Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

AUGUST 13, 2020

Yesterday we launched powerful upgrades to the Intercom platform for support teams. We’ve always used Intercom to provide support for our customers and, as our customer base has grown, we’ve seen first hand the needs for better reporting and workflows in Intercom. Our SQL for generating these reports is now far simpler!

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Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

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Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JUNE 27, 2024

Here are some essential tools: Best tool for feedback collection and product analytics – Userpilot : A no-code tool, Userpilot lets customer insight managers trigger in-app surveys, conduct funnel and path reports, and visualize data on custom dashboards that are easily sharable with stakeholders.

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Userpilot

AUGUST 19, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. Customer success analysts leverage various tools to enhance their work. Looking into tools for customer success analysts? Let’s dive in!

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 20, 2024

Learning the tools essential for the role is also essential. Learning the tools essential for the role is also essential. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52