Product Talk

OCTOBER 2, 2024

The campaign the team came up with included reaching out to a list of around 5,000 users from HiveMQ’s free plan, as well as several hundred marketing qualified leads (MQLs) from inbound leads. Orbital was still in early access back then, but we saw that as an opportunity to help shape it moving forward,” says Yury.

Feedback Software 249

Feedback Software Customer Experience Data Visualization User Testing 249

Userpilot

JULY 23, 2023

The inbound marketing team for attracting and engaging potential customers through guides , webinars, and events. The organizational structure for a B2B marketing team consists of the following: Product marketing team Content marketing team Inbound marketing team Growth marketing team Organizational structure for a B2B marketing team.

B2B 97

B2B Research Software Feedback Software Customer Experience 97

Intercom, Inc.

MARCH 28, 2022

They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. By making chat their primary support channel, they’ve been able to increase agent productivity and engagement, resolve 1 in 5 inbound conversations automatically, and maintain a customer satisfaction score of 90%.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

Intercom, Inc.

MAY 8, 2019

If it’s not Facebook modifying its Newsfeed algorithm , it’s Google shaking up AdWords and DoubleClick – requiring marketers to constantly redraft once tried-and-true roadmaps. Source: HubSpot Research, State of Inbound 2018. Source: HubSpot Research, State of Inbound 2018. How do you keep up with such breakneck development?

User Testing 116

User Testing Customer Experience Inbound Research Software 116

The Product Coalition

JULY 16, 2023

Note that it’s not about inbound vs. outbound product management, since even as a product manager whose focus is mostly working with dev you have to talk to customers to be able to guide those devs in the right direction. Before we dive deeper into this I want to remind you again how I define the word product.

Strategy 147

Strategy Product Management Product Manager Management 147

The Product Coalition

JULY 6, 2022

The idea was to create an algorithm that would do things a human would do when evaluating a web page and it would be able to check the number of inbound links and the relevance of those links. Lean minimizes this risk by allowing customer feedback and data to drive product strategy.

Startups 146

Startups User Testing Feedback Software Product Research 146

Userpilot

APRIL 22, 2024

Buffer informs the product development process with a public roadmap. Hubspot offers extensive education to drive customer success Hubspot’s product-led strategy is aimed at helping users learn how to use the Hubspot software to improve their inbound marketing efforts. Hubspot offers extensive education to drive customer success.

Feedback Software 104

Feedback Software Product Research Customer Experience Strategy 104

Intercom, Inc.

OCTOBER 13, 2022

For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. Three, they are slow.

Feedback Software 118

Feedback Software Events Customer Communications Data Visualization 118

Userpilot

MARCH 8, 2022

Andrea’s unique perspective and critical thinking have led her to contest a number of well-established notions in Product Management: from NPS, through KPIs and OKRs , Product Roadmaps , to Product Prioritization Framework – Andrea takes no prisoners. Alexandra’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Intercom, Inc.

FEBRUARY 28, 2019

We’re also good at inbound marketing, it turns out, so that has been pivotal to our success. They’re created by inbound demand. When we first created freemium, we spent a lot of time trying to replicate that inbound playbook for freemium and working with influencers. That’s what helped us to grow. Kieran : Yeah.

Onboarding KPIs 137

Onboarding KPIs User Testing Feedback Software Customer Experience 137

B2B Product Management

DECEMBER 6, 2016

As you can see in the picture, these categories are inbound and outbound Product Management. This division between inbound and outbound PM duties is much more pronounced at larger companies. If you are an inbound PM, you might want to take steps to get into an outbound PM role. You define a high-level roadmap of the product.

Analytic Tools 45

Analytic Tools Outbound Inbound Research Software 45

Intercom, Inc.

JANUARY 31, 2019

We did the same thing with our product: we had a product roadmap, and we had an anti-product roadmap of things we’re not going to build. One thing that occurred to me very early on when I moved back to R&D (or to Product and Engineering land) was how we have a lot of inputs to our roadmap. There are two facets to that.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Userpilot

OCTOBER 25, 2022

This includes inbound activities like defining product vision and product strategy, setting product goals, developing the product roadmap , or planning the product launch. Strategic roadmap planning. Roadmap planning is the next step in strategic product management. That’s what makes up a roadmap.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

The Product Coalition

OCTOBER 21, 2019

If you report into Sales, guess what, you spend much of your time on sales calls and updating the roadmap. Our Product Activities Framework helps you work out who does what in your business The framework splits the activities into three main areas: Strategic; Inbound and Outbound. You won’t necessarily be involved in all three.

Outbound 61

Outbound Inbound Product Management Product Manager 61

Userpilot

DECEMBER 15, 2021

In this article, we’re going to cover the 3 key growth benefits that you can leverage by expanding and scaling your product integration roadmap. It’s important to segment your integrations (or integration roadmap) based on how much additional value they would bring your users. Out-of-the-box integrations. Paid advertising.

Customer Experience 98

Customer Experience Data Visualization Customer Feedback Webinar 98

Amplitude

NOVEMBER 1, 2018

Prioritize long-term roadmaps ahead of quick hacks. Fortunately, the inbound integration was much higher priority, so we decided to focus on that in the short-term. If you need an enhancement to a public API, you can probably get it on that team’s development roadmap (assuming that the integration is important to them).

Feedback Software 83

Feedback Software User Testing Weak Development Team Customer Feedback 83

Intercom, Inc.

NOVEMBER 7, 2019

It could be size, it could be the type of finance person at the other side of the table who will make this company not a good fit for us and who will not give us the right product feedback and who will deter our product roadmap from the vision we have for modern companies. How to creatively market a new category.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

DISQO

JULY 5, 2018

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. Best practices for running experiments.

User Testing 66

User Testing Research Software Market Research Product Research 66

ProductPlan

APRIL 27, 2021

My company ProductPlan launched our product roadmap platform in 2013 and we baked in product-led growth from the very beginning. Educational focus with inbound marketing. Product managers could build (or import) their first roadmap in minutes – our interface is laser-focused on getting started fast. Easy to get started.

Customer Experience 59

Customer Experience Product Research Inbound Customer Feedback 59

Usersnap

SEPTEMBER 27, 2022

With Trac you can enable to create project roadmaps, milestones and you can even fully modify the issue reporting area to your needs. It may be used by a support department to monitor inbound technical support requests and by a software development team to bug and task organization. It is minimalistic from a design perspective.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Userpilot

JUNE 18, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Conduct market research, competitive analysis, and customer surveys to gather insights and inform product roadmap decisions.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Marketing 52

Mironov Consulting

DECEMBER 2, 2019

No need for market validation, ROI calculators, competitive analysis, per-seat pricing models, or multi-release roadmaps. And services firms usually don’t have prod uct managers: instead, individual clients tell us what they each want and we profitably custom-build that. It’s almost free money!

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

Userpilot

AUGUST 14, 2023

Let users know that you’re working on some of their requests and suggestions (through email, public roadmaps, and so on). Clicks on outbound and inbound links. So If you want to use first-party data to retain users , it’s worth closing the feedback loop by: Analyzing survey responses carefully to spot valid improvement opportunities.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Usersnap

NOVEMBER 26, 2023

This capability is pivotal in averting the “feature factory” phenomenon; as Tanguy Crusson, Head of JPD, says, “Roadmaps should focus on why and not just what and when.” Let’s explore how to create effective roadmaps with Jira Product Discovery.

Product Research 52

Product Research Feedback Software Analytic Tools Customer Feedback 52

ProductBoard

NOVEMBER 15, 2017

But we’d be remiss not to mention the growing number of roadmapping utilities and user feedback forums on the market. The former are designed to help product managers share attractive product plans with stakeholders and end users, but rarely help PMs decide what features should make it onto the roadmap in the first place.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Userpilot

JUNE 28, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Conduct market research, competitive analysis, and customer surveys to gather insights and inform product roadmap decisions.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JUNE 12, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Conduct market research, competitive analysis, and customer surveys to gather insights and inform product roadmap decisions.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Userpilot

MARCH 15, 2022

Your go-to-market strategy is simply a roadmap for how you’ll take your product to the market. Inside Sales model: this requires you to have inside sales reps responsible for nurturing inbound leads and closing them. We will cover what they are, why you need them, and how to create one for your SaaS business using real examples.

Research Software 98

Research Software Strategy Customer Experience User Testing 98

Userpilot

JUNE 27, 2024

Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

JUNE 13, 2022

The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. Here are some of our popular blogs that you might find interesting: Public Roadmap Examples and Tools to Use to Build Yours. The blog focuses on educating users about implementing inbound marketing in their SaaS businesses.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

BrainMates

SEPTEMBER 19, 2022

The product managers drive the team roadmaps according to set objectives aligned to company objectives, as well as the product strategy overall. These product managers are driving inbound and outbound activities, so they are part of the product team and the GTM teams.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Intercom, Inc.

SEPTEMBER 8, 2021

Right now, at Webflow, we’ve got one level of account executive and the majority of our opportunity is actually inbound. And lo and behold, that exact same retailer, and ironically that same exact team, came into Webflow inbound about two months ago. In fact, we’ve just started building our outbound motion.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Userpilot

JUNE 28, 2024

Unlike traditional product managers responsible for owning a specific product’s vision and roadmap , growth product managers focus on a specific business goal or metric. That goal can relate to any point of the customer journey , from acquisition to retention and expansion. It teaches how to leverage product strategy for user growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 10, 2022

Having interactive product guides at the start of the onboarding process is another practice that can reduce inbound support tickets while improving the customer experience. Seeing as there are bound to be deviations between the roadmaps of these departments, a mutual understanding of the desired outcome on both ends is crucial.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

DISQO

MARCH 6, 2020

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. The post Experimentation and Prototyping: A Guide for Product Leaders appeared first on Alpha.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Pragmatic Marketing

NOVEMBER 9, 2009

Product owners can close the gap between a product manager’s inbound role (that is, understanding the needs of the marketplace) and the development team’s need for product direction (that is, understanding the detail of personas and their problems). Wandering from the roadmap. Spotting fundamental flaws.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Userpilot

APRIL 26, 2024

Having interactive product guides at the start of the onboarding process is another practice that can reduce inbound support tickets while improving the customer experience. As there are bound to be deviations between the roadmaps of these departments, a mutual understanding of the desired outcome on both ends is crucial.

Feedback Software 81

Feedback Software Analytic Tools Research Software User Testing 81