Atlassian

FEBRUARY 3, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Create a code review checklist. Introduce code review metrics.

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Intercom, Inc.

AUGUST 11, 2020

As she tells it, “When I was fresh out of college, I was working at my first job in the tech industry. Think about the impact that racism has already had in tech. Many people believe tech to be apolitical and unbiased, but that’s simply not true. The language we use shapes our world. Know the scope of the issue.

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The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. And yet…we all seem to stay hung up on technical skills.

Technical Review 139

Technical Review Product Manager Product Management Software Review 139

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Since we last spoke to you, you’ve published not one but two books.

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Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

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The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 143

Analytic Tools Research Software Reporting Tools Software Review 143

Intercom, Inc.

APRIL 8, 2020

This is a time of great uncertainty, with everyone suddenly having to adjust to social distancing restrictions and widespread industry upheaval. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 223

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The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. When discussing food, technology is not the first thing that comes to our minds. Nevertheless, technology has altered every aspect of our life. Explore the article below for more.

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Split

JULY 13, 2023

The need for efficient and effective software development methodologies has never been more paramount. Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Then, they write the minimum amount of code needed to pass the test.

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The Product Coalition

JANUARY 28, 2021

Part 1 Product Bugs are one of the most common and accepted parts of building tech products. They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% of the gross domestic product.”

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Reporting Tools Software Review Technical Review Systems Review 183

The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 155

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The Product Coalition

OCTOBER 19, 2020

Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix). This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. By 2010, the company had shuttered all of its stores (except this one you can rent on airbnb). What went wrong?

Technical Review 166

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Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). It is tailored for product teams who need to send NPS surveys inside their app and analyze it without technical expertise.

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Research Software 85

Alchemer Mobile

SEPTEMBER 19, 2019

The 13th generation of iPhone and iPad software may seem incremental at first, but if you dig deeper there are some notable changes that may impact your app and business. Our work at Rightpoint spans industries and it’s important for our clients to stay abreast of these changes. Ready to transform your customer experience?

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Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. Where does your interest in SaaS and tech come from? Alex: Well, I started coding very early, when I was a teenager. I was passionate about tech and coding.

Technical Review 118

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The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. short for project management office ?—?signals

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The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more.

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The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Flavor industry: Market overview The global flavor market has experienced dramatic growth in the food & beverage sector in the past few years. New technologies help to derive the flavors from fruits and vegetables.

Reporting Tools 133

Reporting Tools Software Review Systems Review Technical Review 133

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

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Product Management Unpacked

NOVEMBER 2, 2021

The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. This race has been, indeed, a very technical and special project,” he says. The team accepted him as part of the team in June 2021.

Research Software 223

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Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. What you may not realize is the powerful hold positive or negative app store ratings and reviews have on the rest of your broader KPIs.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Intercom, Inc.

JUNE 3, 2021

There have been two seminal memos that have, in a sense, rocked the tech industry. One was sent last March by Sequoia, and it was explaining the damage that was coming to the industry as a result of coronavirus. How are you going to turn that cash into code? And how can I then turn that code back into cash?

Strategy 228

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The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. trillion to $4.4

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The Product Coalition

NOVEMBER 11, 2021

Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. During Definition you want to focus on moving past the discovery concepts, making detailed choices (about tech, design and requirements) and obtaining enough clarity to start developing solutions.

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Mind the Product

MAY 13, 2020

We’re not designers (except when we are) or engineers (unless we can code) or anything actually, y’know, useful. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver.

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Intercom, Inc.

MARCH 28, 2022

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Mind the Product

MARCH 17, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. We’d love any feedback you have for us, so please go ahead and share your thoughts – rate and review The Product Experience on your podcast app so that we can make it even better!

Product Research 41

Product Research Research Software Customer Experience Feedback Software 41

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Saas startups that provide software as a service have a good delivery model. Over the previous seven years, the SaaS industry has grown in size by almost 500%. Explore the upward trends to know more. billion since 2015.

Analytic Tools 125

Analytic Tools Data Visualization Reporting Tools Startups 125

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 127

Feedback Software Technical Review Weak Development Team User Testing 127

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. We’ve found that companies using our live chat solution have a dramatically shorter time to first response than the industry average.

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Research Software Reporting Tools User Testing Feedback Software 217

Mind the Product

MAY 30, 2019

In Agile software development, so-called sprint demos are a key part of every iteration, but whatever product you’re building, be it an app, a website (or even a physical product), demos can be incredibly valuable. They are able to see regular progress, and the incremental delivery of valuable working software.

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The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 112

Technical Review Technology Telecommunications Data Visualization 112

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It 2] software product companies should almost never make changes for a single customer , no matter how big the deal.  But

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

The Product Coalition

AUGUST 6, 2021

In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. Let’s dive right in.

Consulting 158

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Intercom, Inc.

MAY 20, 2020

The exact details will depend on your team and business, but here’s what our customer success managers seek out before our first customer interaction: Account summary: What industry is the customer in, and what services do they provide? Integrations: What other tools are in their tech stack?

Customer Experience 223

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Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. We learned a lot. Paul Adams: Yeah.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Intercom, Inc.

JULY 11, 2018

Focusing on outcome, rather than category, industry or product type, lets you understand your real competitors. The second a company focuses on “the industry it’s in” rather than the “outcome it delivers”, it loses touch, and shortly after, loses customers. People wanted to leave nice reviews, and tips for other travellers….

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