Inbound Reporting Tools Webinar 
Intercom, Inc.
DECEMBER 12, 2018
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
Intercom, Inc.
APRIL 7, 2020
” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. Inbound volume is spiking for half of support teams. We also spoke directly to support leaders to understand how they’ve responded to the effects of COVID-19.
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Intercom, Inc.
JUNE 1, 2021
In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.
Intercom, Inc.
AUGUST 18, 2020
In the face of the massive change the support landscape is currently experiencing, the one constant is that many companies are receiving rising numbers of inbound customer requests. Register for our Built for you webinar on August 25. New reporting metrics for more detailed insights. And that’s not all we’ve been building.
Intercom, Inc.
AUGUST 25, 2021
Over the last few months, we’ve released a bunch of new updates across everything from reporting to integrations to the mobile experience. Register for our Built for you webinar Wednesday, Sep 8 at 6pm GMT+1. Improved reporting. We have a wide range of brand new reports and several new reporting features.
Intercom, Inc.
MAY 12, 2021
. “Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale” Meaningful insights fuel great experiences, but it can be challenging to draw them out when you’re constantly managing high volumes of inbound conversations. Check out our latest Built for you webinar.
Intercom, Inc.
MAY 6, 2020
Register for our May 13th webinar. Improved performance insights : Find underperforming answers that need to be optimized, using our new reports. You can also filter reporting by bot interactions to see the exact impact bots are having on your conversation metrics. Connect your favorite tools with Intercom!
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