Mind the Product

NOVEMBER 17, 2020

That’s the question that Aras Bilgen and C Todd Lombardo cover in their new book, Product Research Rules – and what we chatted to them about in this week’s episode. In this episode, sponsored by Amplitude , listen to learn about: * Product research. The difference between market research, user research, and analytics.

Research Software 170

Research Software User Testing Product Research Customer Experience 170

Product Management Unpacked

AUGUST 21, 2020

Companies of all sizes across industries are looking to hire product managers. You will need to be flexible and aware of new industries and verticals that might impact your product, while at the same time creative enough to experiment with new product ideas without spending a lot of money.

Enterprise 204

Enterprise Startups User Testing Product Research 204

Intercom, Inc.

NOVEMBER 18, 2020

To understand the way support leaders are thinking about automation, we worked with an independent market research firm to survey a random sample of 404 customer support leaders across both B2B and B2C industries in several sectors, including retail, healthcare, and technology. A note about methodology.

User Testing 223

User Testing Customer Experience Research Software Product Research 223

Intercom, Inc.

NOVEMBER 18, 2019

We worked with an independent market research firm to survey a random sample of 500 consumers and 500 business leaders. The most satisfied industries were tech (73%), retail (67%), manufacturing (57%), and healthcare (56%). “Business leaders saved an average of $300,000 in 2019 from their chatbots” The lede?

User Testing 42

User Testing Banking Product Research B2C 42

Mind the Product

FEBRUARY 5, 2019

Product experts have tried to tackle this issue but they gloss over the impact a company’s structure and leadership team have on product/market fit. And variances in industry and company size add complexity to this issue. Finally, timing is a major concern for marketing teams. But are Those Your Users’ Priorities?

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User Testing Product Marketing Marketing Product Research 154

The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. Conducting market research is also essential.

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Research Software Feedback Software Reporting Tools User Testing 137

Product Innovation Educators

NOVEMBER 4, 2024

Through real examples from his work in consumer electronics and aerospace industries, Jack shows how PDMA’s body of knowledge helps create successful products while avoiding common pitfalls in portfolio management. Market Research Jack emphasizes that market research remains the most important skill for product managers.

User Testing 103

User Testing Research Software Analytic Tools Feedback Software 103

Alchemer Mobile

FEBRUARY 14, 2023

Independent market research says closing the loop is the biggest challenge facing CX and VoC professionals. Alchemer Workflow solves the biggest problem in our industry – how to respond and act on the feedback that’s collected,” said Alchemer SVP of Products and Services, Ryan Tamminga. Alchemer is a KKR portfolio company.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

The Product Guy

AUGUST 13, 2020

Also who is to define “good” in various industries and companies? Through the mentor program, I tried to get answers for some of the most important questions: What is the product in the context of the company and industry and how is it different? What product management really means in the context of the company? Better Decisions.

Product Manager 163

Product Manager Product Management Research Software Feedback Software 163

The Product Coalition

OCTOBER 13, 2022

Market research, trends, and data indicates that APIs are one of the most strategically important areas of technology. This article looks at selected research, trends, and data points that support this view. Research conducted by Google into how their API platform is used showed that API calls come from industries of all types.

Enterprise 127

Enterprise Research Software Telecommunications Government 127

ProductPlan

APRIL 25, 2024

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles.

Education 105

Education Research Software Feedback Software Analytic Tools 105

Product Innovation Educators

DECEMBER 16, 2024

The core focus of these activities is on thorough market research, continuous customer engagement, and strategic product development. Market Research As software product managers navigate the complex landscape of product development, market research emerges as a crucial first activity.

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Research Software Feedback Software User Testing Product Research 62

Product Management University

NOVEMBER 21, 2022

Your HCM portfolio is sold across a variety of industry verticals like healthcare, retail, manufacturing, hospitality, banking, government, etc. Which vertical markets (considering your entire portfolio) are most conducive to 15% growth and 30% margin? A little bit of market research will give you some definitive answers.

White Paper 130

White Paper Research Software Management Management 130

ProductPlan

MAY 22, 2024

Market Research : Problem statements are invaluable in market research by framing discussions and questions. Examples by Industry At ProductPlan, we have the unique opportunity to see how product folks from a variety of industries craft their problem statements.

Product Research 105

Product Research Telecommunications User Testing User Friction 105

Alchemer Mobile

AUGUST 28, 2023

Hodges will assume full responsibility for Alchemer’s go-to-market operations, including domestic and international sales, partnerships, new and expansion sales, customer retention and account management, and sales operations. “We After eight years at Qualtrics, he knows our industry and target buyers extremely well.

Feedback Software 130

Feedback Software Research Software User Testing Product Research 130

Intercom, Inc.

AUGUST 26, 2020

To find out how support leaders are navigating the current landscape, we surveyed a random sample of 593 support managers across both B2B and B2C and industries like education, retail, healthcare, and tech. “What emerged from our research is a modern playbook for support” What emerged is a modern playbook for support.

Customer Experience 233

Customer Experience User Testing Research Software Reporting Tools 233

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. “How are support teams adapting to this new uncertain reality?” How to manage your support communications during a crisis. A note about methodology.

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Imaginary Cloud - Design

AUGUST 19, 2021

This blog post will discuss what Design Research is, its top benefits, and how we do it at Imaginary Cloud. What is Design Research? The Benefits of Design Research. ? Market Research vs Design Research. ? Design Research steps. ? Design Research methods. User Research. ?

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User Testing Research Software Product Research Customer Experience 110

Userpilot

NOVEMBER 30, 2023

Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets. Market research techniques, like industry-specific surveys and customer segmentation analysis, can help you find underserved user groups in the market. Interviews and focus groups.

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User Testing Data Visualization Feedback Software Research Software 85

Mind the Product

OCTOBER 8, 2018

Understand Your Competitors Through Market Research. In Arunachalam’s case, as he was entering at the late majority stage of the sanitary pad market, he spent a lot of time understanding the strengths and weaknesses of his competitors before deriving his unique selling point – cost effectiveness.

Product Research 159

Product Research User Testing Marketing Weak Development Team 159

Product Innovation Educators

SEPTEMBER 9, 2024

” By continually improving our skills, staying informed about industry trends, and applying best practices in product management, we can chart a clear course towards creating products that truly resonate with customers and drive company success.

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Research Software User Testing Customer Experience Analytic Tools 112

Alchemer Mobile

JUNE 17, 2024

Alchemer Pulse is specifically developed for Alchemer customers’ industries and feedback programs, run against customers’ defined data sets. Alchemer serves more than 13,000 global marketing, CX, HR, and market research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.

Feedback Software 100

Feedback Software Research Software Artificial Inteligence Data Visualization 100

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. It illuminates your target audience, their pain points, and desires.

Branding 98

Branding User Testing Product Research Data Visualization 98

The Product Coalition

APRIL 20, 2023

If you ask any PM (product manager) in the tech industry — no matter what company or product, chances are that they’ll agree that imposter syndrome is real. One interesting trick I learned at Microsoft is that it can be pretty easy to produce content related to your industry or product. But none have their own visible “value.”

Technical Review 124

Technical Review Product Research User Testing Software Review 124

The Product Coalition

MAY 14, 2021

PR refers to a set of activities for building sustainable relationships with target customers, investors, public media providers in the target market. So, when will companies execute market penetration strategy? When deciding to execute a market penetration strategy, I will show step-by-step strategy building.

Reporting Tools 114

Reporting Tools Strategy Technical Review Marketing 114

Userpilot

JULY 24, 2024

Conduct market research and analysis to understand the current state of products in your industry. Identify your target market and user segments to figure out what they want and chart out your product strategy accordingly. You can use industry reports and databases for this purpose. SWOT analysis.

Data Visualization 96

Data Visualization Framework Product Strategy Analytic Tools 96

Userpilot

JULY 22, 2024

Here are the steps to develop your positioning effectively: Conduct thorough market research. Perform competitive analysis by identifying competitors, studying their offerings, and conducting a SWOT analysis to find market gaps. Conducting market research surveys with Userpilot. Understand your competition.

Research Software 75

Research Software Positioning Data Visualization Definition 75

The Product Coalition

APRIL 7, 2021

As a consequence of this, the mobile app development industry is on the rise now. After investigating the top mobile app development companies on Clutch and The Manifest, as well as researching their service offering and client feedback, we have compiled this list of the industry leaders in Poland.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Spice Catalyst

AUGUST 9, 2024

Explore how AI is reshaping various industries, particularly aviation, and highlight five key areas where AI can benefit businesses without the need for advanced technical expertise.

Product Research 78

Product Research Research Software Market Research Management 78

Product Innovation Educators

DECEMBER 2, 2024

Mike emphasizes that this isn’t about rushing through the process – it’s about using AI tools to accelerate the research and analysis phases so teams can spend more time on creative problem-solving and validation. Consider which aspects of your market and customer needs are most likely to evolve in the next 2-5 years.

User Testing 112

User Testing ChatGPT Feedback Software Research Software 112

Intercom, Inc.

MAY 22, 2019

Wootric has been able to produce better results using small datasets and building different models for different industries. Meanwhile, I did a little bit of market research, and I found this problem wasn’t unique to New Relic or SaaS companies or really any size of business. I started prototyping this for him.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Userpilot

JULY 31, 2024

A typical product development process follows seven stages: idea generation , market research, technical specifications, roadmapping, product development, MVP release , and continuous iteration. A successful product development strategy begins with market research to understand the target market and competition.

Analytic Tools 80

Analytic Tools Research Software Feedback Software User Testing 80

Intercom, Inc.

OCTOBER 15, 2020

As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry. The industries that I compete with are actually completely different. I think the other part is marketing. And so, I think that’s part of it.

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Research Software Feedback Software User Testing Customer Experience 265

Userpilot

AUGUST 30, 2024

Investigate the broader market landscape, including competitors and industry trends, to identify opportunities and understand customer needs in context. Perform market research Market research focuses on the landscape in which you’re building the product: the customers, the competitors, and the economic climate.

Data Visualization 90

Data Visualization Customer Feedback User Testing Analytic Tools 90

Userpilot

JULY 29, 2024

Carrying out a competitive analysis can give your product an edge that may disrupt your industry and impact your bottom line. TL;DR Competitive analysis involves studying rivals' strengths and weaknesses to improve business strategies and stay ahead in the competitors' market.

Data Visualization 89

Data Visualization Research Software Reporting Tools Feedback Software 89

Userpilot

SEPTEMBER 20, 2023

You can work out cost plus pricing simply with a formula, and it doesn’t involve extension market research. You can lose a competitive advantage when using cost-plus pricing due to not conducting market research. This approach might not be the most suitable for industries like SaaS.

User Testing 85

User Testing Research Software Software Review User Friction 85

Roy Madden

JANUARY 29, 2021

You write exceptionally well (including go-to-market materials and customer case studies). You have experience designing sales collaterals from scratch based on sales conversations, sales calls, product interviews, user interviews, market research, and your own experience. We serve 15 million individuals and 2,000 organizations.

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White Paper Marketing User Testing Customer Experience 118