, stakeholders generally have these attributes in common: Influence : Stakeholders have enough power and strategic importance to the business that their ideas and opinions can impact the ability to advance the product strategy, create a roadmap, and execute it. Learn how to communicate your roadmap to stakeholders.

Management 88

Management Management KPI Customer Experience 88

The Product Coalition

JANUARY 5, 2021

Proven examples are user story mapping or product roadmap planning workshops. (It for example, ROI, cost savings, engagement, and other KPI?—?have Aren’t portfolio and product roadmap planning anachronisms in an agile organization? What is your approach to creating product roadmaps? have been met out in the field.

Product Research 107

Product Research Technical Advisors Customer Experience User Testing 107

The Product Coalition

JANUARY 5, 2023

Sharing a product roadmap with users and clients is a slippery slope because of the tendency for users and clients to become frustrated with a current work dark period and to begin to fantasize about future goodness. Successful products are often won or lost during dark periods.

Customer Experience 134

Customer Experience Weak Development Team User Testing Customer Feedback 134

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. Typical process what I evangelize for roadmap planning process is the below. Theme Goals (KPI) H1 H2 Sales Revenue 1. Similar approach applies to user persona. Discovery a.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Intercom, Inc.

APRIL 12, 2018

That informs our roadmap. A lot of marketers fall into the trap of A/B testing copy or a photo, and then hoping for this dramatic lift to happen for whatever KPI they’re working on. Obviously we have a few different revenue streams sprinkled in, including subscriptions, advertising and hiring solutions.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy. Then I’ll suggest a few steps you can take to build your roadmap in such a way that you won’t have to declare it bankrupt in the first place.

Roadmap 40

Roadmap Software Review Customer Experience Weak Development Team 40

The Product Coalition

NOVEMBER 26, 2019

Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. On one side of the dividing gap they’re expected to ship products and features according to the roadmap, not unlike project managers.

Product Research 79

Product Research Onboarding KPIs Agile User Testing 79

Userpilot

JANUARY 16, 2024

ChatGPT can create broad multi-year roadmaps that prioritize the most critical feature requests , ideas, or improvements. 4: Create a product roadmap Use ChatGPT to help you prioritize the features and functionalities that are most important to your users or target audience. What is the expected timeline for the product roadmap?

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

ProductPlan

FEBRUARY 15, 2022

Organizing, automating, and making meaning out of this data tsunami is another critical product operations skill that lets product managers spend less time digging up or transmitting the basics and more time extracting the deep value that eventually informs the product roadmap. Facilitating product feedback review and planning meetings.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

ProductPlan

JULY 9, 2019

At ProductPlan , we certainly feel the challenge of prioritizing inclusive design on our roadmap, and will be the first to admit that we haven’t made our product as accessible as it should be. Will this feature increase a KPI? The Opposite of Inclusion is Exclusion. The Measurability Trap. Will this tweak move the needle?

User Testing 81

User Testing Customer Experience Product Research Research Software 81