Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking. Why is analytics important for SaaS?

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Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software User Testing 64

Userpilot

NOVEMBER 29, 2023

Free trial to product-qualified lead (PQL) conversion: 4%. Find the right balance of features included in your trial. Here are the industry averages: Website visitors to free trial conversion rate : The industry benchmark for this metric sits at 8.5%. PQL to paying customer conversion rate: 20% to 40%.

Analytic Tools 73

Analytic Tools Feedback Software Data Visualization Reporting Tools 73

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product.

Feedback Software 90

Feedback Software Research Software Reporting Tools Onboarding KPIs 90

Product Bookshelf

JANUARY 1, 2021

Product-led companies use their product to facilitate demand generation, qualification, sales, onboarding, activation, and engagement. Product-Led Growth: How to build a product that sells itself by Wes Bush. Product-Led Growth: How to build a product that sells itself by Wes Bush.

Onboarding KPIs 62

Onboarding KPIs Customer Experience User Testing Software Review 62

Userpilot

OCTOBER 8, 2021

If you want to take your SaaS company's MRR to the next level , it might be time for you to investigate the subject of product growth platforms. By turning your product itself into a viral sales engine, these platforms take the pressure off traditional sales and marketing departments — and, of course, their associated budgets.

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Analytic Tools Research Software Data Visualization Product Research 87

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Product-led growth. Inbound and Outbound Success Stories. SaaS Marketing Playbook Table of Contents.

Research Software 61

Research Software User Testing Outbound Marketing 61

Userpilot

JUNE 28, 2024

Embarking on a career as a growth product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful growth product manager. Use all this information to prioritize proactive product improvements.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. Get a demo and see how Userpilot could be a great addition to your product adoption tool stack.

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Data Visualization Analytic Tools Feedback Software Technical Review 84

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Levity: AI productivity tool to automate repetitive tasks. Synthesia: AI video generator.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 79

Userpilot

JUNE 18, 2024

This guide will introduce you to the best resources available for product marketing managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Marketing 52

Userpilot

APRIL 26, 2024

The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. Are you wondering how to retain your customers and make them love your product? TL;DR Customer success is all about ensuring customers fulfill their desired goals when using your product or service.

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Feedback Software Analytic Tools Research Software User Testing 55

Userpilot

JULY 21, 2024

They develop strategies and implement tactics to reduce customer churn and increase user engagement. A retention specialist is responsible for proactively engaging with users, guiding them through product adoption, gathering feedback, and managing subscriptions. Looking to enhance your customer retention efforts?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 28, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. reduced login frequency, feature inactivity) and proactively reach out to understand their challenges. Analyze this feedback to identify areas for improvement in the product, user experience, or communication.

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Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. Ready to dive in? What is a SaaS blog?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 17, 2024

TL;DR This is a data-driven professional who analyzes customer behavior and metrics to ensure user success and product adoption. A customer success analyst monitors key metrics like churn and customer health , collaborates with teams to optimize the customer journey , and enhances retention. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

JULY 20, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. reduced login frequency, feature inactivity) and proactively reach out to understand their challenges. Analyze this feedback to identify areas for improvement in the product, user experience, or communication.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 11, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. reduced login frequency, feature inactivity) and proactively reach out to understand their challenges. Analyze this feedback to identify areas for improvement in the product, user experience, or communication.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? You’ve done the hard work of building a product or a specific feature that people want. Successful product launches stand on the back of an effective GTM strategy. The next step is actually getting it to them. Let’s get started!

Research Software 76

Research Software Strategy Customer Experience User Testing 76

Userpilot

MARCH 9, 2023

It’s [onboarding] all about helping people easily access the calculators we created, understand the terminology, and where to press the buttons” But not every new user finds the right calculator immediately after signing up. User activation is defined as the moment when your users experience the value of your product.

Customer Experience 52

Customer Experience Engineering User Testing Onboarding KPIs 52

Userpilot

AUGUST 19, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data , tracking KPIs, and identifying trends to improve the user experience. They work closely with customer success managers to enhance retention, reduce churn, and drive product adoption.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 28, 2024

TL;DR A customer success analyst ensures customers achieve their goals with the software by analyzing data, tracking KPIs like CSAT and NPS , and identifying trends to improve the user experience. They work closely with customer success managers to enhance retention, reduce churn, and drive product adoption.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52

Userpilot

JUNE 28, 2024

Embarking on a career as a product marketing manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product marketing manager. Product marketing manager. Lead product marketing manager.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

AUGUST 28, 2024

Here are a few best practices for you: Become a product expert : Understand your product inside and out, including its features, functionality, and use cases. This knowledge will empower you to guide customers, address their questions, and showcase the product’s value effectively, especially during the onboarding process.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

Userpilot

JUNE 24, 2024

But how can you ensure your communication strategies lead to product engagement ? Let’s go over five best practices for implementing effective customer communications: Leverage customer data for personalized communications : Personalize onboarding experiences by segmenting user data and tailoring communication paths.

Customer Communications 59

Customer Communications Analytic Tools Feedback Software Research Software 59

Userpilot

AUGUST 19, 2024

A customer engagement manager focuses on fostering strong relationships, guiding clients through onboarding, and driving product adoption. Looking to optimize customer engagement and drive product adoption? They ensure clients derive maximum value from products/services, leading to long-term partnerships and growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

AUGUST 28, 2024

Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 30, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. They ensure clients derive maximum value from products/services, leading to long-term partnerships and growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JUNE 29, 2023

So, if you want to avail yourself of more features unavailable in the software, you can integrate your HubSpot account with other apps. Now let’s check out the 15 best HubSpot integrations, including their best features/use cases, prices, and ratings on the G2 platform. This means you can send and receive data to/from HubSpot.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

JUNE 26, 2024

Starting a career as a product marketing manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a product marketing manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

StubHub

MAY 8, 2019

Four key features of the new StubHub Developer Program include: API experience that reflects our customer journey and was built from the ground-up by taking an outside-in approach. They can create apps with products they want to use and try them out right on the portal. creating API tokens, tiers and subscriptions?—?accelerating

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. We’re sharing the entire recording of New at Intercom – if you didn’t make it, or just want to experience it all over again, here’s your opportunity. And that is what today is all about: innovation.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. TL;DR SaaS marketing is the process of launching a product, building awareness, landing customers, retaining them, and increasing their lifetime value. Gamifying onboarding.

Analytic Tools 65

Analytic Tools Feedback Software Data Visualization Marketing 65

Userpilot

MARCH 26, 2024

TL;DR Data analysis reports are documents used to share insights from the process of gathering and analyzing product and web data. For example, you can use it to monitor your KPIs. Funnel analysis reports focus on tracking user conversions at key touchpoints in the user journey and can be used to find friction in user experience.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52