Userpilot

JULY 21, 2024

To excel as a retention specialist, utilize resources like books, webinars, blogs, and podcasts on customer success, churn reduction, and user engagement. This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Intercom, Inc.

AUGUST 18, 2020

In the face of the massive change the support landscape is currently experiencing, the one constant is that many companies are receiving rising numbers of inbound customer requests. Register for our Built for you webinar on August 25. And that’s not all we’ve been building. Here are a few highlights.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

Userzoom

AUGUST 5, 2017

Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. About the webinar speaker. The post Webinar: Make UX a Part of the KPI Conversation With Universal Measures appeared first on UserZoom. View it today.

KPI 50

KPI Webinar UX Research Software 50

Userpilot

AUGUST 17, 2024

To excel, leverage resources like books (e.g., “Customer Success”), webinars (Userpilot, Gainsight), blogs (Userpilot, Gainsight), and podcasts (The Customer Success Podcast). Gainsight webinars : Regularly features webinars on customer success management, metrics, and strategies for reducing churn and improving customer outcomes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

JUNE 28, 2024

HubSpot Inbound Marketing Certification : This free certification from HubSpot provides a solid foundation in inbound marketing principles, valuable for Growth PMs who need to understand user attraction through content and SEO. Here, we list down the best books, webinars, podcasts, and more that you should definitely check out!”

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 28, 2024

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Their webinars often feature industry experts sharing best practices, case studies, and emerging trends in customer retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 12, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Garner’s webinar on the use of generative AI for product professionals : This webinar provides insights on boosting sales and adoption using GenAI cases.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Userpilot

JUNE 12, 2024

Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. There are books, webinars , podcasts, blogs, and more to help augment knowledge. This webinar has the answers for you.

Data Visualization 52

Data Visualization Customer Feedback User Testing Analytic Tools 52

Userpilot

JUNE 28, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Best webinars for product marketing managers As a product marketing manager (PMM), staying informed is key. Looking into tools for product marketing managers?

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JUNE 19, 2024

Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. There are books, webinars , podcasts, blogs, and more to help augment knowledge. Gain insights from industry leaders on building a customer-centric culture and using data to drive customer loyalty.

Data Visualization 52

Data Visualization Customer Feedback User Testing Reporting Tools 52

Userpilot

JULY 11, 2024

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Their webinars often feature industry experts sharing best practices, case studies, and emerging trends in customer retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 27, 2024

Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. There are books, webinars , podcasts, blogs, and more to help augment knowledge. It underscores the critical role of data visualization for effectively communicating customer insights.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

AUGUST 19, 2024

To excel, leverage resources like books (e.g., “Customer Success”), webinars (Userpilot Events, BrightTALK), blogs (Userpilot Blog, The Help Scout Blog), and podcasts (The Jasons Take On). Gainsight Pulse : Their annual conference often features webinars and virtual sessions on customer success and engagement best practices.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

AUGUST 28, 2024

Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Gainsight webinars : Regularly features webinars on customer success management, metrics, and strategies for reducing churn and improving customer outcomes.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52

Intercom, Inc.

JUNE 1, 2021

For TrueCommerce , proactive support has reduced their inbound conversation volume by 20%. Unlock the power of conversational support with our webinar. Join our upcoming webinar, Why Conversational Support is Now a Must-Have , on Wednesday June 16th at 6pm BST/10am PT. The results speak for themselves.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JULY 20, 2024

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Their webinars often feature industry experts sharing best practices, case studies, and emerging trends in customer retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 29, 2024

Userpilot hosts industry-relevant webinars to raise brand awareness. Userpilot hosts industry-relevant webinars to raise brand awareness Webinars allow you to connect with a global audience and humanize your brand through face-to-face interactions. Catch up on previous and upcoming Userpilot webinars.

Research Software 84

Research Software Feedback Software Product Marketing Reporting Tools 84

Intercom, Inc.

MARCH 29, 2018

The interesting thing is that the way we get our clients right now is strictly around content marketing, inbound and SEO. Adam: All your clients today are inbound. But it ended up working out, because we built our own inbound machine just in the nick of time. Eric: Webinars. You build that audience. Sure, do that.

Webinar 192

Webinar Inbound Download User Testing 192

Userpilot

AUGUST 19, 2024

Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Gainsight webinars : Regularly features webinars on customer success management, metrics, and strategies for reducing churn and improving customer outcomes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 26, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Best webinars for product marketing managers As a product marketing manager (PMM), staying informed is key. Looking into tools for product marketing managers?

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

Intercom, Inc.

MAY 6, 2020

Register for our May 13th webinar. Integration with Custom Bots : If you use Custom Bots to triage inbound conversations, you can now set up Resolution Bot to jump into those conversations and answer common questions. Join our May 13th webinar to get more tips on how these new features work together. Want to see them in action?

Data Visualization 129

Data Visualization Analytic Tools Customer Feedback Feedback Software 129

Intercom, Inc.

JANUARY 11, 2023

Successful companies nurture a variety of customer journeys and revenue streams, from inbound leads and self-serve users to sales-assisted campaigns and ABM. You’re going to have people that come through inbound, they’re going to raise their hand, and you want to talk to them, which are regular inbound processes.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Userpilot

AUGUST 30, 2024

Best webinars for customer engagement managers Staying updated on the latest trends and best practices is crucial for customer engagement managers. BrightTALK : This platform hosts a wide range of webinars from various industries, including many focused on customer success, engagement, and marketing.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Intercom, Inc.

MAY 12, 2021

. “Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale” Meaningful insights fuel great experiences, but it can be challenging to draw them out when you’re constantly managing high volumes of inbound conversations. Check out our latest Built for you webinar.

Data Visualization 118

Data Visualization Customer Communications Reporting Tools Customer Feedback 118

Userpilot

AUGUST 28, 2024

Best webinars for customer engagement managers Staying updated on the latest trends and best practices is crucial for customer engagement managers. BrightTALK : This platform hosts a wide range of webinars from various industries, including many focused on customer success, engagement, and marketing.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

Userpilot

AUGUST 28, 2024

Best webinars for customer engagement managers Staying updated on the latest trends and best practices is crucial for customer engagement managers. BrightTALK : This platform hosts a wide range of webinars from various industries, including many focused on customer success, engagement, and marketing.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 14, 2023

Host webinars to promote new features. Content formats such as blog posts, newsletters, informative videos, webinars, etc., It encourages prospects to engage with your brand and boosts the content’s search engine ranking to draw more inbound traffic. Webinar invitation to promote new features.

Onboarding KPIs 88

Onboarding KPIs Strategy Marketing User Testing 88

Intercom, Inc.

MARCH 19, 2019

It’s sometimes called “inbound marketing” because it’s meant to bring people “inbound” to your website. This gives you more control over how your inbound marketing activities look and feel. If you haven’t noticed, we’re big advocates of content here at Intercom.

Customer Experience 166

Customer Experience User Testing Customer Feedback Strategy 166

Intercom, Inc.

JUNE 12, 2018

When responding to inbound conversations, you want to focus your time on the customers that matter most to your business. Send low value leads an invite to your next webinar or a discount to get started and close the conversation. We know some of you have been asking for this one for a while. How can you use this feature?

User Testing 174

User Testing Customer Experience Inbound B2C 174

Intercom, Inc.

AUGUST 25, 2021

Register for our Built for you webinar Wednesday, Sep 8 at 6pm GMT+1. While much of a support team’s time is spent responding to inbound conversations in the Inbox, sometimes they need to initiate outbound conversations with customers or external partners as well. Want to see these features in action? Improved reporting.

Data Visualization 129

Data Visualization Reporting Tools Feedback Software Customer Experience 129

Intercom, Inc.

JANUARY 30, 2019

On our blog, the bot triggers after a minute if there’s an upcoming webinar that’s relevant to the blog post, and prompts the reader to sign up. At the end of the flow, visitors are given the chance to speak with the sales team, sign up for a newsletter or check out other resources like our blog or webinars.

User Testing 117

User Testing Webinar Inbound Customer Experience 117

Userpilot

APRIL 3, 2024

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Resource centers are a powerful tool for your customers, acting as a one-stop hub for all your inbound marketing efforts. Gather user data from multiple sources to learn more about customers’ pain points. Case studies.

Feedback Software 88

Feedback Software Analytic Tools Research Software Data Visualization 88

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. Put yourself in your customers’ shoes: Are you more likely to buy a product from a company you know has your back (via customer training) or one that’ll onboard you and then leave you out to dry with a traditional help center and occasional webinar?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Gainsight

JANUARY 25, 2024

Manual customer training, i.e., 1:1 sessions with Customer Success Managers (CSMs), PDFs, webinars, etc.—had had its day. But it’s quickly falling out of favor, diminishing the customer experience, and putting unnecessary pressure on already strapped customer-facing teams.

Customer Experience 52

Customer Experience Research Software User Testing User Friction 52

Intercom, Inc.

FEBRUARY 10, 2021

Register for our Built for you webinar today, February 10, at 6pm GMT. Up until now, Resolution Bot has been set up to answer one question in a conversation, but will now attempt to answer multiple questions within the same conversation to keep your inbound conversation volumes low – and customer satisfaction high.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

Userzoom

AUGUST 5, 2017

ON-DEMAND WEBINAR. Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few.

KPI 48

KPI UX Research Software User Testing 48

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. Inbound and Outbound Success Stories. The most common content marketing assets are: Blogs Whitepapers Case studies Videos Infographics Webinars Software demos Customer Testimonials. Inbound VS. Outbound for SaaS Marketing. Today’s modern SaaS company needs a mix of inbound and outbound marketing.

Research Software 64

Research Software User Testing Outbound Marketing 64