Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 117

Strategy Technical Review Product Strategy Product Research 117

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roman Pichler

APRIL 7, 2025

Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing. Fourth, do you systematically review the product strategy? This results in a chatbot providing information about how the answer was achieved. See, for instance, [link].

Product Strategy 192

Product Strategy User Testing Data Visualization Strategy 192

The Product Guy

AUGUST 15, 2019

They will challenge themselves and the team to work in smarter ways, ask more questions, and think about code improvement. Bugs come up, tests take a long time, code reviews are needed, merge conflicts occur, reviews from multiple shareholders might be required, etc.

Product Management 354

Product Management Product Manager Software Review Management 354

Product Talk

NOVEMBER 6, 2024

We caught up with Teeba to learn more about how she mapped out a product’s revenue model and then used that to derive the product’s outcomes and how she used this knowledge to inform her job interviews and ultimately land a new job. Actually, even when I got rejections, it was due to mismatch in industry, company stage, etc.

Product Research 173

Product Research Research Software Feedback Software User Testing 173

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Roman Pichler

APRIL 13, 2021

But if the team motivation is declining—as people are being overworked or stressed—or if the code quality is deteriorating—as bugs are accumulating and the code complexity is increasing, alarm bells should go off. Carefully select them by using the factors discussed above, and regularly review and adjust them.

Feedback Software 273

Feedback Software Data Visualization Analytic Tools Research Software 273

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . We can divide alerting information into two broad categories.

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

The Product Guy

MARCH 27, 2018

The quality of the code suffered while features were delayed. As a result, they made more informed decisions. In my situation, I was limited to lead effectively due to the physical gap. This takes time away from reviewing more stories during the hour-long session. The results were not always positive.

Product Management 290

Product Management Product Manager Technical Review Software Review 290

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 7, 2024

Tap into existing resources : Review recordings of sales calls, customer support interactions , marketing materials, and product documentation. This information will help you identify areas where your interactive demo can provide the most value. The key is to choose interactive demo software that meets your needs and budget.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance.

Product Research 129

Product Research Research Software Data Visualization Reporting Tools 129

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. However, this data often exists in different formats, structures, and locations, posing challenges for deriving meaningful insights or informed decisions.

Data Visualization 141

Data Visualization Reporting Tools Artificial Inteligence Information 141

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Product Talk

MAY 15, 2024

OneSignal allowed her to design a pop-up that linked to a Typeform survey where she could get more demographic information and prioritize who she wanted to talk to. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided.

Product Research 312

Product Research Feedback Software Analytic Tools User Testing 312

Alchemer Mobile

MARCH 11, 2025

On the other hand, poor support can quickly lead to bad reviews, social media complaints, or lost customers. Encouraging Reviews and Ratings: Prompting satisfied customers to share their experiences on review sites and forums. Hint: Customers that are happy with your support staff will likely mention it in their review!

Differentiation 130

Differentiation Feedback Software Customer Feedback User Testing 130

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

Data Visualization 145

Data Visualization Software Review Software Developers Software Development 145

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. For product designers, it highlights usability issues , thereby informing design iterations and ensuring more customer-centered solutions. Basically, anything that ruins the user experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! Don’t add to your stack unless you’re certain that your use case will not be satisfied by existing software.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Userpilot

MARCH 30, 2025

Create in-app announcements code-free with Userpilot. Track Vital Mobile App Metrics Code-Free with Userpilot Get a Demo 14 Day Trial No Credit Card Required 3. Based on this information, you can decide to review your pricing model or trigger more account expansion flows. vs $1.54). NPS score calculation.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Roman Pichler

FEBRUARY 14, 2023

To put it differently, Scrum’s iterative nature allows you to make data-informed product decisions thereby maximising the chances of delivering a product that does a great job for the users and customers. Note that frequently adapting your product requires that it’s easy to modify the code. Third, form a product team.

Product Research 371

Product Research Feedback Software Research Software User Testing 371

Roman Pichler

MAY 3, 2023

You should be aware of new trends, be able to make an informed guess if they are likely to impact your market and product, and decide if a technology needs to be further investigated. This usually doesn’t require in-depth technical skills like being able to write code or understand how a specific machine learning framework is used.

Research Software 263

Research Software Technical Review Technology Product Research 263

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. Which Specific Information Should the Portfolio Strategy Contain? Part of this process should be regular portfolio strategy reviews.

Weak Development Team 280

Weak Development Team Strategy Software Review Vision 280

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Userpilot

APRIL 29, 2024

The pros of Pendo tooltips are their no-code functionality, mobile compatibility, and deployment options on third-party software. The cons of Pendo tooltips are the need to use code for in-depth customization and the lack of event-based flow triggering. Pros of Pendo tooltips No-code tooltips. alongside tooltips.

Software Review 105

Software Review Analytic Tools Feedback Software Embedded Analytics 105

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. She majored in Industrial Relations in her undergraduate degree.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Userpilot

MAY 7, 2024

They prompt users toward desirable actions, provide contextual support , and inform users of product updates. Examples include: prompting users toward desirable actions, providing contextual support , informing users of an important service update, new features, and other useful cases. What’s an in-app messaging platform?

Analytic Tools 104

Analytic Tools Feedback Software Reporting Tools Software Review 104

Roman Pichler

SEPTEMBER 11, 2023

Think of Google Search, which addresses the challenge of finding information online, and Flickr, which allows people to share photos. This aligns everyone and ensures that the various deliverables and outputs—for instance, the source code, the end-user documentation, the marketing collateral, and the training materials—fit together.

Reporting Tools 376

Reporting Tools User Testing Customer Experience Product Research 376

Alchemer Mobile

AUGUST 2, 2024

Make better-informed business decisions Data-driven insights from CX metrics enable teams to make informed decisions. The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. She majored in Industrial Relations in her undergraduate degree.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Talk

NOVEMBER 11, 2020

Due to COVID-19, many of the events on our list had to shift to virtual events. ACM SIGIR Conference on Human Information Interaction and Retrieval. Business of Software USA. IAC: Information Architecture Conference. We are starting to pull together our 2021 conference list. We expect the same will happen in 2021.

Product Research 262

Product Research Software Review Naming Research Software 262

Product Innovation Educators

MARCH 29, 2021

Second, he is also the co-founder of Product Collective and the co-organizer of INDUSTRY, the conference for software product managers. Then spend 30 minutes in a post-session, reviewing while the interview is still fresh in your mind. Action Guide: Put the information Mike shared into action now. Our guest is Mike Belsito.

Entertainment 372

Entertainment Naming Software Review Customer Feedback 372

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks. interactive guides.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105