How to Become a Retention Specialist [+Tools and Resources]
Userpilot
JULY 20, 2024
Learning the tools essential for the role is also essential. Learning the tools essential for the role is also essential. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc.
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